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Anker USB 3.0 9-Port Hub + 5V 2.1A Charging Port

Anker USB 3.0 9-Port Hub + 5V 2.1A Charging Port

9804keyboard02

Product Description

SuperSpeed 5Gbps transfer rates and 9 ports. What else do you need from a hub?

The more the merrier.

Don't deny your devices access to SuperSpeed ports. With transfer rates of up to 5Gbps, set aside less time for syncing and more time for work. With 9 data terminals to choose from, forget about ever having to switch or unplug again.

The power to charge.

With an additional port devoted exclusively to charging, this hub was designed with compatibility in mind: at 2.1A fast, the charging port works with smartphones, tablets or even other USB-charged devices to get the job done. From a USB 3.0 hub, what more could you ask?

A mainstay for the future.

Featuring a high-grade chipset and durable adapter, this hub ensures a stable power supply while you work. Get steady operation for years to come. Whether at home or in the office, add another can't-do-without fixture to your desk.

Keeping things light.

What good is such versatility if you can't take it out? With no screws and a stylish, mirrored front, the slim and compact Anker® USB 3.0 9-Port Charging Hub expands your capability, wherever you are.

System Requirements & Notes:

- Windows XP/Vista/7/8, Mac OS
* Mac OS X Lion 10.7.4 users should upgrade to Mountain Lion 10.8.2 or later to avoid unstable connections.
- 2.4Ghz wireless devices (keyboards, mice, etc.) may not work around USB 3.0 ports. Try using a USB 2.0 connection.

Customer Reviews

Sejal G. Patel
  • Works great so far
  • Works great so far. My only issue is that it does not power down the HDs when I turn my MacBook off. It leaves the drives in the sleep mode with the LED in slow flash. I wish it had a power button, so I do not need to unplug USB cable for the HDs.
  • 2015-01-27

Jeff Winger
  • Five Stars
  • Great USB hub. Great price point
  • 2015-01-27

Asher Smale
  • Shipped in a great box, came in great packaging
  • Shipped in a great box, came in great packaging. It works great with all my devices running through it (5 total).Really impressed with how well this thing works, I would buy Anker again in a heartbeat with how well this guy is running.
  • 2015-01-27

Bill
  • works great
  • Can't do without it does every thing it says it does
  • 2015-01-26

Our House
  • Finally I've got a USB3 hub that works great!
  • I've had this USB 3 hub several weeks and it has been wonderful. This replaced a different company's 9-port USB hub which never performed reliably with external drives (e.g. WD My Passport Ultra 2TB Portable External USB 3.0 Hard Drives which I principally use). The Anker works great.
  • 2015-01-26
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Customer FAQ

Q1.  Will the current requirement of my devices influence Anker hub's performance?
For maximum performance, connected devices should not exceed the combined current of the output of hub. Otherwise, output current may become unstable or disconnect entirely. See some commonly used devices' general requirements below:
250G Hard drive – 600mA
4G Flash drive – 100mA
64G SSD – 400mA
100M Network adapter – 500mA
Keyboards and mice and other peripheral devices – 100mA (or less)

The ratings above are estimates only. Please check your specific device's ratings before connecting to the hub.
Q2.  When my hub is connected through the ports on my Apple expansion card it fails to be recognised, why is this?
Mac expansion cards don’t tend to support non-storage devices (more info is available from your expansion card manufacturer's websites). It is recommended that you plug hubs into the Mac’s built in USB ports.
Q3.  My Western Digital hard drive cannot be recognized by your hub? How to fix it?
This could be to do with the firmware on your Western Digital hard drive. Try installing new firmware, downloadable from the Western Digital website.
Q4.  Why does Apple SuperDrive not work with your Anker hub?
Apple have addressed this issue and said that SuperDrive is only designed to work with USB ports on selected Apple computers. It is not recommended for use with USB hubs. (See Apple support article http://support.apple.com/kb/ht2801)
Q5.  Why do my wireless mouse/keyboard not work closely with Anker USB 3.0 hub?
2.4Ghz wireless devices may have frequency interference issues with USB 3.0 ports so we recommend using a USB 2.0 hub instead.
Q6.  Do you have any driver for the hub?
Our Anker Hubs are plug-and-play so there's no need for extra drivers, but we do recommend updating your USB controller’s drivers and firmware to the latest version. This ensures a smooth experience using any USB devices. To do this you should identify the brand of your USB controller then search online, or contact your PC/motherboard supplier directly.
Q7.  Why is the transfer rate so much slower than the 5Gbps promoted?
The USB 3.0 transfer rate is 5Gbps and has a theoretical transfer speed of 500MB/s which is about 8 times faster than the USB 2.0 transfer rate of 480Mb/s with theoretical transfer speed of 60MB/s.
There are numerous variables that will affect USB transfer rate including data source and destination and file type. With all reasonable usage environments taken into account USB 3.0 can achieve average transfer speeds about 3 times faster than that of USB 2.0.
Q8.  Devices are not being identified by my computer when connected to the USB hub, but they are being identified when connected directly to the computer. Why?
This problem may be the result of one of the following:
    a. Insufficient power supply. Please connect the USB hub to a power source.
    b. Compatibility issues between the motherboard and system. Please try refreshing the BIOS in the motherboard.
    c. Incorrect insertion or unplugging. Do not unplug the device when transferring data in order to avoid damaging the chipset.
    d. Improper driver installation. Under “Device Manager”, go to “Other Devices” and select “Universal Serial Bus Controllers”. If there are any yellow question or exclamation marks visible, uninstall the driver in “Device Manager”, then restart your computer. The driver will be reinstalled automatically.
Q9.  Can I use my own accessories, such as power adapters and data cables, with the USB hub?
The USB 3.0 hub is equipped with its own power adapter and data cable to ensure maximum compatibility. Use of the provided cables and adapters is always recommended. If you have lost the power adapter or data cable, please make sure the specifications of any accessory you intend to use correspond with those provided. To ensure stable performance, the length of the data cable should not exceed 1m.
Q10.  Why can’t devices be charged at 900mA (max for a USB 3.0 port) when a USB 3.0 port is not in use for data transfer?
The devices attached will firstly detect if the port is a charging port or a data port and enter a different mode accordingly. When attached to a USB 3.0 port, the device will reserve a 500-600 mA for data transfer (even when not in use) and only leave the rest power for charging.
Q11.  Can I use the USB hub as a standalone charger?
For Anker hubs without a specially-designed charging port, the max output current of the USB ports is 900mA, these ports can transfer data but aren't recommended for charging. Some of our hubs have specially-designed charging ports can reach outputs of up to 2.1A and can charge iPads, iPhones and other smart phones.

Please keep in mind that the charging port can't transfer data. Charging ports and data-transfer ports supply different voltages which a device will recognise when it is plugged in. The device will enter the mode that the USB port's voltage corresponds to.
Q12.  Why is the computer failing to come out of Sleep Mode when the USB hub is connected?
This problem may be the result of one of the following:
    a. Improper power-saving settings. Right-click “My Computer”, select “Attributes”, then “Hardware”, followed by “Device Manager”. Double-click “Universal Serial Bus Controllers”, right-click “USB Root Hub”, click “Attributes”, then “Power Management”. Unmark “Allow computer to close the device to save power”, click “Yes ”, and then restart the computer.
    b. The computer can’t start because it can’t read system files. This occurs when the BIOS is set to “Start the Computer from the USB Device”. In order to solve this, change the setting to “Start the Computer from the Hard Disk”.
    c. For Mac users, please uncheck the box "Put the hard disks to sleep when possible" under Energy Saver.
Q13.  A surge warning appears on the screen when the USB hub is connected to the computer. Why is this happening?
When the input current requirement of a connected device is higher than the output current of the USB port, a surge warning may appear. Connect the USB hub to a power source to ensure sufficient power supply.
If the problem persists, please check to make sure the USB driver is installed properly, or click the USB icon on the taskbar and select “Reset” to make sure the USB device is being identified correctly.
Q14.  The hub keeps suddenly disconnecting from the device while transferring data. Why is this happening?
If this problem is occurring with properly-installed devices, it is usually due to insufficient power supply. When the hub is transferring data - especially large amounts - make sure it is connected to a power source. In addition, we recommend connecting the hub to your computer with the cable provided. If not, please make sure the cable length is less than 1m, so as to ensure stable data transfer.
Q15.  Why is my USB 3.0 device being read as a USB 2.0 device when connected to the hub?
This problem may be the result of one of the following:
    a. Insufficient power supply from the USB hub. Please connect the USB hub to a power source.
    b. Insufficient power supply from the computer’s USB port. Please connect the USB hub to the USB port positioned on the back of the frame, instead of on the front, to ensure sufficient power supply.
    c. The device is being plugged in too slowly. As a result of the USB 3.0 interface design, the system will recognize devices as USB 2.0 when they are plugged in too slowly, or section by section.

Feel free to ask questions about this product here.
Your question will be posted on this page.
Anker Customer Support and the Anker user community will do their best to quickly answer your question.

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Latest Post

Will this hub work?

Will this USB hub work for my setup?  Two remote mounted external HDs.

Replies(2) Collapse Report as spam Jan 5, 2015 at 1:54 PM
ANKER Team
Yes, this will work fine.

It is worth remembering though that the hub has its own power supply that will need to be plugged in.
Reply Report as spam Jan 5, 2015 at 11:00 PM
Fire and Ice

I would suggest getting a powered USB hub.

That is a USB hub that also has its own power supply. Anker makes several afforable nice ones too.

Reply Report as spam Jan 5, 2015 at 6:07 PM
Most of the ports are not working.

I'm afraid I'm not one of your customers that would give this device a 5 star rating.   Here's why.   The first one I ordered from Amazon did not work at all and had to be replaced.   The replacement one worked fine for a short time and then, gradually, the individual ports stopped working.   I can now only plug into the top three ports and the bottom recharging one.   The other six are dead.  The LED lights do not come on and there is no connection to my computer.   I'm pretty disapointed in your product. 

Replies(3) Collapse Report as spam Jan 1, 2015 at 11:29 AM
gherardini

As wqith any piece of electronic equipment, this kind of thing can happen. Especially if you managed to get the same device from the same manufacturing batch. Anker does have an outstanding 18 month warranty. Just send them a message to support@ianker.com, they will likely ask you S/N info to see if they can track down an error in the manufacturing process [that happened to me once] and they are more than happy to replace your device and make it right. Anker wants to keep you as a customer, they're an awesome company.

Reply Report as spam Jan 1, 2015 at 11:43 AM
TechToyWizard

The exact same thing happened to one that I gave as a gift to a friend. Then I told her these are rechargeable and when she recharged it, it worked perfectly.

Reply Report as spam Jan 1, 2015 at 12:17 PM
ANKER Team
Sorry for the inconvenience caused by the failure of our product.

As others have said we'd love the opportunity to put this right for you, please give our customer service guys a shout at support@ianker.com and we'll do everything we can to restore your satisfaction.
Reply Report as spam Jan 3, 2015 at 9:30 PM
Enough Power for Apple USB SuperDrive?
The power required for an Apple USB SuperDrive is 500MA extra current 600MA. Does this hub have enough juice for an Apple USB SuperDrive or would I need to plug it directly into my computer?
Replies(2) Collapse Report as spam Dec 28, 2014 at 8:25 PM
Alexis Gonzalez
yes, this gadget give you up to 2,100 mA per USB port
Reply Report as spam Dec 28, 2014 at 10:46 PM
ANKER Team
Unfortunately SuperDrive is not actually designed to work with hubs at all.

You can check out this Apple support ticket for a little more info: http://support.apple.com/kb/ht2801#sthash.rJEWfYr6.dpuf
Reply Report as spam Dec 29, 2014 at 1:30 AM

jax

Yosemite compatibility?
Does the Anker USB 3.0 9-Port Hub definitely work with Apple's Yosemite OS?
Replies(1) Collapse Report as spam Dec 15, 2014 at 5:35 AM
ANKER Team
Yes, absolutely 100%!
Reply Report as spam Dec 15, 2014 at 6:30 AM
Seagate Drive Connectivity Issues
I have 3 Western Digital USB 3.0 and two Seagate 3.0 Drives connected to my Anker 9-Port USB 3.0 hub.  After upgrading to Windows 8.1 my Seagate drivers no longer connect through the hub, but the Western Digital drives do.  If I connect the Seagate drives directly to the computer, they come up fine.  Any idea what's going on?
Replies(1) Collapse Report as spam Dec 8, 2014 at 9:15 PM
ANKER Team
If you've read through our FAQ and you're still having problems then please give our customer service guys a shout at support@ianker.com. They'll certainly be able to get you back up and running.
Reply Report as spam Dec 9, 2014 at 9:00 PM
Owner
I have connected teh 9-Port Hum 6 8 ANHUB-B10A to my HP Pro x2 612 G1 computer using the USB cable provided and have the hub plugged into an electrical recepticale.  The has a green power light illuminated.  I have three (3) devices plugged into the hub.  The computer does not recognize the hub or any of the devices.  I have re-started the computer with the hub and devices attached with no results.
Replies(2) Collapse Report as spam Nov 17, 2014 at 10:42 AM
ANKER Team
This could be for a few reasons.

Check out the FAQ at the top of this page and if you're still having issues then give our customer service guys a shout at support@ianker.com and they'll be able to help you further.
Reply Report as spam Nov 17, 2014 at 9:00 PM
AnkerMember431
Try to reinstall the drivers and then see if it works. if it still doesn't work, contact support@ianker.com and they can help! 
Reply Report as spam Nov 22, 2014 at 8:12 PM
Interested buyer from The Netherlands
I'm really interested in this product, but nobody ships the HUB to The Netherlands.Do you have any suggestions?
Replies(2) Collapse Report as spam Nov 13, 2014 at 12:47 PM
gherardini
A lot of times you can find Anker items one of the EuroZone ebay sites.
Reply Report as spam Nov 13, 2014 at 2:41 PM
ANKER Team
Have you tried all the different Amazon EU platforms as well as eBay?
Reply Report as spam Nov 13, 2014 at 8:30 PM
Yosemite Compatible
Will you Anker USB 3.0 9-Port Hub work with Apple's Yosemite os, which is due out later this month?
Replies(1) Collapse Report as spam Oct 12, 2014 at 4:45 PM
ANKER Team


The hub doesn't require drivers so it should work with most OS versions.
Reply Report as spam Oct 13, 2014 at 1:00 AM
AH231
My Computer is a DEll windows 7/64 and all my USB connections are USB 2.0Will this USB 3.0 hub work ok with that set up?
Replies(2) Collapse Report as spam Sep 27, 2014 at 3:10 PM
Andy Faulkner
yes, the hub is usb 2.0 compatible
Reply Report as spam Sep 28, 2014 at 5:04 AM
ANKER Team


Yes it will work but not at USB 3.0 speeds.
Reply Report as spam Sep 29, 2014 at 12:30 AM
power ipad etc and plug into wall
Hi,I am looking for a port that I can plug two blackberrys,two ipads an ipod, a speaker and bluetooth keyboards so that they can all charge at the same time and can be plugged into a wall.  Will the Anker 3.0 usb 9 port do this?  Thanks
Replies(2) Collapse Report as spam Aug 15, 2014 at 2:03 PM
NannerAirCraft
This product is mostly used for plugging lots of things into a computer. So this won't charge devices at high speeds. I would suggest the Anker 40W 5 Port USB Charger. Link: http://www.ianker.com/product/71AN7105-W5A
Reply Report as spam Aug 15, 2014 at 2:45 PM
ANKER Team


The USB hubs are actually not designed to be used as chargers, they are data transfer ports with a max output of 0.9A so they won't be able to charge devices like iPads very quickly.

We'd suggest our 5 port charger with Power IQ, that'll charge 5 of them at the same time and watch this space for more chargers with more ports very soon!
Reply Report as spam Aug 17, 2014 at 10:30 PM
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