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Anker USB 3.0 9-Port Hub + 5V 2.1A Charging Port

Anker USB 3.0 9-Port Hub + 5V 2.1A Charging Port

Charger- 40W 5-port desktop charger

Product Description

SuperSpeed 5Gbps transfer rates and 9 ports. What else do you need from a hub?

The more the merrier.

Don't deny your devices access to SuperSpeed ports. With transfer rates of up to 5Gbps, set aside less time for syncing and more time for work. With 9 data terminals to choose from, forget about ever having to switch or unplug again.

The power to charge.

With an additional port devoted exclusively to charging, this hub was designed with compatibility in mind: at 2.1A fast, the charging port works with smartphones, tablets or even other USB-charged devices to get the job done. From a USB 3.0 hub, what more could you ask?

A mainstay for the future.

Featuring a high-grade chipset and durable adapter, this hub ensures a stable power supply while you work. Get steady operation for years to come. Whether at home or in the office, add another can't-do-without fixture to your desk.

Keeping things light.

What good is such versatility if you can't take it out? With no screws and a stylish, mirrored front, the slim and compact Anker® USB 3.0 9-Port Charging Hub expands your capability, wherever you are.

System Requirements & Notes:

- Windows XP/Vista/7/8, Mac OS
* Mac OS X Lion 10.7.4 users should upgrade to Mountain Lion 10.8.2 or later to avoid unstable connections.
- 2.4Ghz wireless devices (keyboards, mice, etc.) may not work around USB 3.0 ports. Try using a USB 2.0 connection.

Customer Reviews

Neighbor_Nancy "neighbor_nancy"
  • Hubby stole it from me!Verified PurchaseThis review is from: Anker® AH231 USB Hub with 9 USB 3.0 Data Ports + 1 Smart Charging Port (5V / 2.1A)with 12V 5A Power Adapter [VIA VL812-B2 Chipset and updat
  • I loved this until my husband stole it from me....so it must be good, right?
  • 2014-07-21

Matt Uncapher
  • So far so good.Verified PurchaseThis review is from: Anker® AH231 USB Hub with 9 USB 3.0 Data Ports + 1 Smart Charging Port (5V / 2.1A)with 12V 5A Power Adapter [VIA VL812-B2 Chipset and updated Firmw
  • The packaging of the unit (not Amazon's) was extremely tight and hard to open. I didn't like the fact that the bottom port can only be used for charging and not as the other USB ports. I wish it were all black as well.
  • 2014-07-21

Amazon Customer
  • Nice arrangement of the ports on the USB3 hub
  • This has worked quite well on my desktop. I like how all the connections are right up top and easily accessible. The additional charging port is not something I had on my desktop, so this additional feature is very nice. At this point, I'm very pleased with this purchase.
  • 2014-07-20

L. G. Huntley
  • Terrific product
  • Terrific product that performs as advertised. You make a lot of friends at airports with scarce (LAX) power outlets. That is, everyone but Apple products. Part of the Apple experience i they can't charge from ordinary USB ports.
  • 2014-07-19

Mick H
  • Five Stars
  • Great!
  • 2014-07-19
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Customer FAQ

Q1.  Will the current requirement of my devices influence Anker hub's performance?
For maximum performance, connected devices should not exceed the combined current of the output of hub. Otherwise, output current may become unstable or disconnect entirely. See some commonly used devices' general requirements below:
250G Hard drive – 600mA
4G Flash drive – 100mA
64G SSD – 400mA
100M Network adapter – 500mA
Keyboards and mice and other peripheral devices – 100mA (or less)

The ratings above are estimates only. Please check your specific device's ratings before connecting to the hub.
Q2.  When my hub is connected through the ports on my Apple expansion card it fails to be recognised, why is this?
Mac expansion cards don’t tend to support non-storage devices (more info is available from your expansion card manufacturer's websites). It is recommended that you plug hubs into the Mac’s built in USB ports.
Q3.  My Western Digital hard drive cannot be recognized by your hub? How to fix it?
This could be to do with the firmware on your Western Digital hard drive. Try installing new firmware, downloadable from the Western Digital website.
Q4.  Why does Apple SuperDrive not work with your Anker hub?
Apple have addressed this issue and said that SuperDrive is only designed to work with USB ports on selected Apple computers. It is not recommended for use with USB hubs. (See Apple support article http://support.apple.com/kb/ht2801)
Q5.  Why do my wireless mouse/keyboard not work closely with Anker USB 3.0 hub?
2.4Ghz wireless devices may have frequency interference issues with USB 3.0 ports so we recommend using a USB 2.0 hub instead.
Q6.  Do you have any driver for the hub?
Our Anker Hubs are plug-and-play so there's no need for extra drivers, but we do recommend updating your USB controller’s drivers and firmware to the latest version. This ensures a smooth experience using any USB devices. To do this you should identify the brand of your USB controller then search online, or contact your PC/motherboard supplier directly.
Q7.  Why is the transfer rate so much slower than the 5Gbps promoted?
The USB 3.0 transfer rate is 5Gbps and has a theoretical transfer speed of 500MB/s which is about 8 times faster than the USB 2.0 transfer rate of 480Mb/s with theoretical transfer speed of 60MB/s.
There are numerous variables that will affect USB transfer rate including data source and destination and file type. With all reasonable usage environments taken into account USB 3.0 can achieve average transfer speeds about 3 times faster than that of USB 2.0.
Q8.  Devices are not being identified by my computer when connected to the USB hub, but they are being identified when connected directly to the computer. Why?
This problem may be the result of one of the following:
    a. Insufficient power supply. Please connect the USB hub to a power source.
    b. Compatibility issues between the motherboard and system. Please try refreshing the BIOS in the motherboard.
    c. Incorrect insertion or unplugging. Do not unplug the device when transferring data in order to avoid damaging the chipset.
    d. Improper driver installation. Under “Device Manager”, go to “Other Devices” and select “Universal Serial Bus Controllers”. If there are any yellow question or exclamation marks visible, uninstall the driver in “Device Manager”, then restart your computer. The driver will be reinstalled automatically.
Q9.  Can I use my own accessories, such as power adapters and data cables, with the USB hub?
The USB 3.0 hub is equipped with its own power adapter and data cable to ensure maximum compatibility. Use of the provided cables and adapters is always recommended. If you have lost the power adapter or data cable, please make sure the specifications of any accessory you intend to use correspond with those provided. To ensure stable performance, the length of the data cable should not exceed 1m.
Q10.  Why can’t devices be charged at 900mA (max for a USB 3.0 port) when a USB 3.0 port is not in use for data transfer?
The devices attached will firstly detect if the port is a charging port or a data port and enter a different mode accordingly. When attached to a USB 3.0 port, the device will reserve a 500-600 mA for data transfer (even when not in use) and only leave the rest power for charging.
Q11.  Can I use the USB hub as a standalone charger?
For Anker hubs without a specially-designed charging port, the max output current of the USB ports is 900mA, these ports can transfer data but aren't recommended for charging. Some of our hubs have specially-designed charging ports can reach outputs of up to 2.1A and can charge iPads, iPhones and other smart phones.

Please keep in mind that the charging port can't transfer data. Charging ports and data-transfer ports supply different voltages which a device will recognise when it is plugged in. The device will enter the mode that the USB port's voltage corresponds to.
Q12.  Why is the computer failing to come out of Sleep Mode when the USB hub is connected?
This problem may be the result of one of the following:
    a. Improper power-saving settings. Right-click “My Computer”, select “Attributes”, then “Hardware”, followed by “Device Manager”. Double-click “Universal Serial Bus Controllers”, right-click “USB Root Hub”, click “Attributes”, then “Power Management”. Unmark “Allow computer to close the device to save power”, click “Yes ”, and then restart the computer.
    b. The computer can’t start because it can’t read system files. This occurs when the BIOS is set to “Start the Computer from the USB Device”. In order to solve this, change the setting to “Start the Computer from the Hard Disk”.
    c. For Mac users, please uncheck the box "Put the hard disks to sleep when possible" under Energy Saver.
Q13.  A surge warning appears on the screen when the USB hub is connected to the computer. Why is this happening?
When the input current requirement of a connected device is higher than the output current of the USB port, a surge warning may appear. Connect the USB hub to a power source to ensure sufficient power supply.
If the problem persists, please check to make sure the USB driver is installed properly, or click the USB icon on the taskbar and select “Reset” to make sure the USB device is being identified correctly.
Q14.  The hub keeps suddenly disconnecting from the device while transferring data. Why is this happening?
If this problem is occurring with properly-installed devices, it is usually due to insufficient power supply. When the hub is transferring data - especially large amounts - make sure it is connected to a power source. In addition, we recommend connecting the hub to your computer with the cable provided. If not, please make sure the cable length is less than 1m, so as to ensure stable data transfer.
Q15.  Why is my USB 3.0 device being read as a USB 2.0 device when connected to the hub?
This problem may be the result of one of the following:
    a. Insufficient power supply from the USB hub. Please connect the USB hub to a power source.
    b. Insufficient power supply from the computer’s USB port. Please connect the USB hub to the USB port positioned on the back of the frame, instead of on the front, to ensure sufficient power supply.
    c. The device is being plugged in too slowly. As a result of the USB 3.0 interface design, the system will recognize devices as USB 2.0 when they are plugged in too slowly, or section by section.

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Latest Post

Lose Connection WD Elements Hard Drive
Losing Connection with WD Elements Portable Hard DriveThis is the first day I have used this Anker 9 port powered hub.I have connected a wired mouse & keyboard, as well as an Imation flash drive and a WD Elements Portable Hard Drive (2T). The HD is a backup drive and backs up files as they are saved and does a full User BU 2 X a week.The drive is constantly losing connection when using the Anker 9 port powered hub. This never happened when the HD was connected directly to my PC. My PC which is a Lenovo Thinkpad  --with 2 x 3.0 ports -- hence the necessity for a hub.- I am using the port closest to the computer.- The Firmware of the HD is up to date.- I do not lose connection of the mouse or keyboard- I do not lose connection when the HD is directly connected to the PCAt the end of the day the integrity of my data is more important than speed, and I am concerned that it will lose connection at some point of a long file transfer such as a disk image or back up will corrupt the integrity of the data.  If it means connecting the HD to the 2nd port then the convenience of theAnker device is not needed. I have older USB hubs I could use for the mouse and keyboard.Do you have any suggestions to sort this out? PS I also purchased the Anker 4 Port Compact USB unpowered hub for when I am on the road / travelling and I am also having the same problem.
Replies(2) Collapse Report as spam Jul 12, 2014 at 7:52 PM
ANKER Team


Since you are having the problem with 2 hubs that does indicate the problem doesn't lie with the hub itself.

The problem may be down to insufficient power supply. Please make sure you're using a short cable between your computer and the hub and that it is plugged into a power supply.

If you're still having problems then give our customer service guys a shout at support@ianker.com and let them know. They'll be able to help you further.
Reply Report as spam Jul 14, 2014 at 2:30 AM
nextstep
Thank you for your response.I have also tried going into Device Manager >>> Universal Serial Bus controllers >>> USB 3.0 Hub(s) &  Intel(R) USB 3.0 Root Hub  >>> Power Management >>> Allow the computer to turn of this device to save power (check) without any benefit.FYI - I am only using the Anker supplled cables and powersupply -- on the 4 port hub the cable it is hard wired, so no option to use anything else. http://www.ianker.com/product/68ANHUB-02B4AFYI - I don't have any problems using the HD directly with my PC 3.0 port or on other 2.0 USB hubs such as the Belkin 7 port hub or the Toshiba Docking Station, however both a 2.0. I am only having the connection issue with Anker hubs, both powered and unpowered, and using only while the Anker supplied connections, so while both hubs may be functioning there is some sort of incompatability issue between Anker 3.0 products and my computer.Thanks again, I will contact support: support@ianker.com
Reply Report as spam Jul 14, 2014 at 7:55 PM
Spanish version Firmware and Via Chipset
Any way to know if the Spanish version of this hub  has  the last firmware version,  and if the VIA chip  is the B2 revision?http://www.amazon.es/Anker-SuperSpeed-9-Puerto-Puerto-Cargador/dp/B006U6R54M/ref=sr_1_3?ie=UTF8&qid=1405051106&sr=8-3&keywords=anker usbThanks!
Replies(2) Collapse Report as spam Jul 10, 2014 at 11:23 PM
Goyetus
thanks a lot,  buying asap :) 
Reply Report as spam Jul 11, 2014 at 2:14 PM
ANKER Team


Yes, it has the latest firmware and chipset.
Reply Report as spam Jul 11, 2014 at 3:30 AM
go pro recharged
I would like to know if this HUB and 'is able to transfer data simultaneously charge 7 gopro is, in fact, the model, Anker USB 3.0 7-Port Hub with Power Adapter 36W, mentioned in this article: http://freedom360.us/shop / power-supply /,then I want to know if this model has the same features 9 doors 7 doors. also on amazon Italian model 7 ports and is not 'the only available model 9 doors.thank youregards
Replies(1) Collapse Report as spam Jul 5, 2014 at 9:20 AM
ANKER Team


The 9 port hub will be able to transfer data from all 7 GoPros but whether it will charge or not depends on the input requirements of the GoPro. The max output of the ports is 0.9A.

The 7 port hub's ports are all able to provide much higher power so they should definitely be able to charge the GoPros as well as data transfer.
Reply Report as spam Jul 7, 2014 at 12:30 AM
Can't recognize Seagate USB 2 hard disk
This hub does not recognize (Windows 8.1 Pro) my Seagate USB 2 external hard disk, which works fine on its own. very disappointing... I guess there is no fix for it either, back it goes to Amazon.  
Replies(2) Collapse Report as spam May 31, 2014 at 7:30 AM
ANKER Team


If you've checked through the FAQ and tried reinstalling your drivers and are still having problems then get in touch with our customer service guys at support@ianker.com and let them know the problems you're having.

They'll certainly be able to help you further as well as provide a simple returns process.
Reply Report as spam Jun 3, 2014 at 12:30 AM
Dataski
This is the error that pops up:The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. Try reconnecting the device. If Windows still does not recognize it, your device may not be working properly. 
Reply Report as spam May 31, 2014 at 7:37 AM
only plugged through USB3 port ?
Hi,Can you please tell me if this hub can work even if you don't use the DC power adapter ?thanks
Replies(2) Collapse Report as spam May 31, 2014 at 7:24 AM
Dataski
just tested now, works only with power :/
Reply Report as spam Jun 1, 2014 at 6:40 AM
ANKER Team


It may work for one or two very low power devices but we would recommend always having the power adapter plugged in.

Without it the hub may not work consistently and could become unstable during data transfer.
Reply Report as spam Jun 2, 2014 at 11:30 PM
Does mine have updated firmware?
How can I tell if mine has the new chipset and updated firmware?
Replies(1) Collapse Report as spam May 29, 2014 at 3:15 PM
ANKER Team


If you check the firmware by using your device manager on your computer and it has version 9085 then that means it has the updated chipset.

If you need some guidance on how to get there then please get in touch our customer service guys at support@ianker.com.
Reply Report as spam May 30, 2014 at 3:30 AM
What is the latest firmware
In Amazon.it it is mentioned that the hub they are selling is VIA VL812-B2 Chipset and Firmware 9801.Can the firmware be upgraded?What is the latest chipset? 
Replies(1) Collapse Report as spam May 23, 2014 at 3:51 AM
ANKER Team


That is the correct chipset but unfortunately the firmware cannot be upgraded.
Reply Report as spam May 25, 2014 at 9:30 PM
Does it work with Anker Astro pro 2
Hi,I own an anker astro pro 2 external battery and i am interested in knowing whether this 9 port hub can work with the external battery for the charging port? Also is it possible to connect the hub to the output DC slot of the powerbank (12/16/19 volts) and use the hub to charge a maximum of 3 devices like ipad,note 2,canon camera (5 W) at the same time?Thanks 
Replies(2) Collapse Report as spam May 22, 2014 at 12:09 AM
ANKER Team


You should be able to power the hub from the battery but please note that there is only one designated charging port on the hub and the rest are purely data transfer so will not supply a particularly high output for charging other devices.

If you're looking to charge multiple devices at the same time from one USB hub I would consider looking at our 40W 5 Port charger.
Reply Report as spam May 22, 2014 at 2:30 AM
Anuradha Vasudevan
Thank a lot guys..... I'll check it out....
Reply Report as spam May 23, 2014 at 1:36 AM
Tiny, Many ASIC miners don't fit.

This, or maybe a previous version, was touted as the Holy Grail of USB hubs for bitcoin mining, but Red Fury miners do not fit in it unless I skip sockets, wasting half of them. Pictures online suggested it was a larger hub with plenty of space between the ports. I am terribly disappointed.

Replies(2) Collapse Report as spam Apr 23, 2014 at 10:10 AM
gherardini

One of the pictures on Amazon shows 7mm between ports. Measurements have been included. At some point you need to be responsible for doing your own howework.

Reply Report as spam Apr 23, 2014 at 12:05 PM
ANKER Team


Sorry to hear you're so disappointed.

Please get in touch with our customer service guys at support@ianker.com and they'll do anything they can to rectify the situation for you.
Reply Report as spam Apr 24, 2014 at 12:30 AM
Ports stop working with OS X Mavericks

Help!

Some ports worked fine for a day and when I rebooted my computer, they started blinking and then shut down. When I replug the device, it blinks again and turns off.

My computer is a Macbook Pro with OS X Mavericks recently installed. My ports on the computer are indeed USB 3 ports.

Replies(5) Collapse Report as spam Apr 22, 2014 at 4:16 PM
gherardini

Do you have another computer you can attach this to in order to see if it functions correctly?

Reply Report as spam Apr 22, 2014 at 4:18 PM
Turboseb

I have Isolated the problem as coming from my usb music keyboard Novation Launchkey. Wherever I plug it, the port over and under stop working correctly. Any Idea how to prevent that and keep using my Launchkey since that was why I got the hub in the first place?

Thanks.

Reply Report as spam Apr 22, 2014 at 4:44 PM
Turboseb

My presonus Audiobox 22VSL buzzes when its plugged on the hub so I plug it directly on the computer, but if I have to do it for the Launchkey as well I wont have any ports left on the computer to plug in my hub!

Reply Report as spam Apr 22, 2014 at 4:50 PM
gherardini

Is the Audiobox fully USB3 compliant? It may not be.

Reply Report as spam Apr 23, 2014 at 10:36 AM
ANKER Team
Sorry to hear you're having problems.Could you get in touch with your customer service guys at support@ianker.com and they'll be able to help you out.
Reply Report as spam Apr 23, 2014 at 8:30 PM
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