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Anker 2nd Gen Astro E3 10000mAh External Battery

Anker 2nd Gen Astro E3 10000mAh External Battery

60W wall charger - product

Product Description

The next generation Astro E3. Refined to power the mobile, connected life even better.

Compatibility maximized.

Not all charging ports are created equal. Standard ports only communicate effectively with particular devices, like Apple OR Android, often limiting their recharge rate. But with PowerIQ™ technology, each port intelligently identifies your device to speak its unique charging language. So plug in any brand or model and enjoy compatibility that doesn’t limit your charging speed.

Grab-n-go ready.

With the importance of staying connected ever increasing, eliminate low-battery fear with the grab-n-go Astro E3. Power your iPhone 4+ times, a large-capacity phone like the Galaxy S4 more than twice, or a tablet once (depending on your model).

Simple, reliable power.

Designed to be functional and efficient - nothing else. At 0.59in thin, the E3 comes ready to serve as an unobtrusive, lightweight solution to your daily power needs. And, increasing the new Astro E3's recharge rate from 1.5A to 2A, we've reduced the recharge time 25% to just 6 hours (with a 2A adapter).

For optimal use.

• Please use your device’s original cable or a third-party certified one (such as MFi).
• Compatible with all Apple and Android smartphones, tablets (including the Nexus 7) and other USB-charged devices. The iPod nano, iPod Classic, HP TouchPad, LG G2, Asus tablets and some GPS and Bluetooth devices are not supported.

Customer Reviews

Rossana Romani
  • Five Stars
  • Excellent device
  • 2015-08-29

GL313
  • First one I bought was good It can recharge nexus5 4 times then I lost ...
  • First one I bought was good It can recharge nexus5 4 times then I lost it. Second one I just bought, it can recharge nexus5 2 times bearly. Big reduction in performance. Not sure it was battery pack or my phone.
  • 2015-08-29

Susan L. Ream
  • Great product!
  • Great product! This was recommended to me by my brother who has one. It holds a charge several hours so you can recharge your phone or other device more than once on the same charge. It also charges fast!
  • 2015-08-29

Joe
  • Five Stars
  • works great especially when you are stuck somewhere and needing extra
  • 2015-08-29

Jazzy madera
  • Long battery life
  • Works great.
  • 2015-08-29
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Customer FAQ

Q1.  Can I use a different USB cable rather than the cable that comes with the 2nd Gen Astro E3 10000mAh external battery?
Yes, you can use other cables. However, to ensure compatibility and best performance, we strongly recommend using your device’s original cable, a third-party certified cable (such as MFI) or the included cable.
Q2.  What kind of wall charger should I use to charge the 2nd Gen Astro E3 10000mAh external battery?
You can safely recharge your Astro in 5-6 hours using a 2 amp or higher output charger. Lower output chargers (such as phone chargers) will not charge as quickly or safely.
Q3.  What devices are compatible with the 2nd Gen Astro E3 10000mAh external battery?
The battery is compatible with Android, Apple and almost all other devices charged via USB. It has a maximum output of 3.0A shared between the ports with each port able to deliver the full 3.0A.
Q4.  How long will the 2nd Gen Astro E3 10000mAh external battery take to be fully charged?
It takes alomost 5-6 hours to fully charge the battery with a 2A wall charger.
Q5.  Does the 2nd Gen Astro E3 10000mAh external battery work with the new iPhone 6 and iPhone 6 Plus?
Yes, but the Apple cable is not included. Please use your device's original cable.
Q6.  Will the supplied Micro USB v2.0 cable compatible with the Micro USB v3.0 devices, such as Samsung Galaxy S5/Note2/Note3?
Yes, take a close look at the port and you will see the port is divided, insert the none Micro-USB 3.0 plug to the appropriate side and it will work fine.
Q7.  What's the output efficiency of the 2nd Gen Astro E3 10000mAh external battery?
The efficiency of this battery is around 70%-80%. The internal circuit board is 92% efficient, accounting for power lost through circuit heat and voltage conversion, which is up to 5% above the industry average. Energy is also lost within the charging cable and the device being charged (approximately 15-20%). Additionally, the efficiency can be affected by the cable length and the age of the device being charged.
Q8.  Can the 2nd Gen Astro E3 10000mAh external battery charge other devices while it is being charged?
No.
Q9.  Do I need to press the power button to commence charging other devices?
Yes.
Q10.  My device charges at 1 Amp, will the 2nd Gen Astro E3 10000mAh external battery’s 3 Amp output harm it?
No, the external battery will only supply the maximum charge current allowed by your device.
Q11.  Can the 2nd Gen Astro E3 10000mAh external battery charge two devices simultaneously?
Yes, it can charge two devices simultaneously. But please note that when using 2 output ports simultaneously, the total output current will not exceed 3.0A.
Q12.  What do the LEDs indicate when the 2nd Gen Astro E3 10000mAh external battery is charging itself or other devices?
When the battery is charging your devices, the LED indicator will stay on displaying the battery’s remaining power and will turn off when the device is fully charged and not drawing a current.

When the battery is being charged, the remaining power of the LED indicators will light steadily; while the next charging LED indicator will flash. And they will turn off when the Astro E3 is fully charged.
Q13.  How long will the charge in a 2nd Gen Astro E3 10000mAh external battery last without being used?
Generally, the 2nd Gen Astro E3 10000mAh external battery's static power consumption is lower than 100uA, which will take between 3.5 and 20 years to drain the battery completely. However, the chemicals within the li-ion battery will gradually become less active over prolonged periods without use. Most will die in 2 years of inactivity. To extend your battery's life, please discharge and recharge it at least once every 4 months.
Q14.  Can the 2nd Gen Astro E3 10000mAh external battery be used for international travel?
Yes. Please be sure that the USB AC adapter is compatible with the voltage of the country you're travelling to. The input voltage of an adapter is usually labeled on the adapter.
Q15.  Can the 2nd Gen Astro E3 10000mAh external battery be taken on board airplanes?
Yes, all external batteries with a capacity lower than 27027mAh (100 Watt Hours) can legally and safely be taken on board airplanes. To calculate a battery's capacity in Watt Hours: (Battery Capacity(mAh)*3.7)/1000.

Here are the relevant requirements:
Quoted from Federal transportation security rules (Effective January 1, 2008):

Lithium ion batteries (a.k.a.: rechargeable lithium, lithium polymer, LIPO, secondary lithium).
-Passengers may carry consumer-sized lithium ion batteries [no more than 8 grams of equivalent lithium content or 100 watt hours (wh) per battery]. This size covers AA, AAA, 9-volt, cell phone, PDA, camera, camcorder, Gameboy, and standard laptop computer batteries.
-Passengers can also bring two (2) larger lithium ion batteries (more than 8 grams, up to 25 grams of equivalent lithium content per battery) in their carry-on. This size covers larger extended-life laptop batteries. Most consumer lithium ion batteries are below this size.
Q16.  What should I do if the 2nd Gen Astro E3 10000mAh external battery can not be charged?
Please try a different AC adapter and Micro USB cable to see if that helps. Email us at support@ianker.com during your 18-month warranty period if this doesn't fix the issue.
Q17.  What should I do if the 2nd Gen Astro E3 10000mAh external battery can not charge other devices?
Please try a different charging cable between the Astro and your device. Email us at support@ianker.com during your 18-month warranty period if this doesn't fix the issue.

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Latest Post

take Powercore

well, E3 is more expensive, E3 is old techology ( bigger heavier )... basically just take powercore

 

unless u love retangular shape :)

Replies(2) Collapse Report as spam Aug 29, 2015 at 9:42 PM
Gabrielkbkim

Terry You are posting alot of post a day 

Make sure you are posting that you really have a question on 

Reply Report as spam Aug 30, 2015 at 1:31 AM
Terry Lim

actually i kind of "replied" wrongly to one of guys question about comparing anout E3 and the powercore 10400, i accidently started a new topic :(

Reply Report as spam Aug 30, 2015 at 6:24 AM
Pebble smart watch

Hello

It can't charge some devices ipod nano, ipod classic etc. So can i charge pebble smart watch?

Replies(2) Collapse Report as spam Aug 28, 2015 at 9:27 PM
Chris Pupka

The pebble uses a usb based charger, so I don't see any reason why it wouldn't work.

Reply Report as spam Aug 29, 2015 at 6:15 AM
Gabrielkbkim

Yes it works 

Reply Report as spam Aug 30, 2015 at 1:29 AM
which I have to choose?

Good morning , I want to buy a new powerbank but I do not understand what are the differences between this 2nd Gen Astro E3 10000mAh and PowerCore 10400. who can help me ? of course I am not referring only to the size and capacity ..

Replies(7) Collapse Report as spam Aug 27, 2015 at 3:52 AM
Nuno Ferreira

The major difference it's the technology that they used to make the PowerCore . With IQ charging tech you can charge your devices in a most accurate way, so like tommcd24 said, I think you should stand for PowerCore. Now the question is, how much devices have you home to charge? You can choose a bigger power bank :) why not the PowerCore 15600 or bigger? Perhaps, it's a better solution :)

Reply Report as spam Aug 27, 2015 at 2:58 PM
Chris Pupka

Best I can tell fromt he descriptions is that the PowerCore uses the IQ technology to match the charging rate with your device for optimal charge.  It also will charge at 3A where the 2nd Gen max's out at 1.5-2A.  Price and capacity differences are minimal.

Reply Report as spam Aug 27, 2015 at 7:27 AM
tommcd24

I would go for the PowerCore, or better yet one of the newer PowerCore+ units. The PowerCore family has IQ ports to automatically charge your device at the proper rate regardless of it's an Apple product, Samsung or other Android, etc.

The new PowerCore+ units also have Quick charge for both the unit itself and the device you connect to it. My new PowerCore+ 13400 charged my iPhone 5S from 16% to 100% in just over an hour, much quicker than with the standard Apple charger.

Reply Report as spam Aug 27, 2015 at 8:22 AM
Brugo Barletta

Quote From ANKER Team:

Thanks , I have commanded a Powercore 10400 because it seems the most recent.

After I trying this I will let you know how I feel about this.

Reply Report as spam Aug 28, 2015 at 2:21 PM
ANKER Team
Thanks for taking an interest in our external batteries! If you'd like to receive more specific information or a product recommendation please contact us via support@ianker.com and we will help you find what suits your needs.
Reply Report as spam Aug 28, 2015 at 3:30 AM
Terry Lim

take powercore

well, E3 is more expensive, E3 is old techology ( bigger heavier )... basically just take powercore unless u love retangular shape :)

Reply Report as spam Aug 29, 2015 at 9:43 PM
Gabrielkbkim

Power Core 10400 mah has better plastic and its new and has new technology 

Reply Report as spam Aug 30, 2015 at 1:28 AM
Charging Issue?

Hi, I'm trying to charge my Anker 79AN7917 and when I plug it in the first light flashes, but it doesn't progress any further than that.

Replies(4) Collapse Report as spam Aug 24, 2015 at 2:19 PM
MikeC

Try using a different wall charger. I use my Samsung phone charger and it works great after having the same issue.

Reply Report as spam Aug 24, 2015 at 3:47 PM
Desmonik

You can use a wall charger with a higher Amp

Reply Report as spam Aug 25, 2015 at 2:16 AM
ANKER Team
Please contact our customer service at support@ianker.com so they can help you figure out if the battery is defective.
Reply Report as spam Aug 27, 2015 at 4:30 AM
Gabrielkbkim

use a wall charger with a higher amp 

Reply Report as spam Aug 30, 2015 at 1:27 AM
Vince

How do I charge this device

Replies(3) Collapse Report as spam Aug 20, 2015 at 10:47 PM
Kennethd

It comes with a micro usb cable and you can easily connect that to your computer. Basically any USB port should be able to charge it.

Reply Report as spam Aug 20, 2015 at 11:40 PM
ANKER Team
Use the micro USB cable that comes with the E3 and connect it to your computer's USB port or a USB charger.
Reply Report as spam Aug 29, 2015 at 4:30 AM
Gabrielkbkim

us the cable that it comes with 

and plug it in to a charger 

 

Reply Report as spam Aug 30, 2015 at 1:26 AM
cliff

Hi, can I charge my sony Xperia Z tablet with the Anker 2nd Gen Astro e3?

Replies(4) Collapse Report as spam Aug 19, 2015 at 1:38 PM
rypakz

Yes. 

Reply Report as spam Aug 19, 2015 at 7:15 PM
ANKER Team
Yes, they are compatible.
Reply Report as spam Aug 20, 2015 at 2:00 AM
Dubz72

Yes its perfectly fine. 

Reply Report as spam Aug 20, 2015 at 3:58 AM
Gabrielkbkim

yes 

Reply Report as spam Aug 30, 2015 at 1:25 AM
the charge status light stay at 2

hi 

here is my order ORDER # 110-0754001-3249861, hi the battery stop charging at 2 status light?

waht's going on?

Replies(3) Collapse Report as spam Aug 16, 2015 at 6:13 PM
MikeC

Try a different wall charger. It happened to me and that got it to work great. I use the charger for my S4.

Reply Report as spam Aug 16, 2015 at 6:26 PM
ANKER Team
Hi! It seems that your battery might be defective, could you please contact our customer service at support@ianker.com ?
Reply Report as spam Aug 17, 2015 at 2:30 AM
Gabrielkbkim

contact support@ianker.com 

Reply Report as spam Aug 30, 2015 at 1:24 AM
Solar panel charging

Can I plug this directly into a solar panel to charge? Are there certain specs on the solar panel I need to watch out for? Specifically asking about the Solio Xcellerator panel.

Replies(3) Collapse Report as spam Aug 11, 2015 at 4:23 PM
NannerAirCraft

If it has a usb output then it should be able to charge. Although it will take awhile as that solar panel only puts out 5 watts.

Reply Report as spam Aug 11, 2015 at 8:31 PM
Gabrielkbkim

yes like 8w or 14w Solar Panel from anker

if you want to charge battery bank get 14W

Reply Report as spam Aug 11, 2015 at 10:40 PM
ANKER Team
Yes, you can charge it on your solar charger. Usually, you just need to check if the output power of the charger is high enough for the input power of the product you want to charge.
Reply Report as spam Aug 12, 2015 at 4:30 AM
Charging times

How many times does the Astro E3 charges iPhone 6 / iPhone 6 plus/ Galaxy S6 / Galaxy S6 Edge??

Replies(2) Collapse Report as spam Aug 10, 2015 at 2:56 AM
gherardini

2+. but this is also a very situationally dependant question.

Reply Report as spam Aug 10, 2015 at 8:30 AM
Gabrielkbkim

\2-3 time

Get Anker [5-Pack] Premium Micro USB Cables in Assorted Lengths

This will speed up the charge

Reply Report as spam Aug 11, 2015 at 10:39 PM
Doesnt charge

Doesnt charge. Still covered under warranty. Please contact.

Replies(3) Collapse Report as spam Aug 6, 2015 at 4:34 PM
gherardini

This is a user forum. if you need product support, send Anker's support team an e-mail at support@ianker.com .

Reply Report as spam Aug 6, 2015 at 5:18 PM
Gabrielkbkim

please contact support@ianker.com with the order number

Reply Report as spam Aug 7, 2015 at 12:45 PM
ANKER Team
Sorry to hear about this! Please try another charger and cable first. If this doesn't help contact our friendly service team and they will help you out: support@ianker.com
Reply Report as spam Aug 11, 2015 at 10:00 PM
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