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Anker 40W 5-Port Family-Sized Desktop USB Charger

Anker 40W 5-Port Family-Sized Desktop USB Charger

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Product Description

Off-the-charts power. PowerIQ technology. 5 ports. Charging re-created for our multi-device world.

Detects your device. Delivers the fastest charge.

Exclusive to Anker, PowerIQ™ amp-adjustment technology intelligently identifies your device to deliver its fastest possible charge.

Incredibly Powerful

A family-sized 40 watts / 8 amps through five ports charges all your phones, tablets and other devices simultaneously.

UL Certified Safe

Built with industry grade materials and premium circuitry, this product meets the rigorous safety standards of Underwriters Laboratories.

Grab ‘n Go Ready

As small as a pack of cards, as light as a baseball and as easy to pack or pocket as your wallet.

For optimal use.

• Please use your device’s original cable or a third-party certified one (such as MFi).
• Compatible with all Apple and Android smartphones, tablets (including the Nexus 7) and other USB-charged devices. The iPod nano, iPod Classic, HP TouchPad, LG G2, Asus tablets and some GPS and Bluetooth devices are not supported.

Customer Reviews

Cas
  • A Charger for Your Everything
  • Charge your phone, charge your tablet. Get something like http://www.amazon.com/gp/product/B0099HP4OC and charge your DS.It even charges odd things like the UE Boom at full speed. That device shipped with its own secret-sauce usb fast-charger, and refused to pull more than 500mA from a 1A iPhone charger or 2.1A iPad charger. It happily chugs 2A from this.I don't even have enough USB charging gadgets to max out 40W. Everything mentioned above totals ~36W; it's fantastic for my needs, but it would be good to know what it does when capacity is exceeded -- not charge the last device, or charge everything slowly?
  • 2015-04-22

Nathan Lasche
  • Extremely useful for traveling
  • Works as expected. Extremely useful for traveling.
  • 2015-04-22

Ha Phan
  • Four Stars
  • Thanks!
  • 2015-04-22

Joshua Techman
  • Five Stars
  • Only wish this supported QuickCharge 2.0 9/12 V.
  • 2015-04-22

Hyung IL Woo
  • Four Stars
  • good
  • 2015-04-22
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Customer FAQ

Q1.  Which charging port should I use to charge my device?
Thanks to Power IQ technology, each charging port can charge any device at full speed - there's no need to
find a specific port.
Q2.  What kind of USB charging cables should I use with this charger?
To ensure complete safety and best performance, we strongly recommend using your device's original cable or a third-party certified cables (such as MFI).
Q3.  What should I do if certain port/ports fail to work?
A. Please unplug the power cord from the back of the charger and any USB cables from the ports on the front.
B. After 5 minutes plug the power cord back in and try a different USB cable in the non-working port to see if the problem has been resolved.
C. Please email us at support@ianker.com during your 18-month warranty if your device appears to be defective or you need further help.
Q4.   What if the Anker 5-Port Desktop Charger is not charging my device(s)?
A. Check to ensure that your device is USB-powered with a power input of 5V and between 0 and 2.4A.
B. Check to ensure that the power cord isn’t broken, is connected to an active wall outlet and also firmly connected to the Anker 5-Port Desktop
Charger .
C. Use a different usb cable to double check. If the issue is our wall charger, please feel free to email us at support@ianker.com to claim the 18 months warranty.
Q5.  What if the Anker 5-port Wall Charger charges my device(s) slowly?
A. Check to ensure that the cable you are using to charge is the original cable that came with your device.
B. Check to ensure that the total input current required by your devices is not higher than 8A.
C. Please email us at support@ianker.com during your 18-month warranty if your device appears to be defective or you need further help.
Q6.  Why are my Samsung Galaxy S5, S4 and Note 3 devices charging slightly slower from this charger than the original charger that came with my device?
The heightened sensitivity of these devices to voltage input may in some cases slow their charging speed.
Q7.  My device charges at 1 Amp, will this charger’s 8 Amp output harm it?
No, the charger will only supply the maximum charge current allowed by your device up to 2.4 Amps from each port. That is to say, if you use a 2.4A charger with a device drawing 1A, it will only draw 1A.
Q8.  How can I find the same power cord if I lost the original one that came with the 40W charger?
It is a standard C7 cord, they're easily available online.
Q9.  When the charger is plugged into an outlet but has no devices plugged in, will it consume power? What is the standby power consumption?
The charger will consume almost no power in this state. Its standby power consumption is rated at ≤0.5W.
Q10.  Can I use this charger in other counties?
Yes, this charger is compatible with 100-240V. However, the plug is designed for the country it was originally shipped to. You may need to buy a universal Outlet Plug Adapter .

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Your question will be posted on this page.
Anker Customer Support and the Anker user community will do their best to quickly answer your question.

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Latest Post

DOESNT WORK

Heard great things about this company. My bill came in and i wanted to spend some money on it for my tech. Bought it with high hopes, and it didnt work.  I tried different outlets, cords, devices, outputs and nothing. Very disapointed. Looks like im going to try out a new company Aukey.

Replies(3) Collapse Report as spam Apr 25, 2015 at 3:16 PM
TechToyWizard

"Didn't work" isn't a lot of help to us other forum users. Like what? They refused to xchange or refund it which they guarantee to do? They refused to fix or replace it under 18 month warranty? How can an Anker charger "not work" but you're 100% sure a brand that you took great pains to name will?

Reply Report as spam Apr 25, 2015 at 4:41 PM
Gabrielkbkim

please Contact Support@ianker.com they will give you replacement if you bought it in 18 month a go 

Reply Report as spam Apr 25, 2015 at 9:35 PM
TechToyWizard

Quote From Gabrielkbkim: or they will assist in helping work out any user issues

Reply Report as spam Apr 26, 2015 at 12:58 AM
USB 3.0

Will the 40w 5port model work with USB 3.0 or will the port/tablet short out?

Replies(3) Collapse Report as spam Apr 20, 2015 at 10:53 PM
Gabrielkbkim

i had galaxy s5 which charge using usb3.0 but anker gave me no problem during charge. 

it charged my phone fast 

Reply Report as spam Apr 20, 2015 at 11:18 PM
TechToyWizard

3.0 cables are backward compatible. You should be fine.

Reply Report as spam Apr 21, 2015 at 1:04 AM
ANKER Team
It'll work fine to devices which accept a USB 3.0 input but remember it's a charger only and not a hub.
Reply Report as spam Apr 22, 2015 at 12:30 AM
I pod?

hi will this work with an ipod nano 7th gen?

Replies(8) Collapse Report as spam Apr 9, 2015 at 9:43 AM
Gabrielkbkim

Quote From Jude Hoffmann: Because of the battery circut inside the device that apple have 

I would like you to recommend this to you for house uses 

I have 2x40W and 1x 25W. All over house

Reply Report as spam Apr 10, 2015 at 12:56 AM
TechToyWizard

Quote From Jude Hoffmann: it will charge most devices that use lightning cables

Reply Report as spam Apr 10, 2015 at 1:06 AM
TechToyWizard

Quote From Jude Hoffmann: Quote From Jude Hoffmann: that would be a question to ask Apple, not Anker. It's fairly certain it's down to something Apple did with these versions. Call (800) APL-CARE

Reply Report as spam Apr 10, 2015 at 1:10 AM
TechToyWizard

The iPod Nano and the iPod Classic just don't seem to work with Power IQ technology, we're fairly certain it's down to something Apple did with these versions.Be assured that the charger would never cause damage, the worst that could happen is the iPods wouldn't take a charge.

Reply Report as spam Apr 9, 2015 at 10:32 AM
Gabrielkbkim

You can plug it in but it does not charge fast 

 

Reply Report as spam Apr 9, 2015 at 11:13 AM
TechToyWizard

Quote From Gabrielkbkim: or maybe at all. The good news for Jude is that Anker has a generous return policy. If it's not what was expected, it can be returned no questions asked.

Reply Report as spam Apr 9, 2015 at 11:54 AM
Jude Hoffmann

why won't it charge a lightning cable?

Reply Report as spam Apr 9, 2015 at 3:57 PM
Jude Hoffmann

if it can charge a i phone 6 why can't it charge a ipod nano 7th gen they ues the same cord.

Reply Report as spam Apr 9, 2015 at 3:59 PM
What does this do?

Is this device - Anker 5-port desktop charger - merely a "port replicator"?  Does it do anything else?  I'm failing to see the value in this device.  Please advise.

Replies(4) Collapse Report as spam Apr 8, 2015 at 4:50 PM
TechToyWizard

This is not a port replicator, it is a USB charger. The value of this device is that it does the exact same job as the charger that came with your phone or tablet or (most) digital cameras or all kinds of other devices but instead of only charging one device it charges FIVE of them at one time. The value in buying the Anker one as opposed to some of the other multi-device chargers is that it smartly knows what you plug in, so you can mix Apple stuff with Sony stuff with Samsung stuff, etc and it does all the figuring out for you. It is a hugely popular item for families so everyone can use one charger plugged into only one outlet.

Reply Report as spam Apr 8, 2015 at 5:08 PM
Lasika

It's usb charger with 5 port so u no need to bring a lot of different charger when u are traveling or at home

Reply Report as spam Apr 8, 2015 at 7:15 PM
Gabrielkbkim

This is a usb charger 5 port. it is not repeiter or replicator

 

Reply Report as spam Apr 8, 2015 at 7:28 PM
MikeC

It's a charger

Reply Report as spam Apr 9, 2015 at 6:57 AM
Correction
Will it power an Electronic cigarette charger with input specs of 5 volts 500mA,or is that below this power IQ charger minimum output?
Replies(3) Collapse Report as spam Apr 8, 2015 at 5:37 AM
Gabrielkbkim

Power iq out put is minimum is 500MA  Maximum is 2.4A

Reply Report as spam Apr 8, 2015 at 2:37 PM
TechToyWizard

It sounds like you may be trying to charge something like a BT headset? There are limits to what this charger is compatible with. For personalized assistance why not drop a line to a tech at support@ianker.com

Reply Report as spam Apr 8, 2015 at 9:49 PM
ANKER Team
Electronic cigarettes will charge fine.
Reply Report as spam Apr 9, 2015 at 12:30 AM
Will this charge 5V 500mA usb devices?
Will this power IQ charger charge or power standard low current usb devices (5 Volts 500mA),or is that below the devices minimum output? For example and electronic cigarette charger with input specs of 5V 5000?
Replies(2) Collapse Report as spam Apr 8, 2015 at 5:33 AM
Gabrielkbkim

Next time if you need to make correction put it in the comment rather then making new post

Reply Report as spam Apr 8, 2015 at 2:35 PM
TechToyWizard

Just saw that I've addressed this in another post. If you have questions, let us know.

Reply Report as spam Apr 8, 2015 at 9:50 PM
Make one port stronger

I currently have your 4 port charger block that has the same limitation of 2.4 w per port.  I use it to charge my phones and Pixel, but even when the Pixel is the only device it takes a long time to charge it when off and will only keep the same level while using the Pixel.  Please put a 4 watt port on these.  I love my Anker 4 port it is perfect for traveling, but give me one strong port and I will buy another one.

Replies(3) Collapse Report as spam Apr 7, 2015 at 6:45 PM
Gabrielkbkim

WHi i am sorry you are having working with pixel 

What kind of pixel device are you taking about? 

Anker loves to get feedback so thanks for letting them know 

Reply Report as spam Apr 7, 2015 at 9:41 PM
Lasika

its important for you to know that every port is 2,4 A which is 5 Volt x 2,4 = 12 Watt, its not 2,4 Watt per port. if you just need 4watt its more than enough

Reply Report as spam Apr 8, 2015 at 12:38 AM
ANKER Team
Thanks for letting us know about your problem with the charger. How about you send us the model number of your device at support@ianker.com and we will look into this issue!
Reply Report as spam Apr 8, 2015 at 9:30 PM
Defective Anker wall charger

Hi, I purchased this Anker 40W 5-Port Family-Sized Desktop USB Charger plug in wall charger from newegg.com just a little over a month ago and one of the output stopped working all of a sudden. I'll like to apply for an exchange but the form specifies the sources only for Amazon. Just wondering how I can get this replaced with the warranty? Thank you.

JD

Replies(5) Collapse Report as spam Apr 7, 2015 at 12:48 PM
MikeC

Try contacting support@ianker.com and see what they say. You might have to go through "newegg" though.

Reply Report as spam Apr 7, 2015 at 3:02 PM
TechToyWizard

Another opportunity to remind the moderator to ask Anker for a definitive answer on this. People are posting that you can buy Anker at Newegg, Staples, Walmart, etc. but Anker's "official" warranty statement only specifies the Anker store at Amazon. It would be nice to have Anker clarify this.

Reply Report as spam Apr 7, 2015 at 3:28 PM
Gabrielkbkim

it sounds to be defective please contact Support@ianker.com to get it replaced 

Please send them print of your receipt from newegg

 

Reply Report as spam Apr 7, 2015 at 3:29 PM
Lasika

Try to put out all the cable for 5 minute then try again, If still not working contact Anker sipport 

Reply Report as spam Apr 7, 2015 at 9:03 PM
ANKER Team


Thank you for contacting us.

First of all, could we trouble you to take a screenshot of your order confirmation? Try to include your name, address, order number, products purchased and order date.

Could we trouble you to try some troubleshooting ideas first?

1. Please unplug the power cord from the back of the charger and any USB cables from the ports on the front.

2. After 5 minutes, plug the power cord back in and please make sure to try a different USB cable as well as a different device in the non-working port to see if the problem has been resolved.

If the issue is with our charger, we will be more than happy to arrange the return and cover the shipping cost for your defective charger and then we’ll provide a replacement or a refund right away.

Meanwhile, for internal product quality control, would you kindly let us know the serial number on the charger? The serial number consists of digits and characters in this format SN: 323DOW.

BTW, could you please update us your current shipping address?

Apologies again for the inconvenience and we look forward to your response.

Reference Ticket#392611 if contacting a CSR by phone.
Joanna
AnkerDirect Customer Support
1-800-988-7973
Mon-Fri 9am to 5pm(pst)

Think our Customer Service is top notch or needs improvement? Please share your thoughts by clicking here!

>ANKERTeam on 2015-04-07 11:00:01 wrote:
>>Dear Vaky.Hello!
>This message come from www.ianker.com ----User Interactions!
>sku: 71AN7105SS-BA
>Comment:
>Hi, I purchased this Anker 40W 5-Port Family-Sized Desktop USB Charger plug in wall charger from newegg.com just a little over a month ago and one of the output stopped working all of a sudden. I'll like to apply for an exchange but the form specifies the sources only for Amazon. Just wondering how I can get this replaced with the warranty? Thank you.
>JD  
Reply Report as spam Apr 8, 2015 at 4:30 AM
Works Fine In S.Korea

So i bought Two charger when it was on sale (Video Coming up soon)

I sent it one to my friend in korea 

And he said "This thing* Charges faster than samsung charger" *Anker charger

Also i hate that it only comes in US Plug 

I wish there was choices for EU plug

Oh well but I recommend this to every one of you 

Replies(6) Collapse Report as spam Apr 4, 2015 at 2:35 PM
TechToyWizard

Voltage is automatic, you can use a plug adapter

Reply Report as spam Apr 4, 2015 at 2:57 PM
TechToyWizard

I would hope it would do better than the OEM charger, it's a much more sophisticated product. And certainly more versatile as well.

Reply Report as spam Apr 4, 2015 at 3:04 PM
Gabrielkbkim

Quote From TechToyWizard: My Friend is really liking it and it is better than OEM charger

Reply Report as spam Apr 4, 2015 at 5:50 PM
TechToyWizard

Quote From Gabrielkbkim:  It is so cheering to know of your friend’s ecstasy

Reply Report as spam Apr 4, 2015 at 6:45 PM
Lasika

The plug is not a big issue, you can use adaptor

Reply Report as spam Apr 4, 2015 at 8:10 PM
ANKER Team
Thanks for sharing your thoughts! We offer the charger in the EU as well where it comes with the necessary EU plug.
Reply Report as spam Apr 6, 2015 at 3:30 AM
Older version

Is the 25-watt older version?

Replies(7) Collapse Report as spam Apr 2, 2015 at 3:10 PM
orthopaedicsurgeon

Yes, it is the old version. The old version does not have the PowerIQ feature. Exclusive to Anker, PowerIQ™ amp-adjustment technology intelligently identifies your device to deliver its fastest possible charge. - See more at: http://www.ianker.com/product/71AN7105SS-BA?comment=24833#comment-24833

Reply Report as spam Apr 2, 2015 at 3:16 PM
TechToyWizard

Quote From orthopaedicsurgeon: Sorry OS but I must clarify your answer. You are partially correct that at one time there was an original version however that has been discontinued. The 25-watt version being sold today is a current version and DOES have PowerIQ. It is similar in form and function to the other units in the Anker Desktop USB Charger family. Anker does not sell any multi-port chargers in this family of products that lacks the PowerIQ circuitry. The only difference between the current products is the number of ports, the wattage, and of course, the price.

Reply Report as spam Apr 2, 2015 at 3:34 PM
Gabrielkbkim

It is not older version

Reply Report as spam Apr 2, 2015 at 10:01 PM
gherardini

yes, but we're talking ooolllllldddddd version. Like first gen version, before PowerIQ, before 2.4A max per port. Old. this one is a lot better.

Reply Report as spam Apr 2, 2015 at 10:18 PM
TechToyWizard

Quote From gherardini: not sure where you were going with that g but to answer eboy's question, the 25W is a new and current version with PowerIQ. Its USB output is 5V / 5A (total)

Reply Report as spam Apr 3, 2015 at 1:08 AM
ANKER Team
The technology used in the 25W version is not older than the one we use in our 40W version.
Reply Report as spam Apr 6, 2015 at 1:30 AM
Jude Hoffmann

yes it is the old one.

Reply Report as spam Apr 8, 2015 at 1:06 PM
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