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Anker 40W 5-Port Family-Sized Desktop USB Charger with PowerIQ™ Technology

Anker 40W 5-Port Family-Sized Desktop USB Charger with PowerIQ™ Technology

98AP9804A-BTA

Product Description

Off-the-charts power. PowerIQ technology. 5 ports. Charging re-created for our multi-device world.

Compatibility maximized.

Not all charging ports are created equal. Standard ports only charge Apple OR Android devices at full speed. But with PowerIQ™ technology, each port intelligently identifies your device and seeks to maximize its charging speed.

Off-the-charts power.

Say goodbye to using multiple adapters & outlets. Say hello to all-in-one charging convenience. With an industry-high 40W power output among 5 ports, charge any combination of phones, tablets or other USB-charged devices at full speed (up to 8A). Even charge a trove of 5 power-hungry tablets all at once.

Compact and cable-chaos free.

About the size of a deck of playing cards (3.6 x 2.3 x 1.0in), place on your workstation, nightstand, or even the entryway desk - creating the perfect charging hub for your gear or the family's.Or, take it traveling; the unibody construction withstands bumping when stowed in your bag.

Powerful yet safe.

Using top-grade microchips and built-in fail-safes, we can ensure you receive full power and also full safety. We incorporated a unique port-level circuit protection system that shuts it down in the event of overvoltage, overcurrent, overheating or short circuits.

For optimal use.

• Please use your device’s original cable or a third-party certified one (such as MFi).
• Compatible with all Apple and Android smartphones, tablets (including the Nexus 7) and other USB-charged devices. The iPod nano, iPod Classic, HP TouchPad, LG G2, Asus tablets and some GPS and Bluetooth devices are not supported.

Customer Reviews

Amazon Customer
  • Charges well, convenientVerified PurchaseThis review is from: Anker® 40W 5-Port Family-Sized Desktop USB Charger with PowerIQ™ Technology for iPhone 5s 5c 5; iPad Air mini; Galaxy S5 S4; Note 3 2; the
  • So far so good. Very convenient to have one charger for all devices, and they all seem happy with the power it dispenses. No excess heat or any oddities that I can feel.
  • 2014-09-01

Dimitri Paquier
  • ... parcel was shipped very quickly and soon received in good condition and without any problems thank you veryVerified PurchaseThis review is from: Anker® 40W 5-Port Family-Sized Desktop USB Charger
  • Hello the parcel was shipped very quickly and soon received in good condition and without any problems thank you very much
  • 2014-09-01

Jay Schuler
  • I like itVerified PurchaseThis review is from: Anker® 40W 5-Port Family-Sized Desktop USB Charger with PowerIQ™ Technology for iPhone 5s 5c 5; iPad Air mini; Galaxy S5 S4; Note 3 2; the new HTC One (M
  • Works great...as advertised.
  • 2014-09-01

MaxBurn
  • Powerful quality multi device chargerVerified PurchaseThis review is from: Anker® 40W 5-Port Family-Sized Desktop USB Charger with PowerIQ™ Technology for iPhone 5s 5c 5; iPad Air mini; Galaxy S5 S4;
  • Very powerful charger that appears to charge everything I have at the top charge rate: devices show AC charging instead of USB charging. Also has no trouble with a couple generic QI wireless charge mats.Apparently older versions of this have fuses in them which can blow if a device or cable is shorted. Fuses for protection are a good thing and even better Anker appears to be standing behind their product with a newer design with what sounds like a breaker so it won't result in a permanent dead port. Best part is they appear to be exchanging chargers for anyone that actually damaged a port on this charger with a defective cable or device.Tons of cheap chargers out there but I think I've learned the difference between those and the good ones like this Anker.
  • 2014-09-01

T. Vollmann
  • I love itVerified PurchaseThis review is from: Anker® 40W 5-Port Family-Sized Desktop USB Charger with PowerIQ™ Technology for iPhone 5s 5c 5; iPad Air mini; Galaxy S5 S4; Note 3 2; the new HTC One (M
  • Two ports stopped working but seller was very good about replacing!
  • 2014-09-01
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Customer FAQ

Q1.  Which charging port should I use to charge my device?
Thanks to PowerIQ technology, each charging port can charge any device at full speed – there's no need to find a specific port.
Q2.  What if the Anker 5-port Wall Charger is not charging my device(s)?
A. Check to ensure that your device is USB-powered with an input current between 0 and 8A and a voltage input of 5V.
B. Check to ensure that the power cord is connected to an active wall outlet and also firmly connected to the Anker 5-port Wall Charger.
Q3.  How do I check my device’s input current and voltage?
Please refer to your device’s user manual, original OEM charging adapter, or contact the manufacturer to determine this information.
Q4.  What is the maximum ouput of one usb port?
5V 2.4A.
Q5.  My device charges at 1 Amp, will this charger’s 8 Amp output harm it?
No, the charger will only supply the maximum charge current allowed by your device up to 2.4 Amps from each port.
Q6.  What if the Anker 5-port Wall Charger charges my device(s) slowly?
A. Check to ensure that the cable you are using to charge is the original cable that came with your device.
B. Check to ensure that the total input current required by your devices is not higher than 8A if you charge several devices at the same time.
C. Please email us at support@ianker.com during your 18-month warranty if your device appears to be defective or you need further help.
Q7.  What kind of USB charging cables should I use with this charger?
To ensure complete safety and best performance, we strongly recommend
using your device's original cable or a third-party certified cable
(such as MFI).
Q8.  When the charger is plugged into an outlet but has no devices plugged in, will it consume power? What is the standby power consumption?
The charger will consume almost no power in this state. Its standby power consumption is rated at ≤0.5W.

Feel free to ask questions about this product here.
Your question will be posted on this page.
Anker Customer Support and the Anker user community will do their best to quickly answer your question.

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Latest Post

Mr.
I am planning an extended trip to Italy and am considering at least one of the 40w 5 port chargers.  In several of the post, Anker support has mentioned, in relation to difficulties expressed by owners of the product,  that this device is nearly ready for update.  When will that updated happen?  "Soon" is not a sufficient answer.  I would rather carry all the manny associated chargers I need than buy an older, less capable 40w, 5 port charger that may have issues?
Replies(1) Collapse Report as spam Aug 30, 2014 at 10:47 AM
ANKER Team


Unfortunately a specific date is currently impossible, especially without knowing which area of the world you will make the purchase in.

We are releasing the upgraded version slowly across the globe.

Please give our customer service guys a shout at support@ianker.com for a more specific answer.
Reply Report as spam Sep 1, 2014 at 2:30 AM
Only 3 charging ports work
Just opened the package this afternoon and only three of the USB ports will supply a charge.  I tried to use the Return form to request a replacement, but it kep failing.  Planning to call customer support tomorrow and hopefully I will get a quick response for a replacement.
Replies(1) Collapse Report as spam Aug 27, 2014 at 8:30 PM
ANKER Team


If you call our customer service guys or send an email through to them they'll get you back up and running in no time.
Reply Report as spam Aug 28, 2014 at 1:30 AM
Genial
Très pratique en voyage ou à la maison pour limiter le nombre de chargeurs, tech IQ super pratique et désign très sympa.un chargeur pour : tablette, gopro, 2 iphones, ipad, gps, casque bluetooth ... quel gain de place !
Replies(1) Collapse Report as spam Aug 25, 2014 at 9:24 AM
ANKER Team


Nous vous remercions pour votre commentaire, et nous sommes ravies de vous savoir satisfait de notre Chargeur de Bureau Anker 40W 5-Ports USB. Si vous avez des éventuelles questions sur ce produit, nous vous invitons à contacter notre Service Client.
Reply Report as spam Aug 25, 2014 at 11:30 PM
connect 5 devices with each drawing 2a?
hii wanna purchase this from amazon, just wanna know abit more on this product. sorry the thread is just too long to read.if 5 devices are connected to this charger with each device drawing 2a. what will happen?1. stop charging all devices?2. drop current output, so it will charge all 5 devices?3. only charge 4 devices? port 1-4? seems like there's no way to tell which port is charging except viewing on the device (under charging) power status? thx in advance
Replies(2) Collapse Report as spam Aug 23, 2014 at 12:01 AM
Jason Tan
The for info.
Reply Report as spam Aug 25, 2014 at 12:32 PM
ANKER Team


The amperage would be shared between all the ports so each port would output 1.6A.

This might be enough to continue charging some devices but it would be slower than if it was receiving 2A.
Reply Report as spam Aug 25, 2014 at 1:30 AM
Lost Another Port - 1 Left
Well, I'm down to 1 of 5. No resolution from NewEgg or Anker.
Replies(2) Collapse Report as spam Aug 22, 2014 at 12:16 PM
Sunil Mamtora
hi i am in the same situation except i have had 6 replacements which have all had the same problem. please can you send me a working one? i really like the product idea but it's no good if it doesn't work!
Reply Report as spam Aug 23, 2014 at 10:00 AM
ANKER Team


Sorry to hear this.

Please call our customer service line or get back in touch via email. We will help you by getting in contact with them ourselves.
Reply Report as spam Aug 25, 2014 at 12:30 AM
40w charger vs. 25w charger
Hi there,I would like to know what is the difference between 25w and 40w charger.  Obviously its the walt consumption, other than that whats the difference?  I have the 25w one and it has clear indication on each port that which port is for ipad, iphone or android.  But when I look at the 40w, it does not have this specific, does it mean it can be any port for any device?  but if there is no such indication on the 40w one, would there be any damage to the device if I plug in the iphone into ipad port?  How does this power IQ work to protect that?  If I already have a 25w, do you recommend me to have a 40w?
Replies(2) Collapse Report as spam Aug 22, 2014 at 2:37 AM
orthopaedicsurgeon
Your 40W charger has the PowerIQ feature wherein you can utilize any port regardless of the device being charged, the charger will be able to determine the appropriate power output for it. It is safe to charge your device utilizing any port on the 40W Charger. I would recommend getting the 40W charger if you have more power-hungry devices such as tablets and selected smartphones. I own both chargers but I use my 40W most of the time because of the PowerIQ convenience.
Reply Report as spam Aug 22, 2014 at 8:02 AM
ANKER Team


You've got the idea!

All the ports on the 40W charger are the same, they have Power IQ technology. This means that they can determine any device's optimum charge level and deliver it accordingly. None of the ports would damage a device.

If you're finding it annoying to have to find your specific port on the 25W charger, or you have to use devices in a port that isn't designed for them then we'd certainly advise upgrading to the 40W.
Reply Report as spam Aug 24, 2014 at 9:00 PM
Anker 40W 5-Port Charging at 1200mA max
Hi, when I charge my phone using original cable and original charger, when i meassure the charging current using Android App "Galaxy Charging Current" i get 1900mA and a really fast charge. When i meassure using original cable and "Anker® 40W 5-Port Family-Sized Desktop USB Wall Charger with PowerIQ™" i get only 1200mA in all ports. i tried this test with oirgianl cable and one of your cables, same result.I was specting 1900mA (close to the 2A the S4 uses for charging) instead i get only 1200mA.Please advice.
Replies(1) Collapse Report as spam Aug 21, 2014 at 5:42 AM
ANKER Team


It sounds like your charger may be playing up a little. Please give our customer service guys a shout at support@ianker.com and let them know. They'll get you back up and running in no time.
Reply Report as spam Aug 21, 2014 at 10:30 PM
Failed Product
The ports of my charger started failing. Down to only 2 working now. NewEgg and Anker unwilling to refund or even replace. Buyer beware......
Replies(2) Collapse Report as spam Aug 19, 2014 at 1:01 PM
ANKER Team


When NewEgg sell our products they are contractually obliged to offer an 18 month warranty. This is AnkerDirect's warranty but they are supposed to process it by proxy.

If you could give our customer service guys a shout at support@ianker.com and let them know then we'll be able to get in touch with NewEgg on your behalf and help get it sorted.
Reply Report as spam Aug 20, 2014 at 2:30 AM
Port-less
I appreciate the info, but I have already been in touch with support and they were not able to get it sorted. I'm down to a single port working now....
Reply Report as spam Aug 20, 2014 at 8:33 AM
Galaxy note 10.1 (not the 2014 edition)
Hi,I want to know if this charger would work with my galaxy note 10.1 first edition. I'm asking because sometimes with generic charger it doesn't work.Regards
Replies(1) Collapse Report as spam Aug 17, 2014 at 7:52 AM
ANKER Team


It'll work fine!
Reply Report as spam Aug 18, 2014 at 3:00 AM
Asus SL101
Will this work with the Asus Slider SL101
Replies(1) Collapse Report as spam Aug 17, 2014 at 4:12 AM
ANKER Team


It should work as long as the Asus's input requirements are lower than 5V/2.4A.
Reply Report as spam Aug 18, 2014 at 2:30 AM
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