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Anker 40W 5-Port Family-Sized Desktop USB Charger with PowerIQ™ Technology

Anker 40W 5-Port Family-Sized Desktop USB Charger with PowerIQ™ Technology

98AP9804A-BTA

Product Description

Off-the-charts power. PowerIQ technology. 5 ports. Charging re-created for our multi-device world.

Compatibility maximized.

Not all charging ports are created equal. Standard ports only charge Apple OR Android devices at full speed. But with PowerIQ™ technology, each port intelligently identifies your device and seeks to maximize its charging speed.

Off-the-charts power.

Say goodbye to using multiple adapters & outlets. Say hello to all-in-one charging convenience. With an industry-high 40W power output among 5 ports, charge any combination of phones, tablets or other USB-charged devices at full speed (up to 8A). Even charge a trove of 5 power-hungry tablets all at once.

Compact and cable-chaos free.

About the size of a deck of playing cards (3.6 x 2.3 x 1.0in), place on your workstation, nightstand, or even the entryway desk - creating the perfect charging hub for your gear or the family's.Or, take it traveling; the unibody construction withstands bumping when stowed in your bag.

Powerful yet safe.

Using top-grade microchips and built-in fail-safes, we can ensure you receive full power and also full safety. We incorporated a unique port-level circuit protection system that shuts it down in the event of overvoltage, overcurrent, overheating or short circuits.

For optimal use.

• Please use your device’s original cable or a third-party certified one (such as MFi).
• Compatible with all Apple and Android smartphones, tablets (including the Nexus 7) and other USB-charged devices. The iPod nano, iPod Classic, HP TouchPad, LG G2, Asus tablets and some GPS and Bluetooth devices are not supported.

Customer Reviews

RQ
  • great value, highly recommended
  • fantastic product. powers all devices equally, allows to organize all in one (I bought a charging station that hides cords, this simplifies things even more) still have 2 available ports to use.very happy with this product, Anker delivers quality stuff and this is no different. give it a try, either alone or with a "dock" to hide all the cords out of sight. Perfect for organizing all these messy cords we have to live with in a house divided between apple and Samsung products.
  • 2014-09-21

Joyce
  • 'Must have' accessory
  • Like many families we have multiple electronic devices from Apple, Microsoft and Android and more often than not, more than one are in need of charging. This charger works perfectly with all of them. I could not be more pleased. Only wish I'd found it a long time ago.
  • 2014-09-21

Fahad A.
  • Excellent!Verified PurchaseThis review is from: Anker® 40W 5-Port Family-Sized Desktop USB Charger with PowerIQ™ Technology for iPhone 5s 5c 5; iPad Air mini; Galaxy S5 S4; Note 3 2; the new HTC One (
  • Top notch product and a top notch customer service. Only suggestion is a provision to hang the charger to a wall.Customer service refunded me a partially defective product with ease.
  • 2014-09-21

cbailey3765
  • Finally cleaner up the mess of cords on my desk ...
  • Finally cleaner up the mess of cords on my desk. His allowed me to combine all my ipad, iPhone, eresder and other charging into one station. Works perfectly; I haven't noticed any problems with it at all. Aesthetically it is very clean looking, and feels solidly built. Had it for several months now, and will probably get one more for another spot in the house.
  • 2014-09-21

Jess J. Araujo, Jr
  • Great experienceVerified PurchaseThis review is from: Anker® 40W 5-Port Family-Sized Desktop USB Charger with PowerIQ™ Technology for iPhone 5s 5c 5; iPad Air mini; Galaxy S5 S4; Note 3 2; the new HTC
  • This charger has handled my family's needs well! Three ipads, a Galaxy s5 and an iPhone 5.
  • 2014-09-21
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Customer FAQ

Q1.  Which charging port should I use to charge my device?
Thanks to PowerIQ technology, each charging port can charge any device at full speed – there's no need to find a specific port.
Q2.  What if the Anker 5-port Wall Charger is not charging my device(s)?
A. Check to ensure that your device is USB-powered with an input current between 0 and 8A and a voltage input of 5V.
B. Check to ensure that the power cord is connected to an active wall outlet and also firmly connected to the Anker 5-port Wall Charger.
Q3.  How do I check my device’s input current and voltage?
Please refer to your device’s user manual, original OEM charging adapter, or contact the manufacturer to determine this information.
Q4.  What is the maximum ouput of one usb port?
5V 2.4A.
Q5.  My device charges at 1 Amp, will this charger’s 8 Amp output harm it?
No, the charger will only supply the maximum charge current allowed by your device up to 2.4 Amps from each port.
Q6.  What if the Anker 5-port Wall Charger charges my device(s) slowly?
A. Check to ensure that the cable you are using to charge is the original cable that came with your device.
B. Check to ensure that the total input current required by your devices is not higher than 8A if you charge several devices at the same time.
C. Please email us at support@ianker.com during your 18-month warranty if your device appears to be defective or you need further help.
Q7.  What kind of USB charging cables should I use with this charger?
To ensure complete safety and best performance, we strongly recommend
using your device's original cable or a third-party certified cable
(such as MFI).
Q8.  When the charger is plugged into an outlet but has no devices plugged in, will it consume power? What is the standby power consumption?
The charger will consume almost no power in this state. Its standby power consumption is rated at ≤0.5W.

Feel free to ask questions about this product here.
Your question will be posted on this page.
Anker Customer Support and the Anker user community will do their best to quickly answer your question.

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Latest Post

iPhone 6 and 6 compatibility?
I assume that this unit is compatible with the new iPhone 6 and 6 Plus, but thought it prudent to check before ordering. Does anyone know if there are any issues using this 40W charger with the newest iPhones?
Replies(1) Collapse Report as spam Sep 17, 2014 at 6:50 AM
ANKER Team


The charger will be compatible with the iPhone 6 and is already compatible with all other Apple phones and tablets.
Reply Report as spam Sep 17, 2014 at 7:30 PM
Ports not working
Dear Sirs,In UK all 5 ports work as expected, (240V power)  I am currently in US and only 3 of 5 ports work (110V power) the unresponsive ports are at each end the 3 central ones are delivering charge.Plesae adviseRegardsMartin
Replies(2) Collapse Report as spam Sep 15, 2014 at 11:33 AM
ANKER Team


Please give our customer service guys a shout at support@ianker.com, they'll be able to help you further.
Reply Report as spam Sep 15, 2014 at 8:30 PM
Bak Jae Un
Hi there It was purchased in the Amazon of old 40W5-Port, but there will be a way that you can get as 4-port is dead now?
Reply Report as spam Sep 17, 2014 at 7:42 PM
Anker 40W 5-Port Charger Problems
We have 10 of these chargers in our office and ports randomly stop working.  For example, the device is installed on a desk in a conference room.  After a couple of days, 3 of the ports stop working, while the other two work fine.  Anker has told me to unplug the charger for 15 minutes, then plug it back in; this seems to resolve this issue in most cases. However, this is frusterating as we have these installed for guests and workers to use, and when they randomly don't work they have to be unplugged for 15 minutes to get them working again.  Is this expected, or is there a fix for this issue?
Replies(1) Collapse Report as spam Sep 15, 2014 at 11:13 AM
ANKER Team


Sorry to hear you're having so many problems. There isn't a fix for the issue right now but it's our top priority to get this sorted.

It sounds like you're already talking to our customer service guys but if you let them know how much trouble the product is causing then they'll find a way to make it up to you.
Reply Report as spam Sep 15, 2014 at 8:30 PM
Power cord - what type is it?
Hi, Just wanted to make sure - type of power cord included with 'Anker 40W 5-Port Family-Sized Desktop USB Charger with PowerIQ™ Technology' depends on the amazon.[country]?i.e. if I'd buy it from Amazon US I'll get it with U.S. type power cord?I live in Poland, so I need an EU type of power cord - which if my assumption is correct, I could only get from Amazon DE, however I can't find 'Anker 5-Device Charging Station - Made for the Anker 40W 5-Port Desktop Charger' which I'd like to buy as well.Do I really need to buy those 2 items separately in 2 stores, and pay for the shipment twice? If I could buy them together, I'd get the shipment for free.. Regards,Mieszko
Replies(1) Collapse Report as spam Sep 15, 2014 at 7:49 AM
ANKER Team


Yes, if you buy the charger from Amazon DE then it'll come with a European style plug.

The charging station is actually only available in the USA at the moment, we're looking in to getting it available further afield but we don't have a time-frame for it yet.
Reply Report as spam Sep 15, 2014 at 11:30 PM
Charge of Anker 2nd Gen Astro 6400mAh
Can i charge my Anker 2nd Gen Astro 6400mAh External Battery Pack With my 40W 5-Port Family-Sized Desktop USB Charger? Or is better with my iPhone or iPad charger?
Replies(2) Collapse Report as spam Sep 14, 2014 at 10:43 PM
orthopaedicsurgeon
You can use your Anker 5-port charger to charge your external battery. You can also utilize your iPad's USB power adapter.
Reply Report as spam Sep 15, 2014 at 12:40 AM
ANKER Team


It'll work just fine with all of them!
Reply Report as spam Sep 15, 2014 at 3:30 AM
Faulty Port
Brought my charger in July this year and have used it extensively for the last few months. now I have a problem that one of the ports is not working. I see there has been an upgrade when was this? And what do I do now with a faulty product only a few months in to owning it?
Replies(1) Collapse Report as spam Sep 14, 2014 at 3:39 PM
ANKER Team


Sorry to hear you're having problems.

Please give our customer service guys a shout at support@ianker.com and they'll get it replaced ASAP.
Reply Report as spam Sep 14, 2014 at 9:00 PM
Questions/Feedback
I just received my Anker® 40W 5-Port Family-Sized Desktop USB Charger with PowerIQ™ Technology.  I was surprised that there was no instruction manual in the box.  I went online and found it and appparently I didn't miss anything by not getting one in the box.  However, I was trying to understand the lights on th efront when plugged in.  Are there just two lights, or is each port supposed to be lit?Also I was disappointed that my white unit came with a black power cord!  The picture above shows the white unit with a white power cord and the black unit with a black power cord.
Replies(3) Collapse Report as spam Sep 13, 2014 at 9:11 AM
salamify
I also have 10W 5-Port Charger in White color, but it doesn't come with any light. In fact, this charger has IQ feature which will give your devices the right amp in order to be chargerd.
Reply Report as spam Sep 14, 2014 at 4:22 PM
Carlos Garcia
My white unit came with white cable... that should be expected. Regarding the lights, I cannot find any on my unit... 
Reply Report as spam Sep 14, 2014 at 4:51 AM
ANKER Team


This is very unusual, no versions of our 5 port charger have LEDs on and all our cables and chargers are prepackaged and aren't reopened.

Could you please give our customer service guys a shout at support@ianker.com with photographs of exactly what you received and they'll be able to help you further.
Reply Report as spam Sep 14, 2014 at 9:00 PM
Anker 40W 5-Port Family-Sized
Finally, I received this amazing charger yesterday. In fact, this gorgeous charger helped me minimizing my charger outlets and limit it to only one device and now i can charge my multiple devices at the same time.
Replies(4) Collapse Report as spam Sep 11, 2014 at 5:24 PM
Justin Rohr
Glad to hear the 5 port charger is helping open up outlets for other needs. How many devices charge plugs did you need before then?
Reply Report as spam Sep 11, 2014 at 7:18 PM
ANKER Team


Excellent, glad to hear that we've simplified your situation!
Reply Report as spam Sep 11, 2014 at 8:00 PM
Stemcgoo
Welcome to the family!
Reply Report as spam Sep 12, 2014 at 12:54 AM
salamify
Quote From Justin Rohr:Before, i need to plug four chargers to charge my iphone, blackberry, samsung tablet and my 12000 mAH external battery, but now i only need to plug my 5 port charger which makes my life easier
Reply Report as spam Sep 14, 2014 at 4:18 PM
Less than 1A charge?
Can ι charge my plantronics voyager edge bluetooth headset? I think it needs less than 1Α..
Replies(2) Collapse Report as spam Sep 11, 2014 at 6:43 AM
orthopaedicsurgeon
Yes, since this device has PowerIQ, it will charge your bluetooth headset just fine.I use this model to charge my Jawbone bluetooth headset as well.
Reply Report as spam Sep 11, 2014 at 5:06 PM
ANKER Team


The charger can sometimes have issues with Bluetooth headsets purely because their power draw is so low. Without knowing the exact figures for the Voyager then we can't say for sure.

Feel free to give our customer service guys a shout at support@ianker.com and they'll be able to help you further.
Reply Report as spam Sep 11, 2014 at 8:00 PM

STW

Anker 5 port charger
I represent TTS group who are a major supplier to the education sector. (www.tts-group.co.uk)We are interested in the 5 port charger for our 2015 catalogue. Cab you please confirm MOQ and price?You can contact me on 44 (0)1623 726 820, or by email stephen.walls@tts-group.co.uk Best regardsSteve
Replies(1) Collapse Report as spam Sep 9, 2014 at 7:06 AM
ANKER Team


Please take a look at our wholesale page (there's a link at the bottom of this page) and that has all our info on as well as contact details for our dedicated wholesale team.
Reply Report as spam Sep 9, 2014 at 9:30 PM
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