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Anker 2nd Gen Astro E3 10000mAh External Battery

Anker 2nd Gen Astro E3 10000mAh External Battery

60W wall charger - product

Product Description

The next generation Astro E3. Refined to power the mobile, connected life even better.

Compatibility maximized.

Not all charging ports are created equal. Standard ports only communicate effectively with particular devices, like Apple OR Android, often limiting their recharge rate. But with PowerIQ™ technology, each port intelligently identifies your device to speak its unique charging language. So plug in any brand or model and enjoy compatibility that doesn’t limit your charging speed.

Grab-n-go ready.

With the importance of staying connected ever increasing, eliminate low-battery fear with the grab-n-go Astro E3. Power your iPhone 4+ times, a large-capacity phone like the Galaxy S4 more than twice, or a tablet once (depending on your model).

Simple, reliable power.

Designed to be functional and efficient - nothing else. At 0.59in thin, the E3 comes ready to serve as an unobtrusive, lightweight solution to your daily power needs. And, increasing the new Astro E3's recharge rate from 1.5A to 2A, we've reduced the recharge time 25% to just 6 hours (with a 2A adapter).

For optimal use.

• Please use your device’s original cable or a third-party certified one (such as MFi).
• Compatible with all Apple and Android smartphones, tablets (including the Nexus 7) and other USB-charged devices. The iPod nano, iPod Classic, HP TouchPad, LG G2, Asus tablets and some GPS and Bluetooth devices are not supported.

Customer Reviews

Jordan Martin
  • Five Stars
  • Great product!
  • 2015-04-20

Elizabeth
  • Amazing product for international travelers
  • Amazing! I took this on my trip to asia and it recharged both my phones, camera quickly. really happy I purchased this!
  • 2015-04-20

Yu
  • Chrage it up and stash it for months. Just in case.
  • Eight months I've left this in my car just as an emergency. I just pulled it out yesterday, needed it for the first time. It still holds a full charge. Really great "Oh Crap! My battery just died" saviour.
  • 2015-04-20

HARBI
  • Four Stars
  • Nice service but product takes 4 star only
  • 2015-04-19

CarWillet
  • Five Stars
  • good
  • 2015-04-19
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Customer FAQ

Q1.  Can I use a different USB cable rather than the cable that comes with the 2nd Gen Astro E3 10000mAh external battery?
Yes, you can use other cables. However, to ensure compatibility and best performance, we strongly recommend using your device’s original cable, a third-party certified cable (such as MFI) or the included cable.
Q2.  What kind of wall charger should I use to charge the 2nd Gen Astro E3 10000mAh external battery?
You can safely recharge your Astro in 5-6 hours using a 2 amp or higher output charger. Lower output chargers (such as phone chargers) will not charge as quickly or safely.
Q3.  What devices are compatible with the 2nd Gen Astro E3 10000mAh external battery?
The battery is compatible with Android, Apple and almost all other devices charged via USB. It has a maximum output of 3.0A shared between the ports with each port able to deliver the full 3.0A.
Q4.  How long will the 2nd Gen Astro E3 10000mAh external battery take to be fully charged?
It takes alomost 5-6 hours to fully charge the battery with a 2A wall charger.
Q5.  Does the 2nd Gen Astro E3 10000mAh external battery work with the new iPhone 6 and iPhone 6 Plus?
Yes, but the Apple cable is not included. Please use your device's original cable.
Q6.  Will the supplied Micro USB v2.0 cable compatible with the Micro USB v3.0 devices, such as Samsung Galaxy S5/Note2/Note3?
Yes, take a close look at the port and you will see the port is divided, insert the none Micro-USB 3.0 plug to the appropriate side and it will work fine.
Q7.  What's the output efficiency of the 2nd Gen Astro E3 10000mAh external battery?
The efficiency of this battery is around 70%-80%. The internal circuit board is 92% efficient, accounting for power lost through circuit heat and voltage conversion, which is up to 5% above the industry average. Energy is also lost within the charging cable and the device being charged (approximately 15-20%). Additionally, the efficiency can be affected by the cable length and the age of the device being charged.
Q8.  Can the 2nd Gen Astro E3 10000mAh external battery charge other devices while it is being charged?
No.
Q9.  Do I need to press the power button to commence charging other devices?
Yes.
Q10.  My device charges at 1 Amp, will the 2nd Gen Astro E3 10000mAh external battery’s 3 Amp output harm it?
No, the external battery will only supply the maximum charge current allowed by your device.
Q11.  Can the 2nd Gen Astro E3 10000mAh external battery charge two devices simultaneously?
Yes, it can charge two devices simultaneously. But please note that when using 2 output ports simultaneously, the total output current will not exceed 3.0A.
Q12.  What do the LEDs indicate when the 2nd Gen Astro E3 10000mAh external battery is charging itself or other devices?
When the battery is charging your devices, the LED indicator will stay on displaying the battery’s remaining power and will turn off when the device is fully charged and not drawing a current.

When the battery is being charged, the remaining power of the LED indicators will light steadily; while the next charging LED indicator will flash. And they will turn off when the Astro E3 is fully charged.
Q13.  How long will the charge in a 2nd Gen Astro E3 10000mAh external battery last without being used?
Generally, the 2nd Gen Astro E3 10000mAh external battery's static power consumption is lower than 100uA, which will take between 3.5 and 20 years to drain the battery completely. However, the chemicals within the li-ion battery will gradually become less active over prolonged periods without use. Most will die in 2 years of inactivity. To extend your battery's life, please discharge and recharge it at least once every 4 months.
Q14.  Can the 2nd Gen Astro E3 10000mAh external battery be used for international travel?
Yes. Please be sure that the USB AC adapter is compatible with the voltage of the country you're travelling to. The input voltage of an adapter is usually labeled on the adapter.
Q15.  Can the 2nd Gen Astro E3 10000mAh external battery be taken on board airplanes?
Yes, all external batteries with a capacity lower than 27027mAh (100 Watt Hours) can legally and safely be taken on board airplanes. To calculate a battery's capacity in Watt Hours: (Battery Capacity(mAh)*3.7)/1000.

Here are the relevant requirements:
Quoted from Federal transportation security rules (Effective January 1, 2008):

Lithium ion batteries (a.k.a.: rechargeable lithium, lithium polymer, LIPO, secondary lithium).
-Passengers may carry consumer-sized lithium ion batteries [no more than 8 grams of equivalent lithium content or 100 watt hours (wh) per battery]. This size covers AA, AAA, 9-volt, cell phone, PDA, camera, camcorder, Gameboy, and standard laptop computer batteries.
-Passengers can also bring two (2) larger lithium ion batteries (more than 8 grams, up to 25 grams of equivalent lithium content per battery) in their carry-on. This size covers larger extended-life laptop batteries. Most consumer lithium ion batteries are below this size.
Q16.  What should I do if the 2nd Gen Astro E3 10000mAh external battery can not be charged?
Please try a different AC adapter and Micro USB cable to see if that helps. Email us at support@ianker.com during your 18-month warranty period if this doesn't fix the issue.
Q17.  What should I do if the 2nd Gen Astro E3 10000mAh external battery can not charge other devices?
Please try a different charging cable between the Astro and your device. Email us at support@ianker.com during your 18-month warranty period if this doesn't fix the issue.

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Latest Post

MacBook Pro Early 2011 compatibility

Hi, I am interested in purchasing one of your portable chargers like E3, E4, etc.

 

I am wondering if I can use them for charging my MacBook Pro early 2011. 

Is there a model in your product line that is capable of charging this laptop as well as mobile phones, which still is under $40?

or is there a 3rd party cable that you recommend?

Replies(3) Collapse Report as spam Apr 14, 2015 at 4:12 AM
ANKER Team
Unfortunately, our external batteries are not compatible with MacBook.
Reply Report as spam Apr 14, 2015 at 11:00 PM
TechToyWizard

It's a pretty common question here unfortunately not

Reply Report as spam Apr 14, 2015 at 12:58 PM
Gabrielkbkim

This only powers up to 5v2.4a 

A lot of MacBook requires 16.5v 4.5 A 

So it's no

Reply Report as spam Apr 14, 2015 at 8:00 AM
Compatibility with new MacBook

I was wondering the compatibility of the Anker 2nd Gen Astro E3 10000mAh External Battery with the new MacBook: http://www.apple.com/macbook/specs/. Note that Apple says:

"USB-C port with support for:
Charging
USB 3.1 Gen 1 (up to 5 Gbps)"

Of course I understand I would need a third party cord with a USB-C port on one end and a USB 3.1 on the other to connect the two devices. 

Here are other possibly relevant specs concerning the MacBook: 

Built-in 39.7-watt-hour lithium-polymer battery
29W USB-C Power Adapter; USB-C power port
Electrical and Operating Requirements: Line voltage: 100V–240V AC, Frequency: 50Hz to 60Hz

Also curious, if the products can work together, about how much of a charge to the MacBook you might estimate that a 10000mAh External Battery (i.e., full, half, etc.).

This could be a new market for your products!

Thanks.

Replies(5) Collapse Report as spam Apr 12, 2015 at 1:39 PM
Gabrielkbkim

We are not sure about NEW mac book.

It might not be able to. why dont you try contacting support@ianker.com

Reply Report as spam Apr 12, 2015 at 1:54 PM
TechToyWizard

It may not be compatible. Don't risk it if you're not sure. Best to contact a tech directly at support@ianker.com

Reply Report as spam Apr 12, 2015 at 2:37 PM
Chuck Braman

Thanks TechToyWizard, and thanks espeically Gabrielkbkim, your responses were much more useful and thoughtful than "ANKER Team." The article would seem to indicate that the battery is indeed compatible (and just about the perfect storage), but not practical due to slow charging speeds. As I wrote in the comments section of that article, "I really hope some company offers a charging solution designed for the MacBook specifically. That would be an extremely practical product to own."

 

Reply Report as spam Apr 14, 2015 at 10:47 AM
ANKER Team
Thank you for taking an interest in our products. Unfortunately, the Astro E3 is not compatible with any MacBook.
Reply Report as spam Apr 14, 2015 at 4:00 AM
Gabrielkbkim
Will it work with the new MacBook?

With an adapter cable like this? http://techcrunch.com/2015/04/13/charge-the-new-macbook-from-a-battery-pack-with-monoprices-10-usb-c-cable/

- See more at: http://www.ianker.com/product/A1210011?comment=25564#comment-25564

check out this article

Reply Report as spam Apr 14, 2015 at 8:02 AM
Dependable Charger after 2+ years

This is still a great charger after 2 years of use, but did notice that is starts to emmit a high pitched sound while charging now, otherwise its a great charger, dependable, and will upgrade to the iQ packs or qualcomm quick charge 2.0 packs when/if they come out.

Replies(4) Collapse Report as spam Apr 9, 2015 at 11:41 AM
TechToyWizard

Haven't heard of that issue before but as you say, the "next" technology will replace all that old stuff soon anyway

Reply Report as spam Apr 9, 2015 at 11:52 AM
Lasika

Anker E4 / E5 new model with IQ is very nice, please check it out

Reply Report as spam Apr 9, 2015 at 11:52 AM
Gabrielkbkim

I am waitimg for qualcomm quick charger too!!

But you need to make sure you have compatible device

Reply Report as spam Apr 10, 2015 at 12:54 AM
ANKER Team
Very sorry to hear that! It may help to change for another cable or charger.
Reply Report as spam Apr 14, 2015 at 4:30 AM
Maximum charge speed for device?
I asked a question earlier about if it charges at max speed on phones that are Qualcom rapid charge 2.0 compatible like the Motorola Droid turbo. I was told your Chargers do not charge at the "rapid charge speeds, which seems consistent with my experience using this anker E3 2nd gen. 10000mA charge pack. So my question is what is the max speed it will charge the turbo at? 5 volts 1.6 amps or 5 volts 2.0 amps? Lastly will you have qualcom rapid charge 2.0 capable battery packs in the near future? I notice there appears to be one of the market now on Amazon made by Aukey (10000mA with qualcom 2.0 rapid charge capability) I really want one with this capability, but would much rather get one from Anker, as in my opinion your products are to notch. So do you have something like this already in the works to be released soon? Thanks for your time and assistance... Matt
Replies(3) Collapse Report as spam Apr 8, 2015 at 5:20 AM
Gabrielkbkim

max is 5V 2.4Amp

Anker is trying to comeout with the qualcom 2.0 

Thanks for the idea

Reply Report as spam Apr 8, 2015 at 2:33 PM
TechToyWizard

This is a user discussion forum, you probably want to take an inquiry like that directly to Anker. You can reach a tech at support@ianker.com

Reply Report as spam Apr 8, 2015 at 5:23 PM
ANKER Team
Thanks for taking an interest in our products. Unfortunately, we have not tried the Motorola Droid Turbo ourselves. The max. charging speed will depend on the max. input that your device can take when not using rapid charge technology (up to 2.4A). You will find further information in the manual that came with your Motorola.
We're working on Qualcomm rapid charge battery packs and hope to release them soon.
Reply Report as spam Apr 13, 2015 at 4:30 AM
iPod nano 7th Gen

Hi. Is the iPod nano 7th generation supported by this product? Your product description is a little bit vague for me regarding the different kinds of models. Thank you. 

Replies(7) Collapse Report as spam Apr 3, 2015 at 6:23 AM
XM4T1C

Hi. Theoretically, the iPod nano is not supported because the charging system it has. Nevertheless, feel free to contact support@ianker.com.

Reply Report as spam Apr 3, 2015 at 6:41 AM
Gabrielkbkim

Yes you can by using lightning cable 

ianker can handle that 

I would recommend you to buy it because i use my black color to charge any device

Reply Report as spam Apr 3, 2015 at 7:58 AM
Gabrielkbkim

Quote From XM4T1C: He is talking about 7th generation which have lightning cable connnector. Do not post random word if you dont know

 

Reply Report as spam Apr 3, 2015 at 8:02 AM
Gabrielkbkim

Paulicarpio please ignore XM4T1C Comment or reply I am so sorry about that 

This power bank can connect up to 2 devices that mean on the go one port can charge your phone and other for your ipod nano 

also This is most recommended battery pack so you should get one! 

Reply Report as spam Apr 3, 2015 at 8:05 AM
TechToyWizard

The iPod nano, iPod Classic, HP TouchPad, LG G2, Asus tablets and some GPS and Bluetooth devices are not supported.

Reply Report as spam Apr 4, 2015 at 3:28 PM
ANKER Team
Unfortunately our external batteries are not compatible with iPod Nano.
Reply Report as spam Apr 6, 2015 at 2:30 AM
Jude Hoffmann

the i pod nano does not work.

Reply Report as spam Apr 8, 2015 at 1:52 PM
Battery doesn't work all the time
I purchased the 2nd gen astro e3 1000amh August 2014. Sometimes it charges and sometimes it doesn't. How do I engage the warranty?
Replies(3) Collapse Report as spam Mar 25, 2015 at 8:45 AM
Gabrielkbkim

contact support@ianker.com to find out what is going on

Reply Report as spam Mar 25, 2015 at 8:48 AM
MikeC

I had the same issue with the model before this one. I plugged it into a Samsung S4 charge and it maxed right out. Before I did that though I had tried different outlets, chords, anything that carries a current. Then I contacted support and they took care of me but I tried the different charger after contacting and it works great. I would make sure you've tried all of your options first.

Reply Report as spam Mar 25, 2015 at 12:01 PM
ANKER Team
If you've tried with multiple cables and chargers and it is still being temperamental then get in touch with our customer service team at support@ianker.com, they'll be ready and waiting to help further.
Reply Report as spam Mar 25, 2015 at 9:00 PM
18 Month Warranty

Hello,

My Anker portable battery stopped charging.  The Amazon order is 113-3765569-0279432 and the item shipped on April 29, 2015.  How should I continue?

Replies(5) Collapse Report as spam Mar 22, 2015 at 4:02 PM
Lasika

Just give an email to Anker support and they will able to help you

Reply Report as spam Mar 22, 2015 at 6:45 PM
TechToyWizard

Just to be clear, this is a user forum not a tech support site. If you would kindly call 1-800-988-7973 (US) Mon-Fri 9am-5pm (PST) or email support@ianker.com a member of tech support will be happy to help.

Reply Report as spam Mar 22, 2015 at 7:04 PM
gherardini

yes, send a message to support@ianker.com with that information, that will g\ive you the best response.

Reply Report as spam Mar 22, 2015 at 9:32 PM
ANKER Team
First try charging it with a different cable and wall charger and then give our customer service team a shout at support@ianker.com, they'll be able to help further.
Reply Report as spam Mar 22, 2015 at 10:30 PM
Gabrielkbkim

contact support@ianker.com

 

Reply Report as spam Mar 23, 2015 at 2:54 AM
Power Charge

Hi 

I need to buy a Power Charger AC Adapter for Anker, but I don't wich one can please help me with this, is a Anker external battery, capacity:10000 Ah 3.7V 37 Wh Input: DC 5V / 1.5V Output: DC 5V / 3A SN: 05DMKX. Thanks 

Replies(4) Collapse Report as spam Mar 12, 2015 at 11:54 AM
orthopaedicsurgeon

You can choose among these AC chargers from Anker http://www.ianker.com/Wall-Chargers/category-c78-s1

Reply Report as spam Mar 12, 2015 at 12:46 PM
gherardini

Ha! Beat me to it! Yes, anything on that page will work fine for you.

Reply Report as spam Mar 12, 2015 at 2:22 PM
ANKER Team
Any of our wall chargers will work just fine!

You only need to choose how many ports you need.
Reply Report as spam Mar 13, 2015 at 1:30 AM
Gabrielkbkim

any wall charger works fine 

but i recommend anker wall charger because it charges faster 

Reply Report as spam Mar 23, 2015 at 2:47 AM
Charging with the iPad's wall charger

hello, I just received my anker battery . Can I charge it with my iPad's wall adapter ? It is a 12w with output 5.2v and 2.4A . Thank you for your great product.

Replies(6) Collapse Report as spam Mar 11, 2015 at 8:00 AM
Gabrielkbkim

Hi

The Answer is YES 

The More amp the faster it charges but do not go over 3A or 5A it should be listed on the back of the battery what it can handle up to 

Search for Input it Should say 5V=something A

I Charge mine with the Anker 5 port IQ charger and it charges it in 1 and 30 min. to fully charge the battery pack 

When you are using wall power adapter plug it in to wall outlet not extension cord.Wall outlet output the most Voltz then extension cord. That means it charges faster!

I hope this helped  

 

Reply Report as spam Mar 11, 2015 at 10:02 AM
gherardini

Yes. your ipad charger will work perfectly.

Reply Report as spam Mar 11, 2015 at 10:36 AM
Alex Mihai Dio

Thanks for your answers. On the back of the battery is written input 5v / 2A . That's why I asked because I'm not sure and I don't want to damage the battery.

Reply Report as spam Mar 11, 2015 at 3:30 PM
Lasika

Yes it will charge perfectly , no problemo

Reply Report as spam Mar 11, 2015 at 8:14 PM
ANKER Team
Yes, an iPad charger would be perfect for use with the E3.
Reply Report as spam Mar 11, 2015 at 9:00 PM
Alex Mihai Dio

Ok, thank you Anker Team ! 

Reply Report as spam Mar 12, 2015 at 3:47 PM
Discharge time for light indicators?

Dear Anker Team,

I am an LG G2 D802 user and I mostly use my Anker 2nd Gen Astro E3 (Model 79AN7917) to charge my G2 mobile handset. I have observed that the time taken to discharge (in light indicators going off) seems to be different for these 4 light indicators. The first two (or top 2) get discharged relatively quickly than the remaining two.

 

Is my observation correct or not? If the discharge time is different, then how much time each light indicator takes to charge?

Regards,

CA. Kunj Agrawal

# +91 9717100508 (India)

Replies(3) Collapse Report as spam Mar 4, 2015 at 8:36 AM
ANKER Team
Sorry to hear you're having issues.

Unfortunately the G2 is listed as an incompatible device on all our sales pages. This means that we can't vouch for performance when the Astro is used with the G2.

If you could try the E3 with another device and see if the performance is still erratic then our customer service guys will be able to help further at support@ianker.com.
Reply Report as spam Mar 4, 2015 at 9:00 PM
Kunj Agrawal

It's sad to hear this that this device is incompatible to G2. Seems I have bought a wrong product then, because i bought this power bank especially for my G2.

I earlier never heard about anker. I searched on google for best powerbanks and then decided to opt for Anker as it is the best. Anyways, will check for something else compatible to my G2.

Regards,

Kunj Agrawal

 

Quote From ANKER Team:

Its

Reply Report as spam Mar 12, 2015 at 8:42 AM
Gabrielkbkim

contact support@ianker.com 

Before buying battery packs please check next time that your item is compatible 

Reply Report as spam Mar 23, 2015 at 2:56 AM
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