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Anker USB 3.0 7-Port Hub

Anker USB 3.0 7-Port Hub

HUB - 68ANHUB-B10A - 4.3-4.30

Product Description

Enough ports for your fleet of devices – all at superfast speeds. A hub that does its job well, and does more too.

SuperSpeed for 7.

Don’t deny your devices access to SuperSpeed ports. With transfer rates of up to 5Gbps, set aside less time for syncing and more time for work. With 7 data terminals to choose from, forget about ever having to switch or unplug again.

Smart made easier.

7 separate LED indicators reveal each port’s power and transfer status, keeping things visually under your control. And, with its no-brainer driver-free installation, plug-and-play and hot-swapping, actually using it really couldn’t be easier.

A mainstay for the future.

Featuring a high-grade chipset and durable adapter, this hub ensures a stable power supply while you work. Get steady operation for years to come. Whether at home or in the office, add another do-without fixture to the company of your desk.

Customer Reviews

Gary Bennett
  • WORKS GREAT WITH MY USB 3 EXTERNAL DRIVES.
  • I PURCHASED THIS MAINLY FOR THE USE OF SEVERAL USB2/3 EXTERNAL DRIVES. I HAVE 3 PORTABLE USB 2 DRIVES AND 1 EXTERNAL USB 3 DRIVE THAT I GOT TYRED OF SWAPPING EACH TIME I NEEDED SOMETHING OFF OF ONE OF THEM, HENCE MY PURCHASE OF THIS HUB.
  • 2014-04-19

digidave
  • So far, so good.
  • A capable hub. I haven't used it enough to know if it has any weaknesses. What's not to like? OK.
  • 2014-04-18

cothealiv
  • Good Stuff
  • It's a hub and it works! Haven't tested any real USB 3 speeds. I just got it to future proof myself when the standard is more widely adopted.
  • 2014-04-18

Carl D. Willis-Ford
  • Compact, nice looking, well worth the money
  • just received this, plugged everything in, and it is working like a charm. Anker seems to have the right approach for reasonbly well-designed, reasonably priced computer accessories.
  • 2014-04-18

c
  • plug in two cords and it's ready to use
  • This saves me from unplugging and replugging in my various usb plugs; it's nice that it's usb 3.0 yet it takes usb 2.0 & 1.0 (it's nice to not have to check or look up this info). It worked immediately after plugging in the power and the USB cord =)
  • 2014-04-18
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Customer FAQ

Q1.  Will the current requirement of my devices influence Anker hub's performance?
For maximum performance, connected devices should not exceed the combined current of the output of hub. Otherwise, output current may become unstable or disconnect entirely. See some commonly used devices' general requirements below:
250G Hard drive – 600mA
4G Flash drive – 100mA
64G SSD – 400mA
100M Network adapter – 500mA
Keyboards and mice and other peripheral devices – 100mA (or less)

The ratings above are estimates only. Please check your specific device's ratings before connecting to the hub.
Q2.  When my hub is connected through the ports on my Apple expansion card it fails to be recognised, why is this?
Mac expansion cards don’t tend to support non-storage devices (more info is available from your expansion card manufacturer's websites). It is recommended that you plug hubs into the Mac’s built in USB ports.
Q3.  My Western Digital hard drive cannot be recognized by your hub? How to fix it?
This could be to do with the firmware on your Western Digital hard drive. Try installing new firmware, downloadable from the Western Digital website.
Q4.  Why does Apple SuperDrive not work with your Anker hub?
Apple have addressed this issue and said that SuperDrive is only designed to work with USB ports on selected Apple computers. It is not recommended for use with USB hubs. (See Apple support article http://support.apple.com/kb/ht2801)
Q5.  Why do my wireless mouse/keyboard not work closely with Anker USB 3.0 hub?
2.4Ghz wireless devices may have frequency interference issues with USB 3.0 ports so we recommend using a USB 2.0 hub instead.
Q6.  Do you have any driver for the hub?
Our Anker Hubs are plug-and-play so there's no need for extra drivers, but we do recommend updating your USB controller’s drivers and firmware to the latest version. This ensures a smooth experience using any USB devices. To do this you should identify the brand of your USB controller then search online, or contact your PC/motherboard supplier directly.
Q7.  Why is the transfer rate so much slower than the 5Gbps promoted?
The USB 3.0 transfer rate is 5Gbps and has a theoretical transfer speed of 500MB/s which is about 8 times faster than the USB 2.0 transfer rate of 480Mb/s with theoretical transfer speed of 60MB/s.
There are numerous variables that will affect USB transfer rate including data source and destination and file type. With all reasonable usage environments taken into account USB 3.0 can achieve average transfer speeds about 3 times faster than that of USB 2.0.
Q8.  Can I use my own accessories, such as power adapters and data cables, with the USB hub?
The USB 3.0 hub is equipped with its own power adapter and data cable to ensure maximum compatibility. Use of the provided cables and adapters is always recommended. If you have lost the power adapter or data cable, please make sure the specifications of any accessory you intend to use correspond with those provided. To ensure stable performance, the length of the data cable should not exceed 1m.
Q9.  Can I use the USB hub as a standalone charger?
We don't recommend using the hub as a standalone charger. The output current of the hub's USB ports is 900mA max. If you are using the hub to supply power, please make sure the input current does not exceed 900mA. The hub can’t supply enough power to iPhones, iPads or any other smart phones.
Q10.  Why is the computer failing to come out of Sleep Mode when the USB hub is connected?
This problem may be the result of one of the following:
    a. Improper power-saving settings. Right-click “My Computer”, select “Attributes”, then “Hardware”, followed by “Device Manager”. Double-click “Universal Serial Bus Controllers”, right-click “USB Root Hub”, click “Attributes”, then “Power Management”. Unmark “Allow computer to close the device to save power”, click “Yes ”, and then restart the computer.
    b. The computer can’t start because it can’t read system files. This occurs when the BIOS is set to “Start the Computer from the USB Device”. In order to solve this, change the setting to “Start the Computer from the Hard Disk”.
    c. For Mac users, please uncheck the box "Put the hard disks to sleep when possible" under Energy Saver.
Q11.  A surge warning appears on the screen when the USB hub is connected to the computer. Why is this happening?
When the input current requirement of a connected device is higher than the output current of the USB port, a surge warning may appear. Connect the USB hub to a power source to ensure sufficient power supply.
If the problem persists, please check to make sure the USB driver is installed properly, or click the USB icon on the taskbar and select “Reset” to make sure the USB device is being identified correctly.
Q12.  Devices are not being identified by my computer when connected to the USB hub, but they are being identified when connected directly to the computer. Why?
This problem may be the result of one of the following:
    a. Insufficient power supply. Please connect the USB hub to a power source.
    b. Compatibility issues between the motherboard and system. Please try refreshing the BIOS in the motherboard.
    c. Incorrect insertion or unplugging. Do not unplug the device when transferring data in order to avoid damaging the chipset.
    d. Improper driver installation. Under “Device Manager”, go to “Other Devices” and select “Universal Serial Bus Controllers”. If there are any yellow question or exclamation marks visible, uninstall the driver in “Device Manager”, then restart your computer. The driver will be reinstalled automatically.
Q13.  The hub keeps suddenly disconnecting from the device while transferring data. Why is this happening?
If this problem is occurring with properly-installed devices, it is usually due to insufficient power supply. When the hub is transferring data - especially large amounts - make sure it is connected to a power source. In addition, we recommend connecting the hub to your computer with the cable provided. If not, please make sure the cable length is less than 1m, so as to ensure stable data transfer.
Q14.  Why is my USB 3.0 device being read as a USB 2.0 device when connected to the hub?
This problem may be the result of one of the following:
    a. Insufficient power supply from the USB hub. Please connect the USB hub to a power source.
    b. Insufficient power supply from the computer’s USB port. Please connect the USB hub to the USB port positioned on the back of the frame, instead of on the front, to ensure sufficient power supply.
    c. The device is being plugged in too slowly. As a result of the USB 3.0 interface design, the system will recognize devices as USB 2.0 when they are plugged in too slowly, or section by section.

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Latest Post

Mac Mini won't boot with hub plugged in.

I just set up a brand new Mac Mini running Mavericks.  I attached the Anker 7 Port USB 3.0 hub and have two external drives attached to it.  I cannot reboot the Mini without unplugging the Anker USB 3.0 hub from the Mini's USB port.  Once booted, I plug it in and it works fine.  Really a hassle to have to dig out the Mini and unplug for every boot sequence.  Is there a workaround for this?
 

Replies(2) Collapse Report as spam Mar 24, 2014 at 1:06 PM
HammerNexus

Perhaps you can't reboot because the two drives were still in use and computers have trouble shutting down when drives are powered on and spinning

Reply Report as spam Mar 24, 2014 at 1:41 PM
gherardini

common problem with USB hubs with memory sticks or HDDs plugged in during boot. Shut off the USB boot in the BIOS or unplug and storage devices while booting.

Reply Report as spam Mar 24, 2014 at 2:29 PM
Need New Power Supply
I need a replacement power supply (Model SW-120300) for my USB 7 Port HUB, sku 68UHUB-B7U. Where can I buy one?
Replies(1) Collapse Report as spam Feb 26, 2014 at 2:00 PM
TechToyWizard
I own one of these hubs. If you have an immediate need and are near a Radio Shack they sell a compatible power supply (PN 55058487). You need one that is 12V 3A
Reply Report as spam Feb 26, 2014 at 2:57 PM
7 port USB 3 hub not recognizing drives
My USB 3.0 hub has stopped recognizing connected drives. I have had this hub for several years and this has started happening recently. I reviewed the FAQ page. No yellow flags in Device Manager. Downloaded Firmware Upgrade tool but it did not recognize my hub. Recommendations on next steps? Dave W
Replies(2) Collapse Report as spam Jan 29, 2014 at 12:05 PM
nerdenator
It sounds like the hub is shot. But hope is not lost, maybe try using a different cable to connect it to the computer.
Reply Report as spam Jan 29, 2014 at 11:01 PM
kevinhanna
it's really unfortunate this is happening to you. I would suggest contacting Anker for a possible solution
1-800-988-7973 (US) Mon-Fri 9am-5pm (PST) support@ianker.com
Reply Report as spam Jan 29, 2014 at 6:09 PM
WD Passport disconnects
I have 2 WD passport USB3 external HDDs connected through the HUB. From time to time the HUB drops the HDDs and I have to unplug the HUB from the mains and reconnect to be able to reconnect the drives (unplugging and reconnecting just the drives doesn't resolve the issue). Is this HUB not specified for constant data traffic from these drives (they are 2TB each), or perhaps my HUB is faulty? Help is greatly appreciated. ASUS N55SL Windows 7 Pro 64bit Cheers, Imre
Replies(3) Collapse Report as spam Jan 25, 2014 at 1:40 PM
ANKER Team
Thanks for contacting us. Is the hub powered on when you are transferring data? Please contact us directly via support@ianker.com for further assistance. Sorry for the hassle!
Reply Report as spam Feb 8, 2014 at 4:10 AM
Louis Smith
Hm. You have an interesting problem but the solution shouldn't be too far away. Due to the HDDs being not only a large capacity, USB 3.0 powered, and more than one per hub this could cause the hub to "blank out" and malfunction. As long as the hub is plugged into your computer DIRECTLY via USB (USB 3.0 Port Recommended), into a wall outlet or power strip (if possible), and the two HDDs are at least one or two USB ports away from one another then I see no problem. If this isn't possible then I recommend finding a new solution such as connecting the HDDs to your computer or one via your computer and the other to your hub. I wish you the best of luck and thanks for sharing!
Reply Report as spam Jan 25, 2014 at 6:21 PM
Loki
I would recommend that you check power management of the USB the hub is connected to . You can do this under "Device Manager ".
Reply Report as spam Jan 26, 2014 at 2:37 AM
EU power plug?
Is this hub delivered with a EU power plug?
Replies(1) Collapse Report as spam Jan 12, 2014 at 12:37 PM
xnap30
Yes if you buy it in Europe, it will have the correct plug. Don't expect to get both a US and Europe plug though.
Reply Report as spam Jan 13, 2014 at 1:38 AM
One suggestion
I am very happy with this hub, it has worked flawlessly with anything and everything I have plugged in to it. I only have one suggestion and that would be some sort of clip to attach it (using screws, doubleface tape, Velcro, etc) to a work-surface. I used wide heavy-duty Velcro with mine so I could plug and unplug things without using two hands.
Replies(6) Collapse Report as spam Dec 14, 2013 at 2:43 PM
xnap30
That's for the suggestion. The Aluminum USB 3 7 port ones do come with velcro to attach to a surface. I prefer to use double sided tape
Reply Report as spam Dec 14, 2013 at 6:23 PM
TechToyWizard
Thanks xnap30. I usually prefer tape as well. The best solution is a hub I used to have that came with an extruded aluminum base that the hub slid into. The base could be mounted with screws, tape, Velcro, etc but the best part was that the hub could slide out when I needed to be able to look at it closer (it was mounted under my desk).
Reply Report as spam Dec 14, 2013 at 7:19 PM
physicianheals
I use a 3M double-sided tape.
Reply Report as spam Dec 14, 2013 at 9:42 PM
TechToyWizard
BTW, the thicker double-sided tape works better than the thin stuff because the bottom isn't perfectly flat.
Reply Report as spam Dec 18, 2013 at 3:06 AM
ANKER Team
Thanks so much for you suggestion! We also realized this, especially the advantage of one-handed plugging and unplugging and have started updating our product line accordingly. The first product with this added feature just hit the market. Check it out.

http://www.ianker.com/product/68ANHUB-S4A
Reply Report as spam Dec 19, 2013 at 1:39 AM
TechToyWizard
Awesome! This is beautiful looking and a great design for plugging things like digital cameras, smartphone, thumb drives, etc in on the desktop and including Velcro so it doesn't slip around is brilliant. I plan to replace my existing 4-port desktop hub ASAP. Thanks Anker!
Reply Report as spam Dec 19, 2013 at 2:54 AM
Runs Old and New components well
I have all seven ports running at the same time. HP LaserJet 4 (Using a USB to Parallel adapter) HP Color LaserJet, Epson Scanner, Epson Inkjet printer, 2 Western Digital Hard Drives and External DVD Player. I am using the external power adapter. But all are working fine. I highly recommend this product and will purchase other Anker products in the future.
Replies(1) Collapse Report as spam Dec 13, 2013 at 10:41 PM
xnap30
Thank for. I'm glad the product is working out well. Feel free to contact Anker if you experience any problems or have questions.
Reply Report as spam Dec 14, 2013 at 6:24 PM
David
1. Does this Anker USB 3.0 7-Port Hub have any known issues with Mac OS 8 or 9? 2. Is there any firmware that could need updating in the future? How does this model compare with the 2 or 3 other models of 3.0 7-port USB hubs you have, and is there a comparison chart available? Thanks!
Replies(1) Collapse Report as spam Nov 24, 2013 at 10:50 PM
ANKER Team
Thanks for contacting us!
1) The hub works well with Mac OS 8 or 9.
2) Firmware has been updated and the firmware tool is on our website already. http://www.ianker.com/download.php?file=download/995EA8B2F3C92A2_VIA_HUB%20firmware%20upgrade%20tool.zip

In terms of comparing to our other hubs, this one doesn't have a charging USB port and the other ones do.
Reply Report as spam Nov 28, 2013 at 4:08 AM
Anyone has try it?
I'd like to know your opinion about it! Any problem with Win 8.1?
Replies(2) Collapse Report as spam Nov 19, 2013 at 7:13 AM
ANKER Team
Thanks for contacting us. Yes, it works but make sure you upgrade your USB controller drivers for stable performance.
Reply Report as spam Nov 20, 2013 at 4:19 AM
brcarney@sbcglobal.net
I am using all seven ports with a mixture of old and new technologies on Windows 8.1 with absolutely no problems.
Reply Report as spam Dec 13, 2013 at 10:50 PM
123
my 27" Thunderbolt display. Everything worked properly during my test. I burned a disk, messed around with the MIDI, was able to hear and record through my Zoom. The first thing that stopped working was my SuperDrive, so I took that out of the hub and back into the TBD. Then, when I took my laptop out and about, then hooked it back into everything, it stopped booting when I had my Thunderbolt display plugged in. I can boot without the TBD and then plug it back in, but now the Zoom stopped working; it is not detected. So that's back in direct to the TBD. The Time Machine is flaky; it seems to detect it, but sometimes it shows on my desktop as a mounted disk and sometimes it doesn't. I *can* go into my time machine and go back in time, etc. The MIDI devices are still detected, which means they will probably work. I don't have time to test, but I am highly disappointed. Yes, my MBP is plugged in, so it's not a power issue. I guess I'll keep this around since the MIDI stuff and time machine still work, but once again I'm out of USB ports due to its lack of proper
Replies(4) Collapse Report as spam Nov 8, 2013 at 9:11 PM
Justin Rohr
Contact Anker Support from the contact page. You can get faster and more direct help there.
Reply Report as spam Nov 9, 2013 at 2:53 AM
AnkerMember431
Anker Support's email is support@ianker.com
Reply Report as spam Nov 9, 2013 at 9:23 AM
mjwilson94
Go to the support page and contact Anker directly from there for a quick reply.
Reply Report as spam Nov 9, 2013 at 8:49 PM
ANKER Team
Thanks for writing to Anker. We are sorry to hear that, but the Superdrive will not work with a USB hub. According to Apple support article HT2801 (http://support.apple.com/kb/ht2801), Apple Superdrive can only be plugged into USB ports on selected Apple computers, but not a USB hub. (The SuperDrive is designed exclusively for use with MacBook Air, MacBook Pro, and Mac mini's that do not have a built-in optical drive. The SuperDrive must be directly plugged into the computer's USB port, and cannot be used if connected to a USB hub.) Please disable the SuperDrive and try again. If there is still an issue, would you contact our service team at support@ianker.com for instant technical support or quick solution? We will try our best to assist.
Reply Report as spam Nov 13, 2013 at 1:07 AM
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