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Anker 40W 5-Port Family-Sized Desktop USB Charger with PowerIQ™ Technology

Anker 40W 5-Port Family-Sized Desktop USB Charger with PowerIQ™ Technology

Product Description

Off-the-charts power. PowerIQ technology. 5 ports. Charging re-created for our multi-device world.

Compatibility maximized.

Not all charging ports are created equal. Standard ports only charge Apple OR Android devices at full speed. But with PowerIQ™ technology, each port intelligently identifies your device and seeks to maximize its charging speed.

Off-the-charts power.

Say goodbye to using multiple adapters & outlets. Say hello to all-in-one charging convenience. With an industry-high 40W power output among 5 ports, charge any combination of phones, tablets or other USB-charged devices at full speed (up to 8A). Even charge a trove of 5 power-hungry tablets all at once.

Compact and cable-chaos free.

About the size of a deck of playing cards (3.6 x 2.3 x 1.0in), place on your workstation, nightstand, or even the entryway desk - creating the perfect charging hub for your gear or the family's.Or, take it traveling; the unibody construction withstands bumping when stowed in your bag.

Powerful yet safe.

Using top-grade microchips and built-in fail-safes, we can ensure you receive full power and also full safety. We incorporated a unique port-level circuit protection system that shuts it down in the event of overvoltage, overcurrent, overheating or short circuits.

For optimal use.

• Please use your device’s original cable or a third-party certified one (such as MFi).
• Compatible with all Apple and Android smartphones, tablets (including the Nexus 7) and other USB-charged devices. The iPod nano, iPod Classic, HP TouchPad, LG G2, Asus tablets and some GPS and Bluetooth devices are not supported.

Customer Reviews

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Customer FAQ

Q1.  Which charging port should I use to charge my device?
Thanks to Power IQ technology, each charging port can charge any device at full speed - there's no need to
find a specific port.
Q2.  What kind of USB charging cables should I use with this charger?
To ensure complete safety and best performance, we strongly recommend using your device's original cable or a third-party certified cables (such as MFI).
Q3.  What should I do if certain port/ports fail to work?
A. Please unplug the power cord from the back of the charger and any USB cables from the ports on the front.
B. After 15 minutes plug the power cord back in and try a different USB cable in the non-working port to see if the problem has been resolved.
C. Please email us at support@ianker.com during your 18-month warranty if your device appears to be defective or you need further help.
Q4.   What if the Anker 5-Port Desktop Charger is not charging my device(s)?
A. Check to ensure that your device is USB-powered with a power input of 5V and between 0 and 2.4A.
B. Check to ensure that the power cord isn’t broken, is connected to an active wall outlet and also firmly connected to the Anker 5-Port Desktop
Charger .
C. Use a different usb cable to double check. If the issue is our wall charger, please feel free to email us at support@ianker.com to claim the 18 months warranty.
Q5.  What if the Anker 5-port Wall Charger charges my device(s) slowly?
A. Check to ensure that the cable you are using to charge is the original cable that came with your device.
B. Check to ensure that the total input current required by your devices is not higher than 8A.
C. Please email us at support@ianker.com during your 18-month warranty if your device appears to be defective or you need further help.
Q6.  Why are my Samsung Galaxy S5, S4 and Note 3 devices charging slightly slower from this charger than the original charger that came with my device?
The heightened sensitivity of these devices to voltage input may in some cases slow their charging speed.
Q7.  My device charges at 1 Amp, will this charger’s 8 Amp output harm it?
No, the charger will only supply the maximum charge current allowed by your device up to 2.4 Amps from each port. That is to say, if you use a 2.4A charger with a device drawing 1A, it will only draw 1A.
Q8.  How can I find the same power cord if I lost the original one that came with the 40W charger?
It is a standard C7 cord, they're easily available online.
Q9.  When the charger is plugged into an outlet but has no devices plugged in, will it consume power? What is the standby power consumption?
The charger will consume almost no power in this state. Its standby power consumption is rated at ≤0.5W.
Q10.  Can I use this charger in other counties?
Yes, this charger is compatible with 100-240V. However, the plug is designed for the country it was originally shipped to. You may need to buy a universal Outlet Plug Adapter .

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Latest Post

LG G3 supported on Anker 40W 5-Port?
Simple question as above- I am getting a slow charge on my G3, and when I put a USB inline amp/watt meter, I see the current draw starts at 1.4 Amps, then drops to approx 0.8 Amps after about 3 seconds-and stays there.Yet the offical charger works at 1.65 Amps. I am guessing the auto negotiation is not working properly between the Anker and the G3?Funny thing is, my "old"  25W Anker 5-port charger (without IQ tech), DOES pump out 1.3 Amps, when the G3 is plugged into the Android port?Can you confirm please?Thankscabs
Replies(2) Collapse Report as spam Nov 12, 2014 at 9:25 AM
ANKER Team
Can you advise that this happens with all the ports on the 40W charger? Have you tried with different cables too?

Please give our customer service guys a shout at support@ianker.com and they'll help you further.
Reply Report as spam Nov 12, 2014 at 9:00 PM
cabsandy
Hmmmm....I thought you WERE support??And yes, it happens on ALL ports, with various cables.So I can only assume that the Android negotionation is not working properly?stew
Reply Report as spam Nov 18, 2014 at 11:17 AM
Absolutely love it
I purchased this unit back in September and it's been working wonderfully since. I loved the set of cables and will definitely purchase some more 3ft cables from Anker soon. I'm an absolute Anker junkie and will trust their products blindly. Their customer service is top notch! If you have multiple devices at home, this unit is definitely for you!
Replies(2) Collapse Report as spam Nov 12, 2014 at 12:46 AM
ANKER Team
Thanks for the recommendation, we really appreciate it!
Reply Report as spam Nov 12, 2014 at 1:30 AM
gherardini
I love this charger, I use it to charge *everything* in my house.
Reply Report as spam Nov 12, 2014 at 9:30 AM
Reliability issues
I want to purchase one of these units, particularly to simplify life when travelling but there are so many reports of failed ports (leading to "countlless" replacements in your own words) that I doubt the wisdom of buying one. I don't want to go through the hassle of having to replace one or, even worse, ending up far from home with a charger that doesn't charge. Can you give me some comfort/confidence? What is the problem and when will reliable units be avilable (in the UK)?
Replies(6) Collapse Report as spam Nov 11, 2014 at 6:45 PM
ANKER Team
The latest version of the 5 port charger has no problem at all with dead ports. There is no stock remaining of the earlier versions which could occasionally experience dead ports so any purchases made through AnkerDirect will be the latest version.

We'd wholeheartedly recommend this charger to anyone.
Reply Report as spam Nov 11, 2014 at 9:00 PM
Stormaggedon
Hi Pauls! I personally own this device (the 5 port version) and it's FANTASTIC. I've only ever had to use 4 ports at once, but the results were amazing. Fully charges both me and my wife's Galaxy SIII's in under two hours. We have it next to the couch and absolutely love it. We purchased the one with the 5 USB cables (1 x 6ft, 1 x 3ft and 3 x 1ft). The cables are superb and I'm glad to see that Anker is now selling USB cables as well. Personally, my favorites are the 3ft cable and will definitely be purchasing more soon.Now, regarding reliability with Anker products. I own several of them and have purchased countless more as gifts. I had all three office laptos (Lenovo E520) fitted with Anker replacement batteries and we love them. Below you can see my Amazon order screenshots so that you know that I'm for real.  As you can see, I've become quite the Anker junkie, I'm going to have to start charging royalties! Now, out of all of these purchases, I had one fail on me, the Astro 6000mAh battery that I purchased in Februrary. But customer support was fantastic, I reported my issue on a Monday and had a brand new, working unit in my hands by Friday that same week. Not only did they send me a replacement in faith, they paid for the replacement shipping for my defective unit. You don't get that kind of customer service just anywhere. Keep in mind though, the only authorized retailer for Anker products is Amazon, so I'd recommend sticking with them for your purchases (make sure the seller is AnkerDirect, my first purchase of an Anker product was through a third party, luckily, I never needed customer service on it). I hope that my post helps you decide on trusting one of the best aftermarket accesory companies out there.  Cheers!
Reply Report as spam Nov 12, 2014 at 12:24 AM
Stormaggedon
For some reason the pictures didn't upload. Trying again here as separate posts for each group of items.
Reply Report as spam Nov 12, 2014 at 12:26 AM
Stormaggedon
Strange, pictures still not showing up. Anybody from Anker that can help with this? I uploaded 5 pictures in the first reply. 
Reply Report as spam Nov 12, 2014 at 12:27 AM
Stormaggedon
Trying again from different server
Reply Report as spam Nov 12, 2014 at 1:03 AM
AnkerMember431
Quote From Stormaggedon: Maybe it's the problem is happening due to Anker's website redesign. 
Reply Report as spam Nov 16, 2014 at 6:04 PM

KYC

3 ports failure
I recently purchased an Anker 40W 5-Port Family-Sized Desktop USB Charger with PowerIQ™ Technology from a retail store in my country (not a formal Anker shop).After 2 months of use, 3 of the USB ports no longer work correctly and do not charge my devices. This is unacceptable and terribly disappointing as I had expected better qualiy from Anker after researching on the Internet. When i contacted customer service, they declined my warranty claim citing that I did not purchase the product directly from them, and that their CRM system did not allow for a warranty exchange because of this, etc. To me, this is missing the point that a premium product such as the 5-Port Family-Sized Desktop USB Charger with PowerIQ™ Technology SHOULD NOT HAVE 60% OF ITS CAPACITY FAIL IN LESS THAN 2 MONTHS OF LIGHT USAGE. I only used it to charge two HPs and 1 tablet at any one time max, and 3 ports shorted out rapidly (less than two months). I would appreciate if Anker addressed this issue directly rather than looking for TECHNICAL POINTS UPON WHICH THEY CAN VOID AND DECLINE A WARRANTY CLAIM ON A CLEARLY DEFECTIVE PRODUCT. Anker can hide between all the T&Cs and disclaimers they have, but at the end of the day consumers only remember IF A PRODUCT WAS GOOD, and HOW A COMPANY TREATED US WHEN THEIR PRODUCT WENT TO THE CRAPPER.  Think big and act wisely, Anker. This is extremely disappointing.
Replies(7) Collapse Report as spam Nov 10, 2014 at 5:34 AM
gherardini
Before you get yourself too excited and disparage a company with a bunch of caps lock, send Anker's support an e-mail message to support@ianker.com, let them know what's going on, and let them show you how they stand behind their products. good luck.
Reply Report as spam Nov 10, 2014 at 10:39 AM
KYC
Do you think I did not do that? Read my post, did you miss the part where I wrote "When i contacted customer service, they declined my warranty claim citing that I did not purchase the product directly from them, and that their CRM system did not allow for a warranty exchange because of this, etc. ?I already emailed their support and escalated the issue to a supervisor. Their replies were the same.A) Quoting me the T&Cs of your warranty, i.e. hiding behind legalese.B) Hiding behind your resellers, and the resellers of your resellers, etc.C) Hiding behind the "constraints" of your CRM systems  
Reply Report as spam Nov 10, 2014 at 10:45 AM
gherardini
Yep, you're right, sorry. Once the caps lock started, i just skipped to the end.... But if you purchased it from outside of their reseller lines, which you said, how is Anker to know that what you have is a genuine Anker product? How do *you* know that you have a genuine Anker product? Maybe your experience with this charger is due to the less than genuine parts that some Chinese manufacturer is putting into a black plastic case and slapping Anker's name on because Anker stands for quality? Maybe... But you expect Anker to stand behind it. If you want protections for the items you buy, don't be cheap, try to save on the retail cost and buy from someone not selling you genuine merchandise.
Reply Report as spam Nov 10, 2014 at 11:15 AM
ANKER Team
We're sorry that you are so disappointed.

We would never attempt to hide behind our Ts & Cs and we would certainly never arbitrarily decline a replacement for one customer when we have already replaced countless others.

On this occasion we're currently in the process of discussing the problem and will be back in touch with you soon, we will do all we can to make it up to you.
Reply Report as spam Nov 11, 2014 at 3:49 AM
Stormaggedon
KYC, I feel your pain, but you need to understand that the red tape is there for a reason. Anker can't vouch for a reseller that doesn't honor their conditions. I can tell you right now that when my product failed I had a replacement in my hands within the same business week that I reported it. I stand behind this company all the way and hope that you will give them a second chance (and make any future purchases through Amazon). Did you speak to the person/company who sold you the product? If they were the original purchasers they could have made the return for you and you wouldn't have this issue. Good luck
Reply Report as spam Nov 12, 2014 at 12:52 AM
AnkerMember431
I hope we can get an update if anything happenes KYC.
Reply Report as spam Nov 16, 2014 at 6:07 PM
AnkerMember431
Happens*
Reply Report as spam Nov 16, 2014 at 6:08 PM
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