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Anker 2nd Gen Astro E3 10000mAh External Battery

Anker 2nd Gen Astro E3 10000mAh External Battery

PowerDrive Lightning 0527

Product Description

The next generation Astro E3. Refined to power the mobile, connected life even better.

Compatibility maximized.

Not all charging ports are created equal. Standard ports only communicate effectively with particular devices, like Apple OR Android, often limiting their recharge rate. But with PowerIQ™ technology, each port intelligently identifies your device to speak its unique charging language. So plug in any brand or model and enjoy compatibility that doesn’t limit your charging speed.

Grab-n-go ready.

With the importance of staying connected ever increasing, eliminate low-battery fear with the grab-n-go Astro E3. Power your iPhone 4+ times, a large-capacity phone like the Galaxy S4 more than twice, or a tablet once (depending on your model).

Simple, reliable power.

Designed to be functional and efficient - nothing else. At 0.59in thin, the E3 comes ready to serve as an unobtrusive, lightweight solution to your daily power needs. And, increasing the new Astro E3's recharge rate from 1.5A to 2A, we've reduced the recharge time 25% to just 6 hours (with a 2A adapter).

For optimal use.

• Please use your device’s original cable or a third-party certified one (such as MFi).
• Compatible with all Apple and Android smartphones, tablets (including the Nexus 7) and other USB-charged devices. The iPod nano, iPod Classic, HP TouchPad, LG G2, Asus tablets and some GPS and Bluetooth devices are not supported.

Customer Reviews

Jon-Michael Troche
  • Bought as a gift for a friend and they love it. I purchased a similar model in the ...
  • Bought as a gift for a friend and they love it. I purchased a similar model in the past and do like the Anker products and customer service.
  • 2015-05-26

Turtledove
  • Five Stars
  • This is a lifesaver. Especially on log flights
  • 2015-05-26

Robin D. Fornwalt
  • Five Stars
  • I love that this battery is the same size as my iPhone 5S. Works great! Quality is excellent.
  • 2015-05-26

Ron
  • Great!!
  • Best charger I have ever used. Custom service second to none.
  • 2015-05-26

william stephens
  • 10000 mah
  • This anger charging block is one of the greatest 10000 mah feel like it more charge my phone twice and still charge my Ipad to the fullest great
  • 2015-05-26
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Customer FAQ

Q1.  Can I use a different USB cable rather than the cable that comes with the 2nd Gen Astro E3 10000mAh external battery?
Yes, you can use other cables. However, to ensure compatibility and best performance, we strongly recommend using your device’s original cable, a third-party certified cable (such as MFI) or the included cable.
Q2.  What kind of wall charger should I use to charge the 2nd Gen Astro E3 10000mAh external battery?
You can safely recharge your Astro in 5-6 hours using a 2 amp or higher output charger. Lower output chargers (such as phone chargers) will not charge as quickly or safely.
Q3.  What devices are compatible with the 2nd Gen Astro E3 10000mAh external battery?
The battery is compatible with Android, Apple and almost all other devices charged via USB. It has a maximum output of 3.0A shared between the ports with each port able to deliver the full 3.0A.
Q4.  How long will the 2nd Gen Astro E3 10000mAh external battery take to be fully charged?
It takes alomost 5-6 hours to fully charge the battery with a 2A wall charger.
Q5.  Does the 2nd Gen Astro E3 10000mAh external battery work with the new iPhone 6 and iPhone 6 Plus?
Yes, but the Apple cable is not included. Please use your device's original cable.
Q6.  Will the supplied Micro USB v2.0 cable compatible with the Micro USB v3.0 devices, such as Samsung Galaxy S5/Note2/Note3?
Yes, take a close look at the port and you will see the port is divided, insert the none Micro-USB 3.0 plug to the appropriate side and it will work fine.
Q7.  What's the output efficiency of the 2nd Gen Astro E3 10000mAh external battery?
The efficiency of this battery is around 70%-80%. The internal circuit board is 92% efficient, accounting for power lost through circuit heat and voltage conversion, which is up to 5% above the industry average. Energy is also lost within the charging cable and the device being charged (approximately 15-20%). Additionally, the efficiency can be affected by the cable length and the age of the device being charged.
Q8.  Can the 2nd Gen Astro E3 10000mAh external battery charge other devices while it is being charged?
No.
Q9.  Do I need to press the power button to commence charging other devices?
Yes.
Q10.  My device charges at 1 Amp, will the 2nd Gen Astro E3 10000mAh external battery’s 3 Amp output harm it?
No, the external battery will only supply the maximum charge current allowed by your device.
Q11.  Can the 2nd Gen Astro E3 10000mAh external battery charge two devices simultaneously?
Yes, it can charge two devices simultaneously. But please note that when using 2 output ports simultaneously, the total output current will not exceed 3.0A.
Q12.  What do the LEDs indicate when the 2nd Gen Astro E3 10000mAh external battery is charging itself or other devices?
When the battery is charging your devices, the LED indicator will stay on displaying the battery’s remaining power and will turn off when the device is fully charged and not drawing a current.

When the battery is being charged, the remaining power of the LED indicators will light steadily; while the next charging LED indicator will flash. And they will turn off when the Astro E3 is fully charged.
Q13.  How long will the charge in a 2nd Gen Astro E3 10000mAh external battery last without being used?
Generally, the 2nd Gen Astro E3 10000mAh external battery's static power consumption is lower than 100uA, which will take between 3.5 and 20 years to drain the battery completely. However, the chemicals within the li-ion battery will gradually become less active over prolonged periods without use. Most will die in 2 years of inactivity. To extend your battery's life, please discharge and recharge it at least once every 4 months.
Q14.  Can the 2nd Gen Astro E3 10000mAh external battery be used for international travel?
Yes. Please be sure that the USB AC adapter is compatible with the voltage of the country you're travelling to. The input voltage of an adapter is usually labeled on the adapter.
Q15.  Can the 2nd Gen Astro E3 10000mAh external battery be taken on board airplanes?
Yes, all external batteries with a capacity lower than 27027mAh (100 Watt Hours) can legally and safely be taken on board airplanes. To calculate a battery's capacity in Watt Hours: (Battery Capacity(mAh)*3.7)/1000.

Here are the relevant requirements:
Quoted from Federal transportation security rules (Effective January 1, 2008):

Lithium ion batteries (a.k.a.: rechargeable lithium, lithium polymer, LIPO, secondary lithium).
-Passengers may carry consumer-sized lithium ion batteries [no more than 8 grams of equivalent lithium content or 100 watt hours (wh) per battery]. This size covers AA, AAA, 9-volt, cell phone, PDA, camera, camcorder, Gameboy, and standard laptop computer batteries.
-Passengers can also bring two (2) larger lithium ion batteries (more than 8 grams, up to 25 grams of equivalent lithium content per battery) in their carry-on. This size covers larger extended-life laptop batteries. Most consumer lithium ion batteries are below this size.
Q16.  What should I do if the 2nd Gen Astro E3 10000mAh external battery can not be charged?
Please try a different AC adapter and Micro USB cable to see if that helps. Email us at support@ianker.com during your 18-month warranty period if this doesn't fix the issue.
Q17.  What should I do if the 2nd Gen Astro E3 10000mAh external battery can not charge other devices?
Please try a different charging cable between the Astro and your device. Email us at support@ianker.com during your 18-month warranty period if this doesn't fix the issue.

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Latest Post

How do I use it? (Astro E3)

Hi, I bought this a while ago but have hardly used it but would like to. When I turn it on (using main (round) button, all 4 lights go on. Does that mean it's fully charged? How is this possible if i haven't used it for over a year? How do I know if it's charging / charged, or how much power is left when I take it somewhere with me?

Thanks. 

Replies(3) Collapse Report as spam May 20, 2015 at 6:42 AM
Gabrielkbkim

plug and charge 

its simple 

if the device starts to charge you will see LED turned on 

If you want to see the battery left press button 

 

Reply Report as spam May 20, 2015 at 8:41 AM
ANKER Team
Yes, if the 4 lights are on, this means your external battery is fully charged. When being recharged, one LED will start blinking. If the battery is partially discharged, the equivalent amount of LEDs will switch off.
Reply Report as spam May 21, 2015 at 5:30 AM
Steve Jack

OK, thanks for the help. have started usig again now and seems OK.

Reply Report as spam May 26, 2015 at 5:05 AM
Charging Question

Hi -

I recently purchased the Anker external battery charger (model 79AN7917) from Amazon.  Today is the first time that I'm charing the battery. When I plugged into my computer using the USB cord provided by Anker, the charging seemed to take a while.  I then tried using the UBS cord provided by Anker and then connected to the white adapter from my iphone 6 and plugged into the outlet.  I thought this might speed up the charging.  Is this correct?  I noticed that after 10 min or so, the blue lights on the Anker turn off even though the battery is not fully charged.  If I plug back into my computer, then the blue lights are back on and one of them is flashing.  Is there any reason why the blue lights on the Anker turn off when plugged into an outlet via iphone 6 white adapter?  I don't think it is charging if no blue lights are on.  Correct?  Is there a problem with my Anker device?   Thank you for your time and help in this matter.  

Replies(4) Collapse Report as spam May 18, 2015 at 12:49 PM
MikeC

I have this exact same model. When I got mine and plugged it into a wall outlet it would only charge until 2 lights were lit. I tried all sorts if other options Different outlets, different usb cables, etc... What finally worked was a completely different charger. I have a Samsung S4 and when I used that the battery charges right up to full capacity.

If you continue having issues try contacting Support@ianker.com

Reply Report as spam May 18, 2015 at 1:37 PM
Gabrielkbkim

Your laptop only supply power up to 1 amp but anker recommend their charger to charge faster

I recommend you buy Anker 2 port Wall Adaptor Power IQ

It will charge rightaway 

 

Reply Report as spam May 18, 2015 at 9:51 PM
Gabrielkbkim

Quote From MikeC: please do not tell them to contact support before we know that it is manufacturing error

Support@ianker.com will be busy 

Reply Report as spam May 18, 2015 at 9:52 PM
ANKER Team
Please have a try with another cable and charger and let us know when you know more at support@ianker.com.
Reply Report as spam May 19, 2015 at 5:30 AM
LED light turn off and on

Hi,

My question is when I charge my Iphone 6 Plus, the LED light turn off and on many time but my phone is already fully charge. Please help me out. Thanks

Replies(2) Collapse Report as spam May 13, 2015 at 8:33 PM
Gabrielkbkim

can you tell us more ?

So you were connected to iphone via the lightning cable 

and it blinks when fully charged?

Reply Report as spam May 13, 2015 at 11:02 PM
ANKER Team
Sorry to hear about this issue. Could you have a try with another device please? If the problem persists, please contact our customer service team via support@ianker.com and they will help you find a solution.
Reply Report as spam May 15, 2015 at 12:30 AM
Can I recharge MacBook Air

Can I recharge my MacBook air with Anker 79AN7917 10000mAa 3.7 v?

do I need additional cables?

 

Replies(2) Collapse Report as spam May 13, 2015 at 4:56 AM
Gabrielkbkim

This? NO!

try going for the astro PRO version 

They will work 

Reply Report as spam May 13, 2015 at 9:44 AM
anik597

No. This product will only be able to be used along with the new "Macbook" thanks to the USB-C port.

Reply Report as spam May 13, 2015 at 6:04 PM
Chris

dear Anker Team,

Why do I read responses (from you) to questions about the battery charging items not listed - saying ..if it has a USB and be charged by a computer then it will work-- when it clearly states that items like the iPod nano and classic etc are not compatible.. when they have a USB and be charged by a computer??? I have a Nikon point and shoot camera that I want to charge  so will this charge it or not??? Very confusing!

 

 

 

Replies(3) Collapse Report as spam May 8, 2015 at 9:43 PM
TechToyWizard

Not everything is compatible. Some Nikon P&S cameras use a special cable. And many cameras were not intended to be charged by anything except their OEM adapter. There are a lot of variables, which I understand your confustion. The best thing to do is contact pre-sales with the exact model of the device(s) you want to use with this battery and have them advise you. The email is support@ianker.com

Reply Report as spam May 9, 2015 at 2:21 AM
Gabrielkbkim

Nikon Uses special Cable as TechToyWizard Said 

Reply Report as spam May 9, 2015 at 8:11 PM
ANKER Team
Apologies for confusing you, this has not been our attention. Please contact our friendly customer service team at support@ianker.com for further information.
Reply Report as spam May 12, 2015 at 2:30 AM
Does not charge (2ns light blinks)

Hi,

Bought product on Amazon. After 12 hours charge still blinking 2nd light, as not fully charged, with 2 different chargers (2 amp)... How should I return it to you as I bought by Amazon last month and cannot easily leave packages. Please let coordinate to send you the equipment for it´s change.

 

Regards, Pablo Bresler

 

PROOF OF PURCHASE ATTACHED

AnkerDirect - Amazon Marketplace (hx7wv1ny7vzsw44@marketplace.amazon.com)

Add to contacts 4/17/15
 
To: Pablo D Bresler

Thanks again for your recent purchase of our Anker product. We're following up with you one last time to see how it’s been working out. Have you had a chance to use it yet? Do you have any questions or comments regarding the product?
 
Every Anker product comes with an 18-month warranty. Though we don’t anticipate any problems, please contact us if you do run into any issues. If you're not 100% satisfied with the product and/or service you've received, I would be very grateful if you could let us know by replying to this email and giving us a chance to make things right first.Currently, we do politely suggest that you email any questions rather than call as our phone team is experiencing very high traffic. We do expect to be back to normal very shortly.
 
Moreover, please feel free to post an informative, unbiased product review or upload a video to YouTube (if you are so inclined), so that others may benefit from your experience. Your feedback is invaluable to us as we work hard to serve you and continually improve our customers' experience.

To submit your review, please visit the link below:
     http://www.amazon.com/review/create-review/?ie=UTF8&asin=B009USAJCC&store=electronics


Amazon order ID: 108-4079556-3617022
Amazon item page: http://www.amazon.com/gp/product/B009USAJCC


Thanks in advance for your time and input, and thanks again for choosing Anker!

Sincerely
Customer Satisfaction Team
AnkerDirect

 

 

Replies(3) Collapse Report as spam May 8, 2015 at 7:32 AM
TechToyWizard

Hey Pablo - not sure if you intended to post all of that but you may want to remember that this is an open user forum that is visible to anyone in the world. If you wish to have your personal information kept secure I would recommend that you communicate it privately to the company at support@ianker.com - thanks!

Reply Report as spam May 8, 2015 at 12:04 PM
Gabrielkbkim

support@ianker.com will solve the problem for you

email them!

Reply Report as spam May 8, 2015 at 5:46 PM
TechToyWizard

Quote From Gabrielkbkim: he posted a reply from Anker, why would he email them for an answer to an answer?

Reply Report as spam May 8, 2015 at 7:46 PM
What is the button for?

What is the button between the two lights for? It isn't an on/off button, I assume that when you press it that the level of charge is displayed. Would you confirm this please. Regards.

Replies(4) Collapse Report as spam Apr 28, 2015 at 3:48 AM
Gabrielkbkim

that button is to check battery level 

Reply Report as spam Apr 28, 2015 at 9:38 AM
TechToyWizard

That button is the power button: Press to display the power level and start a charge.

Reply Report as spam Apr 29, 2015 at 1:20 AM
ANKER Team
Yes, that's correct. It displays remaining charge level.
Reply Report as spam Apr 29, 2015 at 1:30 AM
TechToyWizard

Quote From ANKER Team: Anker, so the information in the user manual is incorrect?

Reply Report as spam Apr 30, 2015 at 1:18 AM
MacBook Pro Early 2011 compatibility

Hi, I am interested in purchasing one of your portable chargers like E3, E4, etc.

 

I am wondering if I can use them for charging my MacBook Pro early 2011. 

Is there a model in your product line that is capable of charging this laptop as well as mobile phones, which still is under $40?

or is there a 3rd party cable that you recommend?

Replies(3) Collapse Report as spam Apr 14, 2015 at 4:12 AM
Gabrielkbkim

This only powers up to 5v2.4a 

A lot of MacBook requires 16.5v 4.5 A 

So it's no

Reply Report as spam Apr 14, 2015 at 8:00 AM
TechToyWizard

It's a pretty common question here unfortunately not

Reply Report as spam Apr 14, 2015 at 12:58 PM
ANKER Team
Unfortunately, our external batteries are not compatible with MacBook.
Reply Report as spam Apr 14, 2015 at 11:00 PM
Compatibility with new MacBook

I was wondering the compatibility of the Anker 2nd Gen Astro E3 10000mAh External Battery with the new MacBook: http://www.apple.com/macbook/specs/. Note that Apple says:

"USB-C port with support for:
Charging
USB 3.1 Gen 1 (up to 5 Gbps)"

Of course I understand I would need a third party cord with a USB-C port on one end and a USB 3.1 on the other to connect the two devices. 

Here are other possibly relevant specs concerning the MacBook: 

Built-in 39.7-watt-hour lithium-polymer battery
29W USB-C Power Adapter; USB-C power port
Electrical and Operating Requirements: Line voltage: 100V–240V AC, Frequency: 50Hz to 60Hz

Also curious, if the products can work together, about how much of a charge to the MacBook you might estimate that a 10000mAh External Battery (i.e., full, half, etc.).

This could be a new market for your products!

Thanks.

Replies(5) Collapse Report as spam Apr 12, 2015 at 1:39 PM
Gabrielkbkim

We are not sure about NEW mac book.

It might not be able to. why dont you try contacting support@ianker.com

Reply Report as spam Apr 12, 2015 at 1:54 PM
TechToyWizard

It may not be compatible. Don't risk it if you're not sure. Best to contact a tech directly at support@ianker.com

Reply Report as spam Apr 12, 2015 at 2:37 PM
Chuck Braman

Thanks TechToyWizard, and thanks espeically Gabrielkbkim, your responses were much more useful and thoughtful than "ANKER Team." The article would seem to indicate that the battery is indeed compatible (and just about the perfect storage), but not practical due to slow charging speeds. As I wrote in the comments section of that article, "I really hope some company offers a charging solution designed for the MacBook specifically. That would be an extremely practical product to own."

 

Reply Report as spam Apr 14, 2015 at 10:47 AM
ANKER Team
Thank you for taking an interest in our products. Unfortunately, the Astro E3 is not compatible with any MacBook.
Reply Report as spam Apr 14, 2015 at 4:00 AM
Gabrielkbkim
Will it work with the new MacBook?

With an adapter cable like this? http://techcrunch.com/2015/04/13/charge-the-new-macbook-from-a-battery-pack-with-monoprices-10-usb-c-cable/

- See more at: http://www.ianker.com/product/A1210011?comment=25564#comment-25564

check out this article

Reply Report as spam Apr 14, 2015 at 8:02 AM
Dependable Charger after 2+ years

This is still a great charger after 2 years of use, but did notice that is starts to emmit a high pitched sound while charging now, otherwise its a great charger, dependable, and will upgrade to the iQ packs or qualcomm quick charge 2.0 packs when/if they come out.

Replies(4) Collapse Report as spam Apr 9, 2015 at 11:41 AM
TechToyWizard

Haven't heard of that issue before but as you say, the "next" technology will replace all that old stuff soon anyway

Reply Report as spam Apr 9, 2015 at 11:52 AM
Lasika

Anker E4 / E5 new model with IQ is very nice, please check it out

Reply Report as spam Apr 9, 2015 at 11:52 AM
Gabrielkbkim

I am waitimg for qualcomm quick charger too!!

But you need to make sure you have compatible device

Reply Report as spam Apr 10, 2015 at 12:54 AM
ANKER Team
Very sorry to hear that! It may help to change for another cable or charger.
Reply Report as spam Apr 14, 2015 at 4:30 AM
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