FAQ

Q1. Where can I find promotions on a product detail page?

Scroll down to “Special Offers and Product Promotions” on the product detail page above “Product Information.”

Q2. How do I use the promotional code?

AnkerDirect currently runs 3 kinds of promotion on Amazon:

1. Money Off a Single Product

Example: “Only $29.99 on Anker 2nd Gen Astro E5 16000mAh Portable Charger External Battery [Black] Enter code ASTROE52 at checkout.”

Enter the code ASTROE52 at checkout when buying this item, and the price will change to the promotional price.

2. Money Off When Buying TWO Different Products

Example: “Save 10% on product A when you purchase 1 or more Qualifying Items offered by AnkerDirect. Enter code J4DNCPXG at checkout.”

“Qualifying Items” means products that have the same promotional code. You’ll get this discount when buying product A and another product with the same code ”J4DNCPXG” displayed on the product detail page by clicking “Add Both To Cart” and entering the code at checkout.

3. One Item FREE

For example: “Receive 1 Anker 5-Port 40-Watt USB Charger White free for every 1 Anker® Zolo 6000mAh External Battery + Magnetic Short Cable / Clips you purchase offered by AnkerDirect. Enter code ZOLO6000 at checkout.” Here's how (restrictions apply)

How to Apply the Code:

1. Add to cart

2. Checkout

3. Apply code

4. Get discount

Q3. Why isn’t the code working?

1. The code may have expired.

When a code expires, it can take up to 4 hours to disappear from the product detail page.

2. The offer may not be sold by “AnkerDirect” .

Our promotional codes are valid only when buying from the seller AnkerDirect.

3. There may be conflicting shipping methods.


For example, if one product is "Fulfilled by Amazon" and another product is shipped by AnkerDirect, the code cannot be applied when bought together.

Q4. What are Amazon lightning deals and how can I get them?

Click “Today’s deals” at the top of the Amazon page to see what deals are currently on offer.

Amazon’s lightning deals last for a limited time only (ususally 4 hours) and have limited quantities. The number of deals claimed is shown to the right-hand side, as shown below. “100% claimed” means all discounted stock has been sold out. You may either pay the regular price or click “Join waitlist’’ to see if someone who has already placed a deal order changes his/her mind.

Q5: What else do I need to know?

1. Only ONE promotional code can be applied to each order for products sold by AnkerDirect. If you would like to get other discounts (including lightning deals), you will need to place orders seperately.

2. If you have any other questions, please feel free to email us support@ianker.com.