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Anker USB 3.0 7-Port Hub with Charging Ports (5V / 2.1A and 5V / 1.5A)

Anker USB 3.0 7-Port Hub with Charging Ports (5V / 2.1A and 5V / 1.5A)

Charger- 40W 5-port desktop charger

Product Description

Do you regularly find yourself in need of access to USB 3.0 technology? In addition to SuperSpeed data transfer rates, the Anker® USB 3.0 7-Port Charging Hub offers much more...

The more the merrier.

Don’t deny your devices access to SuperSpeed ports. With transfer rates of up to 5Gbps, set aside less time for syncing and more time for work. With 7 data terminals to choose from, forget about ever having to switch or unplug again.

The power to charge.

With an additional port devoted exclusively to charging, this hub was designed with compatibility in mind: at 2.1A, the jack works with either a smartphone or iPad to get the job done. From a USB 3.0 hub, what more could you ask?

A mainstay for the future.

Featuring a high-grade chipset and durable adapter, this hub ensures a stable power supply while you work. Get steady operation for years to come. Whether at home or in the office, add another do-without fixture to the company of your desk.

Keeping things light.

What good is such versatility if you can’t take it out? With no screws and a stylish, mirrored front, the slim and compact Anker® USB 3.0 7-Port Charging Hub expands your capability, wherever you are. Respiring LEDs indicate use.

System Requirements Notes:

For Mac users: The hub is not compatible with Mac OS, please consider carefully before buying.

Additional Notes:

- Not compatible with SuperDrive and WD passport hard disk.
- 2.4Ghz wireless devices (keyboards, mice, etc.) may not work around USB 3.0 ports. Try using a USB 2.0 connection.
- To activate the power button, hold down for 2-3 seconds.
- The charging port do not support data transfers.
- Please remove the attached clear protective film before use.

Customer FAQ

Q1.  Will the current requirement of my devices influence Anker hub's performance?
For maximum performance, connected devices should not exceed the combined current of the output of hub. Otherwise, output current may become unstable or disconnect entirely. See some commonly used devices' general requirements below:
250G Hard drive – 600mA
4G Flash drive – 100mA
64G SSD – 400mA
100M Network adapter – 500mA
Keyboards and mice and other peripheral devices – 100mA (or less)

The ratings above are estimates only. Please check your specific device's ratings before connecting to the hub.
Q2.  When my hub is connected through the ports on my Apple expansion card it fails to be recognised, why is this?
Mac expansion cards don’t tend to support non-storage devices (more info is available from your expansion card manufacturer's websites). It is recommended that you plug hubs into the Mac’s built in USB ports.
Q3.  My Western Digital hard drive cannot be recognized by your hub? How to fix it?
This could be to do with the firmware on your Western Digital hard drive. Try installing new firmware, downloadable from the Western Digital website.
Q4.  Why does Apple SuperDrive not work with your Anker hub?
Apple have addressed this issue and said that SuperDrive is only designed to work with USB ports on selected Apple computers. It is not recommended for use with USB hubs. (See Apple support article http://support.apple.com/kb/ht2801)
Q5.  Why do my wireless mouse/keyboard not work closely with Anker USB 3.0 hub?
2.4Ghz wireless devices may have frequency interference issues with USB 3.0 ports so we recommend using a USB 2.0 hub instead.
Q6.  Do you have any driver for the hub?
Our Anker Hubs are plug-and-play so there's no need for extra drivers, but we do recommend updating your USB controller’s drivers and firmware to the latest version. This ensures a smooth experience using any USB devices. To do this you should identify the brand of your USB controller then search online, or contact your PC/motherboard supplier directly.
Q7.  Why is the transfer rate so much slower than the 5Gbps promoted?
The USB 3.0 transfer rate is 5Gbps and has a theoretical transfer speed of 500MB/s which is about 8 times faster than the USB 2.0 transfer rate of 480Mb/s with theoretical transfer speed of 60MB/s.
There are numerous variables that will affect USB transfer rate including data source and destination and file type. With all reasonable usage environments taken into account USB 3.0 can achieve average transfer speeds about 3 times faster than that of USB 2.0.
Q8.  Devices are not being identified by my computer when connected to the USB hub, but they are being identified when connected directly to the computer. Why?
This problem may be the result of one of the following:
    a. Insufficient power supply. Please connect the USB hub to a power source.
    b. Compatibility issues between the motherboard and system. Please try refreshing the BIOS in the motherboard.
    c. Incorrect insertion or unplugging. Do not unplug the device when transferring data in order to avoid damaging the chipset.
    d. Improper driver installation. Under “Device Manager”, go to “Other Devices” and select “Universal Serial Bus Controllers”. If there are any yellow question or exclamation marks visible, uninstall the driver in “Device Manager”, then restart your computer. The driver will be reinstalled automatically.
Q9.  Can I use my own accessories, such as power adapters and data cables, with the USB hub?
The USB 3.0 hub is equipped with its own power adapter and data cable to ensure maximum compatibility. Use of the provided cables and adapters is always recommended. If you have lost the power adapter or data cable, please make sure the specifications of any accessory you intend to use correspond with those provided. To ensure stable performance, the length of the data cable should not exceed 1m.
Q10.  Why can’t devices be charged at 900mA (max for a USB 3.0 port) when a USB 3.0 port is not in use for data transfer?
The devices attached will firstly detect if the port is a charging port or a data port and enter a different mode accordingly. When attached to a USB 3.0 port, the device will reserve a 500-600 mA for data transfer (even when not in use) and only leave the rest power for charging.
Q11.  Can I use the USB hub as a standalone charger?
For Anker hubs without a specially-designed charging port, the max output current of the USB ports is 900mA, these ports can transfer data but aren't recommended for charging. Some of our hubs have specially-designed charging ports can reach outputs of up to 2.1A and can charge iPads, iPhones and other smart phones.

Please keep in mind that the charging port can't transfer data. Charging ports and data-transfer ports supply different voltages which a device will recognise when it is plugged in. The device will enter the mode that the USB port's voltage corresponds to.
Q12.  Why is the computer failing to come out of Sleep Mode when the USB hub is connected?
This problem may be the result of one of the following:
    a. Improper power-saving settings. Right-click “My Computer”, select “Attributes”, then “Hardware”, followed by “Device Manager”. Double-click “Universal Serial Bus Controllers”, right-click “USB Root Hub”, click “Attributes”, then “Power Management”. Unmark “Allow computer to close the device to save power”, click “Yes ”, and then restart the computer.
    b. The computer can’t start because it can’t read system files. This occurs when the BIOS is set to “Start the Computer from the USB Device”. In order to solve this, change the setting to “Start the Computer from the Hard Disk”.
    c. For Mac users, please uncheck the box "Put the hard disks to sleep when possible" under Energy Saver.
Q13.  A surge warning appears on the screen when the USB hub is connected to the computer. Why is this happening?
When the input current requirement of a connected device is higher than the output current of the USB port, a surge warning may appear. Connect the USB hub to a power source to ensure sufficient power supply.
If the problem persists, please check to make sure the USB driver is installed properly, or click the USB icon on the taskbar and select “Reset” to make sure the USB device is being identified correctly.
Q14.  The hub keeps suddenly disconnecting from the device while transferring data. Why is this happening?
If this problem is occurring with properly-installed devices, it is usually due to insufficient power supply. When the hub is transferring data - especially large amounts - make sure it is connected to a power source. In addition, we recommend connecting the hub to your computer with the cable provided. If not, please make sure the cable length is less than 1m, so as to ensure stable data transfer.
Q15.  Why is my USB 3.0 device being read as a USB 2.0 device when connected to the hub?
This problem may be the result of one of the following:
    a. Insufficient power supply from the USB hub. Please connect the USB hub to a power source.
    b. Insufficient power supply from the computer’s USB port. Please connect the USB hub to the USB port positioned on the back of the frame, instead of on the front, to ensure sufficient power supply.
    c. The device is being plugged in too slowly. As a result of the USB 3.0 interface design, the system will recognize devices as USB 2.0 when they are plugged in too slowly, or section by section.

Feel free to ask questions about this product here.
Your question will be posted on this page.
Anker Customer Support and the Anker user community will do their best to quickly answer your question.

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Latest Post

Killer Hub
I am using this with a TPY and am able to connect a keyboard and mouse, multiple USB thumb drives and my Anker Ethernet adaptor. With all this, I can also charge in my Galaxy 8.4 tablet and my BB Z30 smartphone while I work. It has worked flawlwssly in over a month, I will highly recommend this hub to anyone.
Replies(2) Collapse Report as spam Jul 28, 2014 at 10:46 AM
Andy Faulkner
Yes i agree the Anker Hubs are brilliant
Reply Report as spam Jul 28, 2014 at 11:57 AM
ANKER Team


Glad to hear we've made your smart life easier! It's always good to hear we're fulfilling a customer's needs.
Reply Report as spam Jul 29, 2014 at 1:00 AM
How long is the USB 3.0 B cable?
I've got a rather long cable management setup, and I want to hide the USB 3.0 B uplink cable from my tower pc in my cable management kit.  How long is the cable that comes with this product package?
Replies(1) Collapse Report as spam Jul 13, 2014 at 11:03 PM
ANKER Team


The USB cable that comes with it is 3.5 feet and the power adapter has a 3.3 feet cable.
Reply Report as spam Jul 14, 2014 at 3:00 AM
Bernie
Hello -Will the Anker USB 3.0 4-Slot Multi-Purpose Card Reader work when pluged into the Anker USB 3.0 7-Port Hub with and without the power supply plugged in?Bernie 
Replies(1) Collapse Report as spam Jun 3, 2014 at 6:08 PM
ANKER Team


The card reader will work so long as the 7 port hub is powered.
Reply Report as spam Jun 4, 2014 at 9:00 PM
power and usb 1.1 compatability
Hoping this device will fit my needs but need to have some questions answered first...1. will it work in linux.... say debian or ubuntu?2- does this hub support USB .1.1 devices such as keyboards and mice?3- can the hub support powering a 9.5mm optical drive and 1tb hdd with a few other low consumption devices  (basically i need to power the optical drive, hdd, keyboard, mouse, wifi and bt dongles off this device).  
Replies(1) Collapse Report as spam May 31, 2014 at 3:59 PM
ANKER Team


1. It will support some Linux distros but we can't guarantee compatibility with all of them. Debian and Ubuntu should be OK.
2. Yes, the hub is backwards compatible with earlier USB versions.
3. You'll be fine running all those at the same time, just remember to keep the power adapter on.
Reply Report as spam Jun 3, 2014 at 2:00 AM
3TB/4TB support

Is 3TB/4TB drives supported? I just connected a Rosewell External enclosure which does support 3TB/4TB drives and the drive is not correctly seen by my Win8.1 system. If I connect the enclosure directly to the port in the system it works without issue. Is there a solution?

Replies(1) Collapse Report as spam May 4, 2014 at 11:00 AM
ANKER Team


This problem may be the result of one of the following:

a. Insufficient power supply. Please connect the USB hub to a power source.
b. Compatibility issues between the motherboard and system. Please try refreshing the BIOS in the motherboard.
c. Incorrect insertion or unplugging. Do not unplug the device when transferring data in order to avoid damaging the chipset.
d. Improper driver installation. Under “Device Manager”, go to “Other Devices” and select “Universal Serial Bus Controllers”. If there are any yellow question or exclamation marks visible, uninstall the driver in “Device Manager”, then restart your computer. The driver will be reinstalled automatically.

If you're still having trouble then get in touch with our customer service guys at support@ianker.com and they'll help you out further.
Reply Report as spam May 5, 2014 at 1:30 AM
MIDI devices compatibility
I read on Amazon that MIDI devices doesn't work with this hub. Is it true? Which hub works with MIDI devices?
Replies(1) Collapse Report as spam Feb 22, 2014 at 6:43 PM
IT Owl
Some midi devices work, some don't. It really depends and you won't know until you try it. Luckily there's a great return policy so you should be fine about returning it if your devices don't work
Reply Report as spam Feb 22, 2014 at 8:22 PM
Delivery to Russia
Hi, guys I have the slightest chance that you can send to your great products in Russia, Moscow? Thanks a lot for your support!))
Replies(3) Collapse Report as spam Feb 14, 2014 at 3:08 AM
orthopaedicsurgeon
Anker (via Amazon and eBay) only ships to selected countries. You may contact them directly regarding shipping their products to your country: 1-800-988-7973 (US) Mon-Fri 9am-5pm (PST) support@ianker.com Or you my have the product shipped to a friend/family in the U.S. who can send it through a forwarder or USPS to you in Moscow.
Reply Report as spam Feb 14, 2014 at 6:41 AM
AnkerMember431
Contact support@ianker.com and they can get in touch to you about that.
Reply Report as spam Feb 15, 2014 at 11:29 AM
TechToyWizard
You might try checking Anker Global to see if a product is available in your country
Reply Report as spam Feb 18, 2014 at 5:21 AM
Compatible with WD Passport?
Is the hub compatible with WD "My passport Ultra"?
Replies(10) Collapse Report as spam Feb 9, 2014 at 5:33 PM
VicAi
On Amazon.co.uk it says: "• Not compatible with SuperDrive and WD passport hard disk." I'm wondering what could be uncompatible? But it seems that some of you guys have working WD discs attached to it. http://www.amazon.co.uk/gp/product/B00B7GAE98/ref=as_li_ss_tl?ie=UTF8&tag=ianker-21&linkCode=as2&camp=217145&creative=399373&creativeASIN=B00B7GAE98#productDetails
Reply Report as spam Feb 10, 2014 at 11:24 AM
IT Owl
Quote From David Hocutt: Woah that would explain it haha. Your hub is plugged into one computer usb 3 port and is trying to get I/O data from all those devices. It hit it's bandwidth limit and stopped responding
Reply Report as spam Feb 10, 2014 at 12:35 AM
TechToyWizard
I have the WD Passport and it works perfectly. Hopes this helps!
Reply Report as spam Feb 10, 2014 at 2:46 AM
TechToyWizard
After reading other post by you I understand that it "failed". Could you elaborate? Which failed, the hub or the drive? I have mine supporting similar devices with absolutely no problems.
Reply Report as spam Feb 10, 2014 at 2:49 AM
IT Owl
Quote From VicAi:I personally have 2 WD passports and they work fine.
Reply Report as spam Feb 11, 2014 at 2:33 AM
jp907
I've had no issues using the hub with the WD my passport ultra (USB 3.0 1TB)
Reply Report as spam Feb 11, 2014 at 9:28 PM
IT Owl
Yes. It will work great
Reply Report as spam Feb 9, 2014 at 5:39 PM
David Hocutt
Also look at this port hub (http://www.ianker.com/product/68UNHUB-B7U). I purchased the one you mentioned and it failed to with with all my external drives.
Reply Report as spam Feb 9, 2014 at 7:15 PM
IT Owl
Quote From David Hocutt: That's strange,. I don't see how a hub can fail with your external drives unless they were drawing too much power because you plugged too many into one port. I've been able to plug in 2 portable external 1 TBs into the same USB 3 port and work fine.
Reply Report as spam Feb 9, 2014 at 9:30 PM
David Hocutt
Good call IT Owl!; That's probably what happened. Leave it to me to connect too many external hard drives! I connected one 3TB and two 1TB drives to the hub along with a laser printer, Dymo label printer, and...well, you get the point. The new 7 port hub I purchased is holding up just fine (up to this point!).
Reply Report as spam Feb 9, 2014 at 9:51 PM
How to buy 7+2 port USB hub
I would like to purchase your latest 7-port USB hub with 2 charge ports. However, on Amazon it seems you can only buy this from Japan for about $200, which seems totally crazy (I live in California). When will this product be for sale in the US? Thanks Peter
Replies(6) Collapse Report as spam Feb 5, 2014 at 5:25 PM
IT Owl
It's currently out of stock in the US right now but I'm sure more stock will come in soon. Have you looked at Anker's other offerings for USB hubs with charging ports? http://www.amazon.com/gp/product/B00EYXZI4M/ref=as_li_ss_tl?ie=UTF8&tag=ianker-20&linkCode=as2&camp=217145&creative=399373&creativeASIN=B00EYXZI4M http://www.ianker.com/product/68ANHUB-B10A http://www.ianker.com/product/68UPHUB-B8U
Reply Report as spam Feb 5, 2014 at 6:27 PM
TechToyWizard
Have you tried the grey button on the upper right (at the Amazon page) for "Add to Wish List"? You can configure the wish list to notify you when it is available. It's also possible that is has been discontinued, perhaps Anker will respond to your question.
Reply Report as spam Feb 5, 2014 at 7:02 PM
TechToyWizard
Have you tried the grey button on the upper right (at the Amazon page) for "Add to Wish List"? You can configure the wish list to notify you when it is available. It's also possible that is has been discontinued, perhaps Anker will respond to your question.
Reply Report as spam Feb 5, 2014 at 7:02 PM
TechToyWizard
Have you tried the grey button on the upper right (at the Amazon page) for "Add to Wish List"? You can configure the wish list to notify you when it is available. It's also possible that is has been discontinued, perhaps Anker will respond to your question.
Reply Report as spam Feb 5, 2014 at 7:02 PM
TechToyWizard
Sorry for the multiple posts, it wasn't me. I think the forum was refreshing itself ;-)
Reply Report as spam Feb 5, 2014 at 7:05 PM
David Hocutt
Racking up points??
Reply Report as spam Feb 5, 2014 at 10:43 PM
does what it's supposed to do
This hub ended a string of "bad luck" for me. After suffering an USB extinction event that eventually cost the life of several "cheap china crap" hubs (with no disrespect to Chinese craftsmanship in general) and the communication side of an oscilloscope, I was looking for a better solution. I chose this hub based on general characteristics, mainly that it had a 12 V supply (which means that it has its own power regulation, with a short feedback loop to the consumers and hopefully one more barrier for any perversions coming in from mains). It hasn't let me down. It picked up the work where the dead hubs had dropped it and seems to perform well so far. My (Linux-based) environment is still all USB 2.0. I was a bit concerned that a USB 3.0 hub may dislike that, but it didn't mind. One dubious feature is the power button. It's not overly noticeable and the hub just plays dead until it is powered on. Not sure if powering on to off state is considered essential functionality (it seems quite unusual for a hub and could be rather undesirable for unattended devices) but it makes for a confusing first use experience and I suppose some unnecessary warranty returns as well. Perhaps a more noticeable switch, either larger / rocker type or maybe illuminated, could make things clearer. - Werner
Replies(3) Collapse Report as spam Jan 15, 2014 at 4:09 AM
xnap30
Great to hear that it is working well. I had my eye on this hub for a while, I didn't know it had the switch on and off either. Thanks for the heads up. Also just a reminder that you won't experience the full transfer speed and power of usb3 because you're plugging into USB 2 but I'm sure you know that
Reply Report as spam Jan 15, 2014 at 9:03 AM
ANKER Team
Thanks for contacting us and for your extensive feedback. We will definitely work on the power button issue and hope to come up with a better solution for this in future releases.
Reply Report as spam Jan 26, 2014 at 11:32 PM
werner
Yes, it would be quite a miracle if the hub would achieve SuperSpeed on a USB 2.0 host :-) Luckily, most of my devices don't even venture beyond Full-Speed, so this isn't an issue for me. It still makes sense to get a hub that's "over-specified" since a) it's good to have room to grow and b) it may not be so easy to find a quality USB 2.0 hub these days. I examined a bit more how it behaves when power is lost: the hub always seems to come up in "off" state, i.e., after a loss of power, it doesn't return to the last state the user has commanded, like some PCs do. This is similar to how most consumer electronics devices (TV, etc.) act, but it makes it unsuitable for any peripherals that must be available at or shortly after boot time. I can also confirm that the hub won't run (or at least remain "on") on power from the USB host alone. So if the PC is on a UPS, the hub should be, too. If connectivity to the PC is lost while power is available, the hub does not shut down. So people who regularly power down their equipment but find it inconvenient to have to switch on their hub(s) could put them on a supply that doesn't get switched off. One minor quirk is that there are only indicator lights for downstream ports. So if no USB devices are connected or if they're inactive one can't see whether the hub is on or off. - Werner
Reply Report as spam Jan 16, 2014 at 3:35 AM
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