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Anker 2nd Gen Astro E3 10000mAh External Battery

Anker 2nd Gen Astro E3 10000mAh External Battery

60W wall charger - product

Product Description

The next generation Astro E3. Refined to power the mobile, connected life even better.

Compatibility maximized.

Not all charging ports are created equal. Standard ports only communicate effectively with particular devices, like Apple OR Android, often limiting their recharge rate. But with PowerIQ™ technology, each port intelligently identifies your device to speak its unique charging language. So plug in any brand or model and enjoy compatibility that doesn’t limit your charging speed.

Grab-n-go ready.

With the importance of staying connected ever increasing, eliminate low-battery fear with the grab-n-go Astro E3. Power your iPhone 4+ times, a large-capacity phone like the Galaxy S4 more than twice, or a tablet once (depending on your model).

Simple, reliable power.

Designed to be functional and efficient - nothing else. At 0.59in thin, the E3 comes ready to serve as an unobtrusive, lightweight solution to your daily power needs. And, increasing the new Astro E3's recharge rate from 1.5A to 2A, we've reduced the recharge time 25% to just 6 hours (with a 2A adapter).

For optimal use.

• Please use your device’s original cable or a third-party certified one (such as MFi).
• Compatible with all Apple and Android smartphones, tablets (including the Nexus 7) and other USB-charged devices. The iPod nano, iPod Classic, HP TouchPad, LG G2, Asus tablets and some GPS and Bluetooth devices are not supported.

Customer Reviews

Bert
  • Holds a lot more than you'd think
  • It can fully charge my Galaxy S3 a handful of times at least, and it's wonderfully convenient to carry in a coat pocket as I'm walking around. With the output often higher than my wall chargers, it's been very helpful on trips.
  • 2015-03-29

Ice Weasels
  • Good product
  • Works well! We are pleased!
  • 2015-03-29

Jacobie Scott
  • GREAT!!!!
  • If you're looking for a dependable external battery that's not too beefy and you can carry it on the go with no issue, look no more. This thing is amazing, when I say not too beefy I mean the footprint of it, don't get me wrong it's built like a tank and doesn't feel cheap at all. Try it out you won't be disappointed.
  • 2015-03-29

feras alsulaiman
  • Five Stars
  • Very nice product
  • 2015-03-29

Not Joshua
  • Provides capacity advertised!
  • I've always been wary of these battery packs because they don't hold a charge as advertised, but this bad boy can recharge my iPhone 6 Plus almost three additional times! It's great for when I'm going to be out all day.
  • 2015-03-29
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Customer FAQ

Q1.  Can I use a different USB cable rather than the cable that comes with the 2nd Gen Astro E3 10000mAh external battery?
Yes, you can use other cables. However, to ensure compatibility and best performance, we strongly recommend using your device’s original cable, a third-party certified cable (such as MFI) or the included cable.
Q2.  What kind of wall charger should I use to charge the 2nd Gen Astro E3 10000mAh external battery?
You can safely recharge your Astro in 5-6 hours using a 2 amp or higher output charger. Lower output chargers (such as phone chargers) will not charge as quickly or safely.
Q3.  What devices are compatible with the 2nd Gen Astro E3 10000mAh external battery?
The battery is compatible with Android, Apple and almost all other devices charged via USB. It has a maximum output of 3.0A shared between the ports with each port able to deliver the full 3.0A.
Q4.  How long will the 2nd Gen Astro E3 10000mAh external battery take to be fully charged?
It takes alomost 5-6 hours to fully charge the battery with a 2A wall charger.
Q5.  Does the 2nd Gen Astro E3 10000mAh external battery work with the new iPhone 6 and iPhone 6 Plus?
Yes, but the Apple cable is not included. Please use your device's original cable.
Q6.  Will the supplied Micro USB v2.0 cable compatible with the Micro USB v3.0 devices, such as Samsung Galaxy S5/Note2/Note3?
Yes, take a close look at the port and you will see the port is divided, insert the none Micro-USB 3.0 plug to the appropriate side and it will work fine.
Q7.  What's the output efficiency of the 2nd Gen Astro E3 10000mAh external battery?
The efficiency of this battery is around 70%-80%. The internal circuit board is 92% efficient, accounting for power lost through circuit heat and voltage conversion, which is up to 5% above the industry average. Energy is also lost within the charging cable and the device being charged (approximately 15-20%). Additionally, the efficiency can be affected by the cable length and the age of the device being charged.
Q8.  Can the 2nd Gen Astro E3 10000mAh external battery charge other devices while it is being charged?
No.
Q9.  Do I need to press the power button to commence charging other devices?
Yes.
Q10.  My device charges at 1 Amp, will the 2nd Gen Astro E3 10000mAh external battery’s 3 Amp output harm it?
No, the external battery will only supply the maximum charge current allowed by your device.
Q11.  Can the 2nd Gen Astro E3 10000mAh external battery charge two devices simultaneously?
Yes, it can charge two devices simultaneously. But please note that when using 2 output ports simultaneously, the total output current will not exceed 3.0A.
Q12.  What do the LEDs indicate when the 2nd Gen Astro E3 10000mAh external battery is charging itself or other devices?
When the battery is charging your devices, the LED indicator will stay on displaying the battery’s remaining power and will turn off when the device is fully charged and not drawing a current.

When the battery is being charged, the remaining power of the LED indicators will light steadily; while the next charging LED indicator will flash. And they will turn off when the Astro E3 is fully charged.
Q13.  How long will the charge in a 2nd Gen Astro E3 10000mAh external battery last without being used?
Generally, the 2nd Gen Astro E3 10000mAh external battery's static power consumption is lower than 100uA, which will take between 3.5 and 20 years to drain the battery completely. However, the chemicals within the li-ion battery will gradually become less active over prolonged periods without use. Most will die in 2 years of inactivity. To extend your battery's life, please discharge and recharge it at least once every 4 months.
Q14.  Can the 2nd Gen Astro E3 10000mAh external battery be used for international travel?
Yes. Please be sure that the USB AC adapter is compatible with the voltage of the country you're travelling to. The input voltage of an adapter is usually labeled on the adapter.
Q15.  Can the 2nd Gen Astro E3 10000mAh external battery be taken on board airplanes?
Yes, all external batteries with a capacity lower than 27027mAh (100 Watt Hours) can legally and safely be taken on board airplanes. To calculate a battery's capacity in Watt Hours: (Battery Capacity(mAh)*3.7)/1000.

Here are the relevant requirements:
Quoted from Federal transportation security rules (Effective January 1, 2008):

Lithium ion batteries (a.k.a.: rechargeable lithium, lithium polymer, LIPO, secondary lithium).
-Passengers may carry consumer-sized lithium ion batteries [no more than 8 grams of equivalent lithium content or 100 watt hours (wh) per battery]. This size covers AA, AAA, 9-volt, cell phone, PDA, camera, camcorder, Gameboy, and standard laptop computer batteries.
-Passengers can also bring two (2) larger lithium ion batteries (more than 8 grams, up to 25 grams of equivalent lithium content per battery) in their carry-on. This size covers larger extended-life laptop batteries. Most consumer lithium ion batteries are below this size.
Q16.  What should I do if the 2nd Gen Astro E3 10000mAh external battery can not be charged?
Please try a different AC adapter and Micro USB cable to see if that helps. Email us at support@ianker.com during your 18-month warranty period if this doesn't fix the issue.
Q17.  What should I do if the 2nd Gen Astro E3 10000mAh external battery can not charge other devices?
Please try a different charging cable between the Astro and your device. Email us at support@ianker.com during your 18-month warranty period if this doesn't fix the issue.

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Latest Post

Battery doesn't work all the time
I purchased the 2nd gen astro e3 1000amh August 2014. Sometimes it charges and sometimes it doesn't. How do I engage the warranty?
Replies(3) Collapse Report as spam Mar 25, 2015 at 8:45 AM
MikeC

I had the same issue with the model before this one. I plugged it into a Samsung S4 charge and it maxed right out. Before I did that though I had tried different outlets, chords, anything that carries a current. Then I contacted support and they took care of me but I tried the different charger after contacting and it works great. I would make sure you've tried all of your options first.

Reply Report as spam Mar 25, 2015 at 12:01 PM
Gabrielkbkim

contact support@ianker.com to find out what is going on

Reply Report as spam Mar 25, 2015 at 8:48 AM
ANKER Team
If you've tried with multiple cables and chargers and it is still being temperamental then get in touch with our customer service team at support@ianker.com, they'll be ready and waiting to help further.
Reply Report as spam Mar 25, 2015 at 9:00 PM
18 Month Warranty

Hello,

My Anker portable battery stopped charging.  The Amazon order is 113-3765569-0279432 and the item shipped on April 29, 2015.  How should I continue?

Replies(5) Collapse Report as spam Mar 22, 2015 at 4:02 PM
ANKER Team
First try charging it with a different cable and wall charger and then give our customer service team a shout at support@ianker.com, they'll be able to help further.
Reply Report as spam Mar 22, 2015 at 10:30 PM
Lasika

Just give an email to Anker support and they will able to help you

Reply Report as spam Mar 22, 2015 at 6:45 PM
TechToyWizard

Just to be clear, this is a user forum not a tech support site. If you would kindly call 1-800-988-7973 (US) Mon-Fri 9am-5pm (PST) or email support@ianker.com a member of tech support will be happy to help.

Reply Report as spam Mar 22, 2015 at 7:04 PM
gherardini

yes, send a message to support@ianker.com with that information, that will g\ive you the best response.

Reply Report as spam Mar 22, 2015 at 9:32 PM
Gabrielkbkim

contact support@ianker.com

 

Reply Report as spam Mar 23, 2015 at 2:54 AM
Power Charge

Hi 

I need to buy a Power Charger AC Adapter for Anker, but I don't wich one can please help me with this, is a Anker external battery, capacity:10000 Ah 3.7V 37 Wh Input: DC 5V / 1.5V Output: DC 5V / 3A SN: 05DMKX. Thanks 

Replies(4) Collapse Report as spam Mar 12, 2015 at 11:54 AM
orthopaedicsurgeon

You can choose among these AC chargers from Anker http://www.ianker.com/Wall-Chargers/category-c78-s1

Reply Report as spam Mar 12, 2015 at 12:46 PM
gherardini

Ha! Beat me to it! Yes, anything on that page will work fine for you.

Reply Report as spam Mar 12, 2015 at 2:22 PM
ANKER Team
Any of our wall chargers will work just fine!

You only need to choose how many ports you need.
Reply Report as spam Mar 13, 2015 at 1:30 AM
Gabrielkbkim

any wall charger works fine 

but i recommend anker wall charger because it charges faster 

Reply Report as spam Mar 23, 2015 at 2:47 AM
Charging with the iPad's wall charger

hello, I just received my anker battery . Can I charge it with my iPad's wall adapter ? It is a 12w with output 5.2v and 2.4A . Thank you for your great product.

Replies(6) Collapse Report as spam Mar 11, 2015 at 8:00 AM
Gabrielkbkim

Hi

The Answer is YES 

The More amp the faster it charges but do not go over 3A or 5A it should be listed on the back of the battery what it can handle up to 

Search for Input it Should say 5V=something A

I Charge mine with the Anker 5 port IQ charger and it charges it in 1 and 30 min. to fully charge the battery pack 

When you are using wall power adapter plug it in to wall outlet not extension cord.Wall outlet output the most Voltz then extension cord. That means it charges faster!

I hope this helped  

 

Reply Report as spam Mar 11, 2015 at 10:02 AM
gherardini

Yes. your ipad charger will work perfectly.

Reply Report as spam Mar 11, 2015 at 10:36 AM
Alex Mihai Dio

Thanks for your answers. On the back of the battery is written input 5v / 2A . That's why I asked because I'm not sure and I don't want to damage the battery.

Reply Report as spam Mar 11, 2015 at 3:30 PM
Lasika

Yes it will charge perfectly , no problemo

Reply Report as spam Mar 11, 2015 at 8:14 PM
ANKER Team
Yes, an iPad charger would be perfect for use with the E3.
Reply Report as spam Mar 11, 2015 at 9:00 PM
Alex Mihai Dio

Ok, thank you Anker Team ! 

Reply Report as spam Mar 12, 2015 at 3:47 PM
Discharge time for light indicators?

Dear Anker Team,

I am an LG G2 D802 user and I mostly use my Anker 2nd Gen Astro E3 (Model 79AN7917) to charge my G2 mobile handset. I have observed that the time taken to discharge (in light indicators going off) seems to be different for these 4 light indicators. The first two (or top 2) get discharged relatively quickly than the remaining two.

 

Is my observation correct or not? If the discharge time is different, then how much time each light indicator takes to charge?

Regards,

CA. Kunj Agrawal

# +91 9717100508 (India)

Replies(3) Collapse Report as spam Mar 4, 2015 at 8:36 AM
ANKER Team
Sorry to hear you're having issues.

Unfortunately the G2 is listed as an incompatible device on all our sales pages. This means that we can't vouch for performance when the Astro is used with the G2.

If you could try the E3 with another device and see if the performance is still erratic then our customer service guys will be able to help further at support@ianker.com.
Reply Report as spam Mar 4, 2015 at 9:00 PM
Kunj Agrawal

It's sad to hear this that this device is incompatible to G2. Seems I have bought a wrong product then, because i bought this power bank especially for my G2.

I earlier never heard about anker. I searched on google for best powerbanks and then decided to opt for Anker as it is the best. Anyways, will check for something else compatible to my G2.

Regards,

Kunj Agrawal

 

Quote From ANKER Team:

Its

Reply Report as spam Mar 12, 2015 at 8:42 AM
Gabrielkbkim

contact support@ianker.com 

Before buying battery packs please check next time that your item is compatible 

Reply Report as spam Mar 23, 2015 at 2:56 AM
Compatibility motorola moto x 2013

I wonder if the Anker® 2nd Gen Astro E3 Ultra Compact 10000mAh is compatible with Motorola Moto X 2013?

Replies(3) Collapse Report as spam Feb 28, 2015 at 1:26 AM
gherardini

Of course it is.

Reply Report as spam Feb 28, 2015 at 10:28 AM
ANKER Team
Yes, it is!
Reply Report as spam Mar 1, 2015 at 9:30 PM
Gabrielkbkim

it is indeed

Reply Report as spam Mar 23, 2015 at 2:57 AM

Roi

battery type

what's the battery type of all anker external batteries? are they all Lithium polymer batteries?

Replies(8) Collapse Report as spam Feb 27, 2015 at 12:19 PM
gherardini

Li-ion

Reply Report as spam Feb 27, 2015 at 12:33 PM
TechToyWizard

I recall Anker saying they changed the sourcing for their batteries recently and have gone with name-brand cells. It appears that the cells themselves are all of one type, as g details above.

Reply Report as spam Feb 27, 2015 at 12:45 PM
Roi

i' see, i read on the other reviews that the battery type of anker e3 is polymer. i'll just wait for the reply of anker team. ^^,

Reply Report as spam Feb 27, 2015 at 12:48 PM
gherardini

If you take the time to read some of Anker's FAQ, they state the batteries are Li-Ion. But don't do any research on your own... Let us do it for you...

Reply Report as spam Feb 27, 2015 at 3:57 PM
TechToyWizard

Anker's moderator can contact Anker about what those reviews are referring to. But again, Anker buys from lots of sources, who know what was true yesterday will be true tomorrow.

Reply Report as spam Feb 27, 2015 at 4:08 PM
gherardini

Well, if I go read the FAQ for the E3, I find that Anker explicity states that the batteries are Li-Ion. Q13. If you have such a big desire to find out, maybe spend more than 30 seconds reading some other review and actually read the manufacturer's product page.

Reply Report as spam Feb 28, 2015 at 10:33 AM
ANKER Team
This specific one is Li-ion but we do have some that are Li-poly.

For individual battery information you can check the Amazon listing or contact our customer support team at support@ianker.com.
Reply Report as spam Mar 1, 2015 at 9:30 PM
Gabrielkbkim

li-ion from LG i guess

Reply Report as spam Mar 23, 2015 at 2:58 AM
Anker External Battery not working

Anker External battery purchased few months ago is not working.

 

Replies(7) Collapse Report as spam Feb 26, 2015 at 2:24 AM
TechToyWizard

I see you are in India. Please start with contacting Anker by email at support@ianker.com and they will advise you how to proceed. Thank you.

Reply Report as spam Feb 26, 2015 at 3:00 AM
ANKER Team
If you've tried with different cables and wall chargers and it still isn't working then please give our customer service team a shout at support@ianker.com.
Reply Report as spam Feb 26, 2015 at 3:30 AM
Lasika

just contact anker support team : support@ianker.com and they will able to help you like they already help me

Reply Report as spam Feb 26, 2015 at 5:53 AM
MikeC

I had the same issue with the same battery. What worked for me was using a different wall charger. I used the one for my phone, Samsung Galaxy4 and it charged right up.

Reply Report as spam Feb 26, 2015 at 7:45 AM
gherardini

Always try changing all the charging components first, the cable and the charger, before blaming the battery. But once you have verified that it is, indeed, the battery misbehaving, send a message to support@ianker.com and they will get you sorted.

Reply Report as spam Feb 26, 2015 at 10:56 AM
TechToyWizard

Quote From MikeC: same. Moral is just because cables and chargers look the same doesn't mean they will work the same

Reply Report as spam Feb 26, 2015 at 11:47 AM
Gabrielkbkim

tt might be hard to return the item from india

Reply Report as spam Mar 23, 2015 at 2:59 AM
Power IQ charging iphone 5s

Hello. I have a question about this battery. When I charge my iPhone 5s overnight with this battery it still charges my phone the next morning. The battery does not shut off automatically. Does power IQ supposed to have this feature? I once had an older model the astro 5400 mah and that battery actually shut off automatically. As far as I know to my knowledge of power IQ it supposed detect when your device is done charging. Sometime last year this battery was sold out on Amazon. I'm a little confused about this. Was this feature removed? Can someone explain this? By the way I actually bought this around January 2015 when this item was in stock again. I wonder if these newer ones that you got in stock might have some wrong. Thank you

Replies(3) Collapse Report as spam Feb 22, 2015 at 7:34 PM
MaxM83

>> The battery does not shut off automatically. Does power IQ supposed to have this feature?

Of course, it does.
My E5 2nd gen shut automatically down after complete charging.
The only doubt could be about the integrity of the 5S battery, means to be still able to charge fully, but if you said another battery shut automatically off after charging, maybe it's a powerbank issue.
Contact the support at 
support@ianker.com

KR
 

Reply Report as spam Feb 23, 2015 at 12:59 PM
ANKER Team
This may be because your phone is still drawing more than 0.05A when it is fully charged. Please try with your phone switched off and see if that helps.

If it doesn't then give our customer service team a shout at support@ianker.com.
Reply Report as spam Feb 25, 2015 at 2:00 AM
Gabrielkbkim

Of course, it does by the power protection

Reply Report as spam Mar 23, 2015 at 3:01 AM
Dell Venue 11 Pro Compatible?

I am interested in buying an Anker external battery to be backup power for my Dell Venue 11 Pro model 7130/7139.  Would the Astro E1 be compatible with that tablet (even if it may not do a full charge)?  How about the 2nd Generation Astro E3 or E4?

Replies(2) Collapse Report as spam Feb 21, 2015 at 3:43 PM
ANKER Team
Unfortunately not.

The Dell Venue 11 has issues with lots of 3rd party chargers and batteries and we're sorry to say that ours are one of them.
Reply Report as spam Feb 25, 2015 at 1:30 AM
Gabrielkbkim

no they are not

Reply Report as spam Mar 23, 2015 at 3:02 AM
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