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Anker 40W 5-Port Family-Sized Desktop USB Charger

Anker 40W 5-Port Family-Sized Desktop USB Charger

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Product Description

Off-the-charts power. PowerIQ technology. 5 ports. Charging re-created for our multi-device world.

Detects your device. Delivers the fastest charge.

Exclusive to Anker, PowerIQ™ amp-adjustment technology intelligently identifies your device to deliver its fastest possible charge.

Incredibly Powerful

A family-sized 40 watts / 8 amps through five ports charges all your phones, tablets and other devices simultaneously.

UL Certified Safe

Built with industry grade materials and premium circuitry, this product meets the rigorous safety standards of Underwriters Laboratories.

Grab ‘n Go Ready

As small as a pack of cards, as light as a baseball and as easy to pack or pocket as your wallet.

For optimal use.

• Please use your device’s original cable or a third-party certified one (such as MFi).
• Compatible with all Apple and Android smartphones, tablets (including the Nexus 7) and other USB-charged devices. The iPod nano, iPod Classic, HP TouchPad, LG G2, Asus tablets and some GPS and Bluetooth devices are not supported.

Customer Reviews

Bret DeLashmutt
  • As good as a 5 port USB charger gets.
  • It does exactly what you want it to do. It's compact, the ports hold the USB cable snuggly, it doesn't get too hot, and it charges noticeably faster that my PC's USB port or the little generic brand 2 port charger I was using before (even when using 4 of the 5 ports at once). Even the packaging is perfect. A small simple cardstock box with minimal waste and no plastic. It even comes with an unobtrusive velcro cable tie attached.Anker has become my go-to company for this type of product.
  • 2015-08-26

georgia
  • Three Stars
  • sometimes all the plugs don't work
  • 2015-08-26

BoLinda
  • great charging system
  • Great system to have all the charging wires in one place
  • 2015-08-26

Michelle Pollock
  • Five Stars
  • We use this all the time!
  • 2015-08-24

Jared D Ladish
  • Love that it can charge up to 5 devices at ...
  • I don't travel without this!!! Love that it can charge up to 5 devices at once - and they can all be the higher power devices. Have recommended this to all of my friends who travel and never have enough outlets to charge all of their devices.
  • 2015-08-23
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Customer FAQ

Q1.  Which charging port should I use to charge my device?
Thanks to Power IQ technology, each charging port can charge any device at full speed - there's no need to
find a specific port.
Q2.  What kind of USB charging cables should I use with this charger?
To ensure complete safety and best performance, we strongly recommend using your device's original cable or a third-party certified cables (such as MFI).
Q3.  What should I do if certain port/ports fail to work?
A. Please unplug the power cord from the back of the charger and any USB cables from the ports on the front.
B. After 5 minutes plug the power cord back in and try a different USB cable in the non-working port to see if the problem has been resolved.
C. Please email us at support@ianker.com during your 18-month warranty if your device appears to be defective or you need further help.
Q4.   What if the Anker 5-Port Desktop Charger is not charging my device(s)?
A. Check to ensure that your device is USB-powered with a power input of 5V and between 0 and 2.4A.
B. Check to ensure that the power cord isn’t broken, is connected to an active wall outlet and also firmly connected to the Anker 5-Port Desktop
Charger .
C. Use a different usb cable to double check. If the issue is our wall charger, please feel free to email us at support@ianker.com to claim the 18 months warranty.
Q5.  What if the Anker 5-port Wall Charger charges my device(s) slowly?
A. Check to ensure that the cable you are using to charge is the original cable that came with your device.
B. Check to ensure that the total input current required by your devices is not higher than 8A.
C. Please email us at support@ianker.com during your 18-month warranty if your device appears to be defective or you need further help.
Q6.  Why are my Samsung Galaxy S5, S4 and Note 3 devices charging slightly slower from this charger than the original charger that came with my device?
The heightened sensitivity of these devices to voltage input may in some cases slow their charging speed.
Q7.  My device charges at 1 Amp, will this charger’s 8 Amp output harm it?
No, the charger will only supply the maximum charge current allowed by your device up to 2.4 Amps from each port. That is to say, if you use a 2.4A charger with a device drawing 1A, it will only draw 1A.
Q8.  How can I find the same power cord if I lost the original one that came with the 40W charger?
It is a standard C7 cord, they're easily available online.
Q9.  When the charger is plugged into an outlet but has no devices plugged in, will it consume power? What is the standby power consumption?
The charger will consume almost no power in this state. Its standby power consumption is rated at ≤0.5W.
Q10.  Can I use this charger in other counties?
Yes, this charger is compatible with 100-240V. However, the plug is designed for the country it was originally shipped to. You may need to buy a universal Outlet Plug Adapter .

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Latest Post

Only 2 of my 5 ports work

I received the Anker 40W 5-Port Family-Sized Desktop USB Charger for christmas this past year.  Up until this morning, I loved it.  This morning, I packed it up to travel with and tried to plug it in multiple outlets, including the one at my hotel just now and only 2 of the charging ports work.  Can you help? 

Replies(5) Collapse Report as spam Aug 18, 2015 at 9:50 PM
Henry Gomez

If the product is defective, the 18 month warranty will cover it. Anker is good about standing behind what they sell. 

Reply Report as spam Aug 19, 2015 at 1:56 AM
David Torbett

Also, try unplugging all cables fully, and unplugging the unti from the power for a couple of minutes and plug everything back in. Sometimes the individual ports safety trip kicks in and this resets it.

Reply Report as spam Aug 19, 2015 at 3:27 AM
gherardini

Contact Anker support directly at support@ianker.com . They will initiate a trouble ticket and get you sorted immediately.

Reply Report as spam Aug 19, 2015 at 5:43 PM
ANKER Team
Try unplugging your charger for 5 minutes. If your ports still aren't working, please contact our customer service at support@ianker.com.
Reply Report as spam Aug 20, 2015 at 2:00 AM
Tony A.

I had a defective charger. I supplied Anker with the serial number and they shipped me a new one. THe new one has been working for 5 months now with no issues. Plus you have the 18 months warranty.

Reply Report as spam Aug 22, 2015 at 9:11 PM
this is an awesome product

Love this charger. I have purchased a total of 5 of them to date and all are working well.

Replies(2) Collapse Report as spam Jul 28, 2015 at 11:23 PM
Gabrielkbkim

thanks for the bulk orderd

Reply Report as spam Aug 2, 2015 at 9:27 AM
ANKER Team
Thanks for sharing! We hope our chargers are helping to make your life a little easier.
Reply Report as spam Aug 6, 2015 at 4:00 AM
Fast charging Samsung Note4

I have this charger and used it for two years to charge my Samsung Note 3, and it did fast charge. I hooked it up to my new Samsung Note 4 and it doesn't fast charge. In fact, it was quite slow incomparison to the Samsung fast charger that was supplied with the phone. Why doesn't it work on the Note 4????

Replies(2) Collapse Report as spam Jul 27, 2015 at 4:53 PM
Gabrielkbkim

Note 4 has Quick Charge 2.0 which is not same to anker POwer IQ 

Quick charge outputs 12V 

but anker Power IQ outputs 5V2.4Amp 

 

Reply Report as spam Jul 29, 2015 at 7:02 AM
ANKER Team
Thanks Gabrielkbkim, that's correct!
Reply Report as spam Aug 6, 2015 at 3:00 AM
Anker usb charger no longer working

Hi

I ordered this through amazon and its been great. However none of the ports are working any more - maybe something to do with charging my nexus 4 but nothing works any more.

Id like a replacemet please as its still under warranty.

Thanks

David

 

402-7511336-6630730

Replies(3) Collapse Report as spam Jul 22, 2015 at 2:26 PM
Davidson Blanchard

Hello - Sorry to hear about the failure on your desktop charger - as an Anker user, I know how dependent I get on these chargers! 

You will want to contact Anker directly for the best support - these forums provide great commuity support, but do not file claims.

Anker Support can be reached through these simple ways:

Visit: http://www.ianker.com/support

Email: support@ianker.com

Call 1-800-988-7973 (in US, M-F; 9-5pm PST)

Anker has an incredible support team and a great 18 month warranty - they will get you going again!

 

Reply Report as spam Jul 22, 2015 at 11:27 PM
ANKER Team
Sorry to hear about this! Try unplugging all the cables, including the power cable then leave the charger for 5 minutes. Plug it back in and give it another go.
If the problem persists, our service team is ready to help: support@ianker.com
Reply Report as spam Jul 26, 2015 at 11:00 PM
Gabrielkbkim

Please contact SUPPORT@IANKER.com 

 

Reply Report as spam Jul 29, 2015 at 6:55 AM
Warranty

I purchased a 5 port 40w usb charger and for some reason one of the ports stopped working.. is there a reset or warranty?? 

Replies(4) Collapse Report as spam Jul 13, 2015 at 8:51 AM
MikeC

Contact SUPPORT@IANKER.COM for warranty information.

Reply Report as spam Jul 13, 2015 at 9:52 AM
Gabrielkbkim

Quote From MikeC:caps Comon! calm with CAPS 

Please disconnect the power and wait for 10 sec and replug it in 

It will work and make sure that wall has power

If it does not work please contact support@ianker.com 

Reply Report as spam Jul 14, 2015 at 11:49 AM
ANKER Team
Try unplugging all the cables, including the power cable then leave the charger for 5 minutes. Plug it back in and give it another go.
If this doesn't work then give our customer service team a shout at support@ianker.com, they'll be ready to help further.
Reply Report as spam Jul 15, 2015 at 2:30 AM
Lasika

shout at Anker Support :

contact support@ianker.com

Reply Report as spam Jul 16, 2015 at 6:17 AM
Samsung tab pro and tab4
Is this charger approved by Samsung for these devices
Replies(3) Collapse Report as spam Jun 22, 2015 at 2:41 PM
Gabrielkbkim

yes they are and it works really good 

But i recommend Power Port 5 from anker. they are newer 

Reply Report as spam Jun 22, 2015 at 7:51 PM
ANKER Team
Our chargers are FCC- and CE-certified, you can use them without worries.
Reply Report as spam Jun 24, 2015 at 2:30 AM
Jon Preston

The anker was great at fast charging my Note 3, but does not fast charge my new Note 4.

Reply Report as spam Jul 27, 2015 at 4:54 PM
Good

It's so cool! I like it very very very much!

 

Replies(1) Collapse Report as spam Jun 17, 2015 at 5:07 AM
Gabrielkbkim

Thanks for the review Welcome to Anker Community 

Reply Report as spam Jun 17, 2015 at 7:53 PM

g30

slow charging for samsung note 10.1

Does anyone have slow charging issue with charging samsung note 10.1, with an input of 2.1A. If i use the samsung wall charger, it would give me around 1.7A but when i use the anker charger it only provide 1.2A. Same for my powerbank too.

For the cable, i use the one that came with the samsung note

Replies(2) Collapse Report as spam Jun 4, 2015 at 12:21 AM
ANKER Team
Sorry to hear that you seem to have issues using the charger. Could you please try a different cable? If that does not work out, let our friendly service team know (support@ianker.com) and they will try to find a solution right away.
Reply Report as spam Jun 5, 2015 at 1:00 AM
Gabrielkbkim

anker is suppose to suppy 2.4 Amp 

How did you find out it was 1.2Amp? did you use app for it?

Reply Report as spam Jun 5, 2015 at 10:44 AM
Lost my power cord!

Is it possible to purchase a replacement power cord for this device?

Anker 40W 5-Port Family-Sized Desktop USB Charger
Replies(2) Collapse Report as spam May 20, 2015 at 9:36 AM
Gabrielkbkim

you can buy it anywhere from amazon just search for 2 prong Ac cable

or if you want contact Support@ianker.com for replacement

Reply Report as spam May 20, 2015 at 4:03 PM
Lasika

its easy to find, search on electric shop on your country they are widely available. where do you live ??

 

Reply Report as spam May 22, 2015 at 5:02 AM
Good quality, good thing....

I have gone through two 4 port wall chargers before i bought the Anker 5 port.  Amazing difference in quality and operation.  Charges fully all my devices simultaneously -- iPad, Note 4, S5 and Nikon camera.

Now buying a battery charger as with the GPS and all the movies we record, we need additional power.

 

Replies(5) Collapse Report as spam Apr 28, 2015 at 1:07 PM
TechToyWizard

Good comments. It's funny how only a couple of years ago none of us ever thought we would need something like this.

Reply Report as spam Apr 29, 2015 at 1:14 AM
ANKER Team
Glad to hear the 5 port charger is an improvement for you!
Reply Report as spam Apr 29, 2015 at 2:00 AM
Gabrielkbkim

Anger makes top quality item's only 

Reply Report as spam Apr 29, 2015 at 8:29 AM
Gabrielkbkim

Quote From Gabrielkbkim: IPad screw you I said anker not anger

Reply Report as spam Apr 29, 2015 at 8:30 AM
TechToyWizard

Quote From Gabrielkbkim: no reason to have anger when you mean anker, right?

Reply Report as spam Apr 30, 2015 at 1:13 AM
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