Your Position: Home > Power > Portable Chargers > External Batteries > 2nd Gen Astro Pro >

Anker 2nd Gen Astro Pro 15000mAh Triple-Port External Battery

Anker 2nd Gen Astro Pro 15000mAh Triple-Port External Battery

Product Description

Tablet & phone compatibility? Universal max-speed charging? Power-packed & portable? The reinvented Astro Pro has it all.

Compatibility maximized.

Not all charging ports are created equal. Standard ports only communicate effectively with particular devices, like Apple OR Android, often limiting their recharge rate. But with PowerIQ™ technology, each port intelligently identifies your device to speak its unique charging language. So plug in any brand or model and enjoy compatibility that doesn’t limit your charging speed.

Up your power.

15000mAh of power keep you and your gear going, and going - and going. Add 700% more battery life to an iPhone, 400% to your large-capacity phone (like a Galaxy S4), or 100-200% to your tablet (depending on its battery capacity) - all away from an outlet. What's more, the added energy efficiency gives you 10% more usable power than the previous generation and many standard alternatives.

Brilliant display.

Interacting with the all-new aluminum-cased beauty couldn't be easier. The LCD simplifies everything - displaying the remaining power (with precision down to the percent), output, input and voltage selection.

For optimal use.

• Please use your device’s original cable or a third-party certified one (such as MFi).
• Compatible with all Apple and Android smartphones, tablets (including the Nexus 7) and other USB-charged devices. The iPod nano, iPod Classic, HP TouchPad, LG G2, Asus tablets and some GPS and Bluetooth devices are not supported.

Customer FAQ

Q1.  Can I use a different USB cable rather than the cable that comes with the 2nd Gen Astro Pro 15000mAh external battery?
Yes, you can use other cables. However, to ensure compatibility and best performance, we strongly recommend using your device’s original cable, a third-party certified cable (such as MFI) or the included cable.
Q2.  How long will the 2nd Gen Astro Pro 15000mAh external battery be fully charged?
It takes around 4-5 hours to fully charge the battery with the included AC adapter.
Q3.  What devices are compatible with the 2nd Gen Astro Pro 15000mAh external battery?
The battery is compatible with Android, Apple and almost all other devices charged via USB as well as devices that accept DC power up to 12V/1.5A. It has a maximum output of 4.0A shared between the ports with the USB ports able to deliver the full 4.0A.
Q4.  Does the 2nd Gen Astro Pro 15000mAh external battery work with the new iPhone 6 and iPhone 6 Plus?
Yes, but the Apple cable is not included. Please use your device's original cable.
Q5.  Will the supplied Micro USB v2.0 cable compatible with the Micro USB v3.0 devices, such as Samsung Galaxy S5/Note2/Note3?
Yes, take a close look at the port and you will see the port is divided, insert the none Micro-USB 3.0 plug to the appropriate side and it will work fine.
Q6.  What's the output efficiency of the 2nd Gen Astro Pro 15000mAh external battery?
The efficiency of this battery is around 70%-80%. The internal circuit board is 92% efficient, accounting for power lost through circuit heat and voltage conversion, which is up to 5% above the industry average. Energy is also lost within the charging cable and the device being charged (approximately 15-20%). Additionally, the efficiency can be affected by the cable length and the age of the device being charged.
Q7.  Can the 2nd Gen Astro Pro 15000mAh external battery charge other devices while it is being charged?
Yes.
Q8.  My device charges at 1 Amp, will the 2nd Gen Astro Pro 15000mAh external battery’s 4 Amp output harm it?
No, the external battery will only supply the maximum charge current allowed by your device.
Q9.  Can the 2nd Gen Astro Pro 15000mAh external battery charge multiple devices simultaneously?
Yes, it can charge three devices simultaneously. But please note that when using 3 output ports simultaneously, the total output current will not exceed 4A.
Q10.  What does the LCD screen indicate when the 2nd Gen Astro Pro 15000mAh external battery is charging itself or other devices?
When the battery is charging your devices, the LCD display will display the battery's capacity throughout the charging process and it will automatically shut off when all the connected devices are charged or cease to draw a current.
When the battery is being charged, the LCD display will display the battery's capacity throughout the charging process and remain lit after fully charging.
Q11.  How long will the charge in the 2nd Gen Astro Pro 15000mAh external battery last without being used?
Generally, the 2nd Gen Astro Pro 15000mAh external battery's static power consumption is lower than 100uA, which will take between 3.5 and 20 years to drain the battery completely.
However, the chemicals within the li-ion battery will gradually become less active over prolonged periods without use. Most will die in 2 years of inactivity. To extend your battery's life, please discharge and recharge it at least once every 4 months.
Q12.  What voltage setting should I select to charge my phone or other USB-charged device?
All USB ports have an output of 5V so you don't need to select the voltage for charging USB devices. The voltage selector is for the DC output port.
Q13.  Can the 2nd Gen Astro Pro 15000mAh external battery be used for international travel?
Yes. However, you may need to use an adapter to allow the AC charger to go into the sockets of the country you're in.
Q14.  Can the 2nd Gen Astro Pro 15000mAh external battery be taken on board airplanes?
Yes, all Anker external batteries including the 2nd Gen Astro Pro 15000mAh external battery can legally and safely be taken on board airplanes. Here are the relevant requirements:
Quoted from Federal transportation security rules (Effective January 1, 2008):

Lithium ion batteries (a.k.a.: rechargeable lithium, lithium polymer, LIPO, secondary lithium).
-Passengers may carry consumer-sized lithium ion batteries [no more than 8 grams of equivalent lithium content or 100 watt hours (wh) per battery]. This size covers AA, AAA, 9-volt, cell phone, PDA, camera, camcorder, Gameboy, and standard laptop computer batteries.
-Passengers can also bring two (2) larger lithium ion batteries (more than 8 grams, up to 25 grams of equivalent lithium content per battery) in their carry-on. This size covers larger extended-life laptop batteries. Most consumer lithium ion batteries are below this size.

Anker's largest external battery is currently the Anker Pro2 20000mAh (74 wh) which is lower than the above 100 wh limit.
Q15.  What should I do if the 2nd Gen Astro Pro 15000mAh external battery can not be charged?
a. Check that the AC adapter is connected securely.
b. Try a different power adapter (12V/2A,size:5.5*2.1mm) with the battery if possible.
c. Please email us at support@ianker.com duiring your 18-month warranty period if the provided acessories or the external battery have problems.
Q16.  What should I do if the 2nd Gen Astro Pro 15000mAh external battery can not charge other devices?
Please try a different charging cable between the Astro and your device. Email us at support@ianker.com during your 18-month warranty period if this doesn't fix the issue.

You may also like

Feel free to ask questions about this product here.
Your question will be posted on this page.
Anker Customer Support and the Anker user community will do their best to quickly answer your question.

Title:*

Comment:*

Please enter the verification code - humans only!*

  

Latest Post

Karen Colbert
I recently purchased the Anker Astro Pro Series 1500 watt but have lost the wall charger for the external device.  I need to replace the 100-240AC cord but cannot find one on this site or any other site.  Any help would be appreciated
Replies(2) Collapse Report as spam Dec 5, 2014 at 6:38 PM
gherardini
send a message to their support e-mail: support@ianker.com . they should be able to get you taken care of. good luck!
Reply Report as spam Dec 5, 2014 at 6:59 PM
ANKER Team
Our customer service guys will be able to help further at support@ianker.com.

The charger you need is 12V/2A with a 5.5*2.1mm barrel plug output.
Reply Report as spam Dec 8, 2014 at 1:30 AM
Auto Off
It seems my charger does not automatically turn off once the device is fully charged. This doesn't seem correct - please can you assist?Thanks..
Replies(3) Collapse Report as spam Dec 5, 2014 at 8:34 AM
gherardini
I believe that is a device configuration, not a battery one. The battery will keep giving electrons as long as they are asked for. If the device does not turn off it's charging sequence once it has reached a full charge, the battery will keep going. The battery will shut off once it detects that whatever it is attached to is no longer drawing power.
Reply Report as spam Dec 5, 2014 at 11:18 AM
ANKER Team
gherardini is basically correct on this!

It'll depend on what device you're charging and other variables. Please give our customer service guys a shout at support@ianker.com and they'll be able to help you further.
Reply Report as spam Dec 7, 2014 at 10:30 PM
Russell Yong
Thanks for the responses. It's the case on my HTC One and iPad 3. Haven't tested on any other devices. I'll contact the support guys and see what they have to say..
Reply Report as spam Dec 8, 2014 at 12:28 PM
Australian/New Zealand adaptor plug
While in the UK I bought an Anker 2nd Gen Astro Pro 15000 MaH external battery to use in Europe while traveling. Absolutely brilliant purchase! However I return to New Zealand soon and would like to replace the UK removable power plug in the charger unit with an Australian/New Zealand one. How and where can I buy one of these! Thanks.  
Replies(1) Collapse Report as spam Dec 2, 2014 at 5:27 PM
ANKER Team
We don't actually sell our own but don't worry, it's not proprietary.

You just need a 12V/2A output charger with a 5.5*2.1mm output plug, they're not too difficult to find.
Reply Report as spam Dec 3, 2014 at 4:30 AM
Suitablility for use in Australia
Hi, I just bought a new iphone 6 and am very interested in the Anker 2nd Gen Astro Pro 15000mAh unit and wanted to confirm that it is suitable for use with my phone. Also, what type of input fitting is on the battery pack, as I would need to find a suiable charger for use in Australia or do you have a universal charger available?Kind regardsAlan
Replies(4) Collapse Report as spam Nov 25, 2014 at 11:23 AM
AnkerMember431
It will work just fine with your iPhone. I am pretty sure it is DC input, and so you can use a travel adapter to make it work in Australia. 
Reply Report as spam Nov 25, 2014 at 1:41 PM
TechToyWizard
Fortunately that is one thing that has become universal. It will work perfectly with your phone but please be aware that it does NOT come with a Lightning cable or adapter. You can use the OEM cable or get one from Anker. I did extensive testing of the Anker Lightning cable for a publication and it is at lease equal to Apple's own cable, for a much lower price.
Reply Report as spam Nov 25, 2014 at 8:41 PM
ANKER Team
Yes, it'll work wonderfully with your iPhone 6.

The only chargers we have for the Pro 15,000 are UK, Europe and the US. Sorry that we don't have an Australian version.

Perhaps one of our external batteries that can be charged via a wall charger (that you'd use for a tablet or smartphone) would be preferable? Almost all our other batteries are charged in this way.
Reply Report as spam Nov 25, 2014 at 9:30 PM
TechToyWizard
Anker Team - are you supporting your sales through eBay?
Reply Report as spam Nov 26, 2014 at 1:54 AM
Replacement 100-240V charger?
Just wondering. For new units with a faulty charger, will there be a replacement? :)
Replies(3) Collapse Report as spam Nov 22, 2014 at 10:07 AM
AnkerMember431
Contact support@ianker.com and they can help you.
Reply Report as spam Nov 22, 2014 at 6:57 PM
ANKER Team
If anything that we supply is defective then we'll certainly replace it or refund it.

If you're having problems with your charger then give our customer service guys a shout at support@ianker.com.
Reply Report as spam Nov 23, 2014 at 9:00 PM
Leo Koo
Thanks, it is actually brand new in the box. We received it from our local distributor, but was told that the charger cannot be replaced :( however, we haven't even used the item.
Reply Report as spam Nov 27, 2014 at 5:10 PM
15000 model not available in Germany?
1. Is there a reason why the 15000mAh model is not avaialble in Germany? I've been waiting for quite a while, but it is never stocked up.2. I just noticed the 2nd Gen versions are on sale. Is a 3rd Gen version coming avaialble soon? If so, could you point me to specs, so I can see if it's worth waiting or not?
Replies(4) Collapse Report as spam Nov 17, 2014 at 3:18 AM
gherardini
Did you ever see if you could find one on the EuroZone ebay sites? Interested what the supply looked like.
Reply Report as spam Dec 2, 2014 at 5:56 PM
ANKER Team


Unfortunately we don't have any plans to restock the 15,000 version of the 2nd Gen Pro.

We don't have any concrete info on a 3rd Gen Pro series but it's a pretty safe bet that one is coming!
Reply Report as spam Nov 17, 2014 at 4:30 AM
AnkerMember431
Try looking on eBay, sometimes you can find it there. 
Reply Report as spam Nov 22, 2014 at 8:24 PM
gherardini
Usually you can find most of Anker's items on various EuroZone ebay websites if you cannot find them at an authorized retailer.
Reply Report as spam Nov 25, 2014 at 11:40 AM
ANKER Astro Pro Triple Port
Can the Astro Pro be used to charge a Plantronics Voyager Legend Bluetooth headst? If so, am I correct in assuming no problem charging it at the same time as my iPad and iPhone?Thank you.
Replies(5) Collapse Report as spam Nov 15, 2014 at 3:37 PM
gherardini
It will charge all of them simultaneously with no problems.
Reply Report as spam Nov 15, 2014 at 6:15 PM
agm66212
Quote From gherardini:Thank you
Reply Report as spam Nov 15, 2014 at 9:04 PM
AnkerMember431
It'll work just fine.
Reply Report as spam Nov 16, 2014 at 5:46 PM
gherardini
No problem! Enjoy it! It just gives you reason to want to buy more Anker stuff.
Reply Report as spam Nov 16, 2014 at 8:21 AM
ANKER Team
The only foreseeable issue with the headset would be a low power draw. Please make sure that when it charges it draws at least 0.05A. If the draw is lower than that then the Astro may not detect a device that needs charging and so would shut off.

But yes, it would work fine at the same time as the iPad and iPhone.
Reply Report as spam Nov 16, 2014 at 9:00 PM
account manager
can i use input 5v=2mah. for charge anker power bank15000 mah ?
Replies(1) Collapse Report as spam Nov 11, 2014 at 6:26 AM
ANKER Team
Unfortunately not.

You'll need a 12V/2A output to charge the 2nd Gen Pros.
Reply Report as spam Nov 11, 2014 at 8:30 PM
Charge Cycle
How many charge cycles does the Anker® 2nd Gen Astro Pro 15000mAh Triple Port Portable Charger battery pack have?
Replies(2) Collapse Report as spam Nov 10, 2014 at 9:42 AM
gherardini
Typical tested is 500 cycles. Will you get more than that? Likley, but battery life between charges will decrease.
Reply Report as spam Nov 10, 2014 at 9:58 AM
ANKER Team
At least 500!
Reply Report as spam Nov 11, 2014 at 3:49 AM
Solar Charging
Can I charge this device with a 12V - 26W solar panel?At present I use my solar panel to power a car-style 2.1A USB charger which in turn charges a 14KMah battery. However if the voltage changes (e.g. the sun is behind the clouds for a while) I have to re-insert the USB cable on the battery before charging resumes.Will this device trickle charge (take in any power it can get) or does it strictly require a constant 12V - 2A input?I'm sure the connector will fit and my solar panel is powerful enough.Best wishes
Replies(1) Collapse Report as spam Oct 26, 2014 at 1:00 AM
ANKER Team
It should work fine as long as the voltage/current is at least 12V/2A.

We can't vouch for speed of charging or stability if the power is below this level.
Reply Report as spam Nov 11, 2014 at 3:49 AM
<< < 1 2 3 4 > >>


Back To Top


Submit your email address here to subscribe the latest information regularly about our promotion activities and new products.





Thanks for taking the time to visit our site. If you have general questions and suggestions, we’d love to hear from you through the form below.
For more specific inquiries relating to customer service, wholesale, or media requests, feel free to visit our contact us page.

FIRST NAME

LAST NAME

YOUR COUNTRY*

E-MAIL*

TELEPHONE

COMMENT *